HTC Andes, PDA PHONE II service manual －A．No Recorded Sound or Distorted sound

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(6)Replace Main Board if necessary.

(7)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

(8)Replace Camera if camera function was defect at the same time.

9－A．No Recorded Sound or Distorted sound

(1)Check “Sound & Notifications” Settings in the unit for Sound Enabling.

(2)Make sure it’s not MUTED.

(3)Dismantle and Check whether the Microphone is properly installed (check or missing rubber)

(4)Replace Microphone if necessary.

(5)Replace Main Board if necessary.

(6)Once the defective part has been identified, verify it again with the defective part whether the symptom could be duplicated.

(7)Replace Camera if camera function was defect at the same time.

10－A．Housing Cosmetic damage

(1)Unless it is for Refurbishment, all housing replacement due to cosmetic damage shall be subject to be charged.

HTC confidential

© 2001, HTC Corporation. All rights reserved.

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Contents For PDA Phone Andes APP´D Table of contents 4END Contains IntroductionGSM/GPRS Functional Block Specification of AC Adapter400MHz GPRS/GSMTotal 77 CONT.ON page no Total 77 CONT.ON page no TTE System Block Diagram Labeling Main unit Regulatory label on the rear housing of main unit01 ~ Label exampleTBD Servicing Tools PDA Phone Assembling and DisassemblingTotal 77 CONT.ON page no Total 77 CONT.ON page no Total 77 CONT.ON page no Use tweezers to remove the Vibrator 72H00401-00 Total 77 CONT.ON page no Black poron of Send/End button MB Pre-assemblyGasket on shielding cover 72H00411-00PN of this poron is 76H00483-00 Black poron for volume buttonTotal 77 CONT.ON page no Total 77 CONT.ON page no 72H00339-00 Antenna AssemblyN72H00338-00 FIX Antenna Cover Warranty Seal Security Label77H00083-00 Test Camera Replacement assemby Pad Connector, Back up battery replacementList of Test Jigs Problem DiagnosticsClean Talk Time Diagnostic ProgramStop on fail How to select test itemChecksum Refurbishment Total 77 CONT.ON page no To Main battery To PC Com Port Voltage 2.5 Criteria for Eeprom Block 1 Status Capacity ≧ 50 % B2. ProcedureB1. Requirement Criteria on running Run Down Test ProgramFixture requirement Current consumption measurementReady for testing Unit is turn off and no display Dark dots Single dotsBright dots SingleScratch, Object Or lints Power Off statusAll allowable defect dots Foreign Scratch11.1RF Test Requirement 11.RFRF Antenna Spec RF Antenna Test SpecGSM 900 Transmitter Test DCS 1800 Receiver Test OS Upgrade and GSM code Upgrade Execute RUU Next Total 77 CONT.ON page no Done Execute MTTY.exe and set into USB Port Following is the complete procedure for SD reflashSerial V1.02 Following display will be shown on PC display … Then press ENTER, following display will be shown 100% Checksum is OK HTC confidential SD Download Sections=3 Press Power To Flash…… Once it is Done, display will show Classification of Non-Conformity －Ａ．Touch Panel Does Not Respond to Screen Tap Troubleshooting & Repair－B．Buttons Do Not Respond －A．SD Card cannot be used －A．Data Retention related problem －B．Battery discharges quickly even after fully charged －A．No Recorded Sound or Distorted sound Exploded Diagrams & Spare part list Spare part list Spare Part List with Picture 72H00339-00 75H00313-00 Customer, Retailer Misjudgment AppendixHTC confidential FTP Repair Troubleshooting Guide Flow Total 77 CONT.ON. F page no