Aastra Telecom 57i IP Phone manual Automatic Hold, Retrieving a Held Call

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Automatic Hold

When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the

line/call appearance button where that call is being held. Press Nto disconnect the call.

Retrieving a Held Call

If you have more than 1 call on hold, you can scroll through the held call information by pressing 3and 4navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you will disconnect from the call.

Handling Calls

Model 57i IP Phone User Guide

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Contents 57i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Table of ContentsTable of Contents Vii Limited Warranty 125 Appendix a Time Zone CodesPage Documentation About this GuideAbout this Guide Introduction Phone FeaturesInstallation and Setup IntroductionPlugging in and Starting the Phone Getting StartedGetting Started Dhcp waiting For IP DSP SIP Done Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredScreen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Phone Options via the IP Phone UI IP Phone UI Using the IP Phone UIReferences Press IP Addr Phone Options via the Aastra Web UIFinding Your Phone’s IP Address Aastra Web UI Using the Aastra Web UIOperation Status, Operation, Basic SettingsStatus Basic Settings Aastra Web UI Click on Operation-User Password User PasswordUser Password If you change the password You will need toUser Password Keys Key Description Using Your PhoneUsing Your Phone Key DescriptionsKey Descriptions Key Descriptions Light Behavior Multiple Line and Call AppearancesLine/Call Appearance Top Softkeys Bottom Softkeys SoftkeysSoftkeys Softkey Functions Directory ServicesSoftkey Type Default States State-Based Softkeys Bottom Keys onlySoftkeys Line/Call Appearance Lights Softkeys as Line/Call AppearancesSoftkeys Click on Operation-Softkeys and XML Setting a Line SoftkeyClick on Operation-Reset Entering a Name/Number for Speeddial Key Setting a Speeddial SoftkeySoftkeys as Speeddials Enter Name John Smith Restart Phone field click to restart the IP phone IP Phone UI Softkeys as Do not Disturb Setting a Do Not Disturb SoftkeyAastra Web UI Click on Operation-Softkeys and XML Setting a BLF SoftkeySoftkeys as Busy Lamp Field BLF ExampleSoftkeys Softkeys as BLF List Setting a BLF List SoftkeyAastra Web UI Click on Operation-Softkeys and XML XML Application URI XML Application Title Softkeys for Accessing XML ServicesSetting XML Services Setting an XML Softkey From an XML Softkey Accessing the XML ServiceFrom the Services Menu Softkeys as Flash Key Setting a Flash SoftkeySoftkeys as Sprecode Setting a Sprecode SoftkeySoftkeys Park/Pickup Call Server Configuration Values Static and Softkey Settings for Park/PickupPark/Pickup Static Configuration Aastra Web UI Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static ConfigurationSoftkey Configuration Using the Aastra Web UI Park/Pickup Softkey ConfigurationConfiguring Park/Pickup using Softkey Configuration Softkeys Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Setting a Last Call Return SoftkeySoftkeys as Last Call Return lcr Sylantro Servers only Click on Operation-Reset Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List SoftkeySoftkeys Softkeys as an Intercom Key Setting an Intercom SoftkeySoftkeys Softkeys as an Empty Key Setting an EmptySoftkeyDeleting a Softkey Restarting your phone Aastra Web UI Click on Operation-ResetRestarting your phone Pre-dialing a Number Making CallsMaking Calls Dialing a NumberTo change this volume Using Handsfree SpeakerphoneUsing a Headset Advanced Volume Controls for the Headset MicTo Make and Receive Calls Using a Headset To use the Intercom key IntercomIncoming Intercom Calls Enabling/Disabling Microphone and Auto-Answer To Delete All Items Accessing the Redial ListRedial Deleting from the Redial ListMute Sending an Incoming Call to Voicemail Receiving CallsReceiving Calls Answering an Incoming CallPlacing a Call on Hold When on HoldHandling Calls Handling CallsRetrieving a Held Call Automatic HoldConsultative Transfer Transferring CallsBlind Transfer To transfer a call to another extension Conferencing CallsTueMay171019am 0027 L2 Dial 203 To conference two calls you are already connected to To pickup a call Picking up CallsEnding Calls Directory List Sorting Entries and Quick Search FeatureManaging Calls Screen Managing CallsAdding to and Editing the Directory List Directory List LimitationsEditing Names, Numbers, and Labels Adding Names, Numbers, LabelsOn Screen Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Server to IP Phone Download Accessing the Directory ListDownloading the Directory List to Your PC Display Item Description Callers ListCaller’s List Screen Display Press the Callers List key. or Using the Callers ListEditing in the Callers List Use Deleting from the Callers ListAastra Web UI Click on Operation-Directory Downloading the Callers ListCall Description ForwardMode Call ForwardingAastra Web UI Click on Basic Settings-Call Forward Setting Call ForwardingFor Global Call Forward Settings For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls IndicatorVoicemail Using VoicemailStar Codes Additional FeaturesAdditional Features Configuring Suppression of Dtmf PlaybackDisplay Dtmf Digits Configuring Display of Dtmf DigitsStuttered Dial Tone Configuring Stuttered Dial TonePlay Call Waiting Tone Configuring Call Waiting ToneIncoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-AnswerUsing Redial Key for Last Number Redial Ring Tones Ring Tones and Tone SetsRing Tone Sets Configuring Ring Tones and Tone SetsGlobal configuration only For per-line configuration For global configurationClick on Operation-Reset Set Date and Date Format Configuring Time and DateTime and Date Set Time and Time FormatSelect Daylight Savings Set Time ZoneSelect Time Zone Daylight Savings TimeAdditional Features Click on Operation-Reset Unlock the Phone Locking and Unlocking the PhoneLocking/Unlocking a Phone Lock the PhoneLock the Phone Lock the Phone? field, click Aastra Web UI Click on Operation-Phone LockResetting a User Password GSM mobile phone networks Defining an Emergency Dial PlanEmergency Number Description 911110 Specifying the Language to Use LanguageLanguage Language Model 536EM Model 560EM Model 536 and 560 Expansion ModulesModel 536 and 560 Expansion Modules 536EM, 560EM References Troubleshooting Solutions Troubleshooting SolutionsHow do I find the IP address of my phone? What are services, and how do I use them?Why does my phone display the No Service message? How do I change my user password?How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Page After Warranty Service Limited WarrantyLimited Warranty Warranty Repair ServicesPage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Time MSK Index IndexIndex Page Aastra Telecom Inc 41-001201-00 Rev