Alcatel Carrier Internetworking Solutions 3AK 19522 manual Picking up a lost call

Page 22

Multi-line terminal: press the line key for the call in progress. Proceed in the same way to retrieve the call.

Picking up a lost call

If you should hang up while a caller is still on hold, the display and the associated line key LED will flash, and your phone will ring. To retrieve the call, pick up the handset, or press the appropriate line key.

Switching from one caller to another (broker calls)

If you are in conversation with one caller and have another one on hold, you can switch back and forth between them.

On a single-line terminal, You will be talking to the person whose identity is shown on the left of the display screen.

On a multi-line terminal, press on one or other of the line keys relating to your calls.

Picking up a call on another terminal

Press the corresponding programmed key or dial the code for the "Direct call pickup" function.

Dial the number of the terminal which is ringing.

20

Image 22

Contents Alcatel OmniPCX Enterprise Page User guide Easy Reflexes Alcatel OmniPCX Enterprise Symbols used in the documentation System information Page Description of Terminal Display Fixing the label on the terminalSingle- line mode Preprogrammed keys and LEDsCall or function LEDs Fixed keys D E Page Page Page Page U R L L S Making an internal call Making an external callCalling the operator Calling an associate your secretary or colleague Calling a second person during a conversation enquiry callReceiving a call To cancel this consultation Receiving calls during a conversationTransferring a call Putting your caller on holdPicking up a lost call Switching from one caller to another broker callsPicking up a call on another terminal Calling using a programmed key Calling from your personal directoryCasual conference Parking a caller Answering a night service bell Camping on an internal correspondent who is busyEntering a programmed conference Or hang up to transfer your correspondentMastered conference Intrusion into an internal conversation Calling a number from the system directoryCalling a correspondent on his loudspeaker Hunt groups Sending Dtmf signalsTemporarily leaving your hunt group Putting a caller on common hold Calling an Isdn correspondentSending a written message to an internal correspondent Calling an internal correspondent on his pager R Y O U R N V E N I E N C E Customizing your terminal M F O R TPage List of the functions available Programming your personal codeAdjusting loudspeaker volume during a conversation Switching on the loudspeaker during a callChoosing a language Adjusting the display brightness Adjusting receiver volume during a conversationAdjusting the ringer Calling the last number dialled redialIdentifying the terminal you are on Changing the associate numberProgramming an appointment reminder Follow the instructions of the voice guide Forwarding calls when you are busy Do not disturbSaving a number, to call it later Hiding your identityReporting malicious calls Hiding your callers identityAllocating calls to customer account codes Finding out the cost of your last external call Calling an external private numberTwin-set configuration I L E Y O U a R E a W a Y Forwarding calls to another number Forwarding calls to an associate numberS E N C E Forwarding your calls, from a different terminal Forwarding calls to a recorded messageCancelling forwarding From your own terminalSelective forwarding Consulting recorded messagesConsulting call-me messages Padlocking your terminalReplying when your pager sounds Forwarding your calls to your pagerConsulting the list of internal calls Consulting the list of Isdn callsIcon relating to Isdn Shows if there are messages waiting Glossary Isdn MULTI-LINE Terminal SINGLE-LINE Terminal Precautions for use