Aastra Telecom 57i IP Phone manual Call Forwarding, Call Description ForwardMode

Page 101

Call Forwarding

The call forwarding feature on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination.

Call forwarding is disabled by default. You can enable call forwarding on a global basis or on an individual line-basis, for each line. If you have configured call forwarding on an individual line, then the settings for this line are used; otherwise, the phone-wide call forward settings are used.

You can enable call forwarding on all phones (global settings) or on specific lines (local settings) of a single phone. For local settings, you can set call forwarding on up to 9 individual lines.

For global and local call forwarding, you can set the following:

•Call forward mode

•Destination number

•Number of rings before forwarding the call (from 1 to 9 rings)

The following are the call forward modes you can set:

Call	Description
ForwardMode	Description
Off	Disables call forward
(Aastra Web UI only)

All	Phone forwards all incoming
	calls immediately to the
	specified destination.

Busy	Phone forwards incoming calls
	if the line is already in use.

No Answer	Phone forwards the call if it is
	not answered in the specified
	number of rings

Busy No Answer	Phone forwards the call if
	either the line is already in use
	or the call is not answered in
	the specified number of rings.

Note: You can set the global call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call for- ward settings. The per-line settings override the settings for global call for- warding.

Managing Calls

Model 57i IP Phone User Guide

93

Image 101

Contents 57i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Table of ContentsTable of Contents Vii Limited Warranty 125 Appendix a Time Zone CodesPage Documentation About this GuideAbout this Guide Installation and Setup Phone FeaturesIntroduction IntroductionPlugging in and Starting the Phone Getting StartedGetting Started Dhcp waiting For IP DSP SIP Done Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys ConfiguredScreen Display After Picking Up the Handset Idle Screen with Voicemail MessagesIdle Screen After Handset Pickup Phone Options via the IP Phone UI IP Phone UI Using the IP Phone UIReferences Press IP Addr Phone Options via the Aastra Web UIFinding Your Phone’s IP Address Aastra Web UI Using the Aastra Web UIOperation Status, Operation, Basic SettingsStatus Basic Settings User Password User PasswordIf you change the password You will need to Aastra Web UI Click on Operation-User PasswordUser Password Using Your Phone Using Your PhoneKey Descriptions Keys Key DescriptionKey Descriptions Key Descriptions Light Behavior Multiple Line and Call AppearancesLine/Call Appearance Top Softkeys Bottom Softkeys SoftkeysSoftkeys Softkey Functions Softkey Type Default States ServicesState-Based Softkeys Bottom Keys only DirectorySoftkeys Line/Call Appearance Lights Softkeys as Line/Call AppearancesSoftkeys Click on Operation-Softkeys and XML Setting a Line SoftkeyClick on Operation-Reset Entering a Name/Number for Speeddial Key Setting a Speeddial SoftkeySoftkeys as Speeddials Enter Name John Smith Restart Phone field click to restart the IP phone IP Phone UI Softkeys as Do not Disturb Setting a Do Not Disturb SoftkeySoftkeys as Busy Lamp Field BLF Setting a BLF SoftkeyExample Aastra Web UI Click on Operation-Softkeys and XMLSoftkeys Softkeys as BLF List Setting a BLF List SoftkeyAastra Web UI Click on Operation-Softkeys and XML XML Application URI XML Application Title Softkeys for Accessing XML ServicesSetting XML Services Setting an XML Softkey From an XML Softkey Accessing the XML ServiceFrom the Services Menu Softkeys as Flash Key Setting a Flash SoftkeySoftkeys as Sprecode Setting a Sprecode SoftkeySoftkeys Park/Pickup Call Server Configuration Values Static and Softkey Settings for Park/PickupPark/Pickup Static Configuration Aastra Web UI Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static ConfigurationSoftkey Configuration Using the Aastra Web UI Park/Pickup Softkey ConfigurationConfiguring Park/Pickup using Softkey Configuration Softkeys Pickup a Parked Call Using the Park Call/Pickup Parked Call FeaturePark a Call How it works Setting a Last Call Return SoftkeySoftkeys as Last Call Return lcr Sylantro Servers only Click on Operation-Reset Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List SoftkeySoftkeys Softkeys as an Intercom Key Setting an Intercom SoftkeySoftkeys Softkeys as an Empty Key Setting an EmptySoftkeyDeleting a Softkey Restarting your phone Aastra Web UI Click on Operation-ResetRestarting your phone Making Calls Making CallsDialing a Number Pre-dialing a NumberUsing a Headset Using Handsfree SpeakerphoneAdvanced Volume Controls for the Headset Mic To change this volumeTo Make and Receive Calls Using a Headset To use the Intercom key IntercomIncoming Intercom Calls Enabling/Disabling Microphone and Auto-Answer Redial Accessing the Redial ListDeleting from the Redial List To Delete All ItemsMute Receiving Calls Receiving CallsAnswering an Incoming Call Sending an Incoming Call to VoicemailHandling Calls When on HoldHandling Calls Placing a Call on HoldRetrieving a Held Call Automatic HoldConsultative Transfer Transferring CallsBlind Transfer To transfer a call to another extension Conferencing CallsTueMay171019am 0027 L2 Dial 203 To conference two calls you are already connected to To pickup a call Picking up CallsEnding Calls Directory List Sorting Entries and Quick Search FeatureManaging Calls Adding to and Editing the Directory List Managing CallsDirectory List Limitations ScreenEditing Names, Numbers, and Labels Adding Names, Numbers, LabelsOn Screen Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Server to IP Phone Download Accessing the Directory ListDownloading the Directory List to Your PC Display Item Description Callers ListCaller’s List Screen Display Press the Callers List key. or Using the Callers ListEditing in the Callers List Use Deleting from the Callers ListAastra Web UI Click on Operation-Directory Downloading the Callers ListCall Description ForwardMode Call ForwardingAastra Web UI Click on Basic Settings-Call Forward Setting Call ForwardingFor Global Call Forward Settings For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls IndicatorVoicemail Using VoicemailAdditional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star CodesDisplay Dtmf Digits Configuring Display of Dtmf DigitsStuttered Dial Tone Configuring Stuttered Dial TonePlay Call Waiting Tone Configuring Call Waiting ToneIncoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-AnswerUsing Redial Key for Last Number Redial Ring Tones Ring Tones and Tone SetsRing Tone Sets Configuring Ring Tones and Tone SetsGlobal configuration only For per-line configuration For global configurationClick on Operation-Reset Time and Date Configuring Time and DateSet Time and Time Format Set Date and Date FormatSelect Time Zone Set Time ZoneDaylight Savings Time Select Daylight SavingsAdditional Features Click on Operation-Reset Locking/Unlocking a Phone Locking and Unlocking the PhoneLock the Phone Unlock the PhoneLock the Phone Lock the Phone? field, click Aastra Web UI Click on Operation-Phone LockResetting a User Password GSM mobile phone networks Defining an Emergency Dial PlanEmergency Number Description 911110 Specifying the Language to Use LanguageLanguage Language Model 536EM Model 560EM Model 536 and 560 Expansion ModulesModel 536 and 560 Expansion Modules 536EM, 560EM References Troubleshooting Solutions Troubleshooting SolutionsWhy does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone?How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Page Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServicePage Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Time MSK Index IndexIndex Page Aastra Telecom Inc 41-001201-00 Rev