Aastra Telecom 57i IP Phone manual Static and Softkey Settings for Park/Pickup

Page 55

Static and Softkey Settings for Park/Pickup

The IP phone has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways a user can configure this feature:

Using a static configuration

Using a programmable configuration (using softkeys)

Note: The IP phone accepts both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static con- figuration or a programmable configuration.

The IP phone supports the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.

The following paragraphs describe the park and pickup methods of configuration on the IP phones.

Park/Pickup Static Configuration

You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.

On the IP phone UI, the static configuration method displays the following:

When a call comes in, and you pickup the handset, the default label of "Park" displays on the Phone UI.

After pressing the "Park" softkey to park the call, the default label of "Pickup" displays on the phone UI.

Note: On the 57i handset, pressing Ï displays the "Park" and "Pickup" labels.

The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server. The following table provides the values you enter for the "Park Call" and "Pickup Parked Call" fields in the Aastra Web UI.

Park/Pickup Call Server Configuration Values

Server

Park Values*

Pickup Values*

Aasterisk

700

700

 

 

 

Sylantro

*98

*99

 

 

 

BroadWorks

*68

*88

 

 

 

ININ PBX

callpark

pickup

*Leave "value" fields blank to disable the park and pickup feature.

Softkeys

Model 57i IP Phone User Guide

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Contents 57i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Table of ContentsTable of Contents Vii Limited Warranty 125 Appendix a Time Zone CodesPage About this Guide About this GuideDocumentation Introduction Phone FeaturesInstallation and Setup IntroductionGetting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP DSP SIP Done Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredScreen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Phone Options via the IP Phone UI References Using the IP Phone UIIP Phone UI Finding Your Phone’s IP Address Phone Options via the Aastra Web UIPress IP Addr Aastra Web UI Using the Aastra Web UIStatus Status, Operation, Basic SettingsOperation Basic Settings Aastra Web UI Click on Operation-User Password User PasswordUser Password If you change the password You will need toUser Password Keys Key Description Using Your PhoneUsing Your Phone Key DescriptionsKey Descriptions Key Descriptions Line/Call Appearance Multiple Line and Call AppearancesLight Behavior Softkeys SoftkeysTop Softkeys Bottom Softkeys Softkey Functions Directory ServicesSoftkey Type Default States State-Based Softkeys Bottom Keys onlySoftkeys Line/Call Appearance Lights Softkeys as Line/Call AppearancesSoftkeys Click on Operation-Reset Setting a Line SoftkeyClick on Operation-Softkeys and XML Softkeys as Speeddials Setting a Speeddial SoftkeyEntering a Name/Number for Speeddial Key Enter Name John Smith Restart Phone field click to restart the IP phone IP Phone UI Softkeys as Do not Disturb Setting a Do Not Disturb SoftkeyAastra Web UI Click on Operation-Softkeys and XML Setting a BLF SoftkeySoftkeys as Busy Lamp Field BLF ExampleSoftkeys Softkeys as BLF List Setting a BLF List SoftkeyAastra Web UI Click on Operation-Softkeys and XML XML Application URI XML Application Title Softkeys for Accessing XML ServicesSetting XML Services Setting an XML Softkey From the Services Menu Accessing the XML ServiceFrom an XML Softkey Softkeys as Flash Key Setting a Flash SoftkeySoftkeys as Sprecode Setting a Sprecode SoftkeySoftkeys Park/Pickup Static Configuration Static and Softkey Settings for Park/PickupPark/Pickup Call Server Configuration Values Aastra Web UI Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static ConfigurationSoftkey Configuration Using the Aastra Web UI Park/Pickup Softkey ConfigurationConfiguring Park/Pickup using Softkey Configuration Softkeys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Softkeys as Last Call Return lcr Sylantro Servers only Setting a Last Call Return SoftkeyHow it works Click on Operation-Reset Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List SoftkeySoftkeys Softkeys as an Intercom Key Setting an Intercom SoftkeySoftkeys Softkeys as an Empty Key Setting an EmptySoftkeyDeleting a Softkey Restarting your phone Aastra Web UI Click on Operation-ResetRestarting your phone Pre-dialing a Number Making CallsMaking Calls Dialing a NumberTo change this volume Using Handsfree SpeakerphoneUsing a Headset Advanced Volume Controls for the Headset MicTo Make and Receive Calls Using a Headset Incoming Intercom Calls IntercomTo use the Intercom key Enabling/Disabling Microphone and Auto-Answer To Delete All Items Accessing the Redial ListRedial Deleting from the Redial ListMute Sending an Incoming Call to Voicemail Receiving CallsReceiving Calls Answering an Incoming CallPlacing a Call on Hold When on HoldHandling Calls Handling CallsRetrieving a Held Call Automatic HoldBlind Transfer Transferring CallsConsultative Transfer To transfer a call to another extension Conferencing CallsTueMay171019am 0027 L2 Dial 203 To conference two calls you are already connected to Ending Calls Picking up CallsTo pickup a call Managing Calls Sorting Entries and Quick Search FeatureDirectory List Screen Managing CallsAdding to and Editing the Directory List Directory List LimitationsOn Screen Adding Names, Numbers, LabelsEditing Names, Numbers, and Labels Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC Accessing the Directory ListServer to IP Phone Download Caller’s List Screen Display Callers ListDisplay Item Description Press the Callers List key. or Using the Callers ListEditing in the Callers List Use Deleting from the Callers ListAastra Web UI Click on Operation-Directory Downloading the Callers ListCall Description ForwardMode Call ForwardingFor Global Call Forward Settings Setting Call ForwardingAastra Web UI Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls IndicatorVoicemail Using VoicemailStar Codes Additional FeaturesAdditional Features Configuring Suppression of Dtmf PlaybackDisplay Dtmf Digits Configuring Display of Dtmf DigitsStuttered Dial Tone Configuring Stuttered Dial TonePlay Call Waiting Tone Configuring Call Waiting ToneIncoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-AnswerUsing Redial Key for Last Number Redial Ring Tones Ring Tones and Tone SetsGlobal configuration only Configuring Ring Tones and Tone SetsRing Tone Sets For per-line configuration For global configurationClick on Operation-Reset Set Date and Date Format Configuring Time and DateTime and Date Set Time and Time FormatSelect Daylight Savings Set Time ZoneSelect Time Zone Daylight Savings TimeAdditional Features Click on Operation-Reset Unlock the Phone Locking and Unlocking the PhoneLocking/Unlocking a Phone Lock the PhoneLock the Phone Lock the Phone? field, click Aastra Web UI Click on Operation-Phone LockResetting a User Password Emergency Number Description Defining an Emergency Dial PlanGSM mobile phone networks 911110 Language LanguageSpecifying the Language to Use Language Model 536 and 560 Expansion Modules 536EM, 560EM Model 536 and 560 Expansion ModulesModel 536EM Model 560EM References Troubleshooting Solutions Troubleshooting SolutionsHow do I find the IP address of my phone? What are services, and how do I use them?Why does my phone display the No Service message? How do I change my user password?How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Page After Warranty Service Limited WarrantyLimited Warranty Warranty Repair ServicesPage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Time MSK Index IndexIndex Page Aastra Telecom Inc 41-001201-00 Rev