Alcatel Carrier Internetworking Solutions 3AK 19522 manual Parking a caller

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During a conference call - if you have a multiline set - you can also bring in an incoming call, a picked-up call or a correspondent kept on hold.

To do so, press

Conference

after answering or retrieving the call, then proceed

 

as described above.

Parking a caller

You can park a caller - i.e. put him on hold to take the call on a different terminal within the company.

During the call:

1.Dial the code for the "Park call/retrieve" function.

2.Then dial the number of the other terminal you wish to divert to. The call will automatically be parked, and your caller will hear a waiting tone.

To pick up the parked call on the target terminal, press the appropriate programmed key or dial the code for the "Park call/retrieve" function.

Note: If the call is external, and if it is parked for more than a set period of time, it is automatically returned to the operator.

C A L L S

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Contents Alcatel OmniPCX Enterprise Page User guide Easy Reflexes Alcatel OmniPCX Enterprise Symbols used in the documentation System information Page Description of Terminal Fixing the label on the terminal DisplayPreprogrammed keys and LEDs Single- line modeCall or function LEDs Fixed keys D E Page Page Page Page U R L L S Making an internal call Making an external callCalling the operator Calling an associate your secretary or colleague Calling a second person during a conversation enquiry callReceiving a call Receiving calls during a conversation To cancel this consultationPutting your caller on hold Transferring a callPicking up a lost call Switching from one caller to another broker callsPicking up a call on another terminal Calling from your personal directory Calling using a programmed keyCasual conference Parking a caller Camping on an internal correspondent who is busy Answering a night service bellOr hang up to transfer your correspondent Entering a programmed conferenceMastered conference Intrusion into an internal conversation Calling a number from the system directoryCalling a correspondent on his loudspeaker Hunt groups Sending Dtmf signalsTemporarily leaving your hunt group Calling an Isdn correspondent Putting a caller on common holdSending a written message to an internal correspondent Calling an internal correspondent on his pager R Y O U R N V E N I E N C E M F O R T Customizing your terminalPage Programming your personal code List of the functions availableAdjusting loudspeaker volume during a conversation Switching on the loudspeaker during a callChoosing a language Adjusting the ringer Adjusting receiver volume during a conversationAdjusting the display brightness Calling the last number dialled redialIdentifying the terminal you are on Changing the associate numberProgramming an appointment reminder Follow the instructions of the voice guide Do not disturb Forwarding calls when you are busyHiding your identity Saving a number, to call it laterReporting malicious calls Hiding your callers identityAllocating calls to customer account codes Calling an external private number Finding out the cost of your last external callTwin-set configuration I L E Y O U a R E a W a Y Forwarding calls to an associate number Forwarding calls to another numberS E N C E Forwarding calls to a recorded message Forwarding your calls, from a different terminalFrom your own terminal Cancelling forwardingConsulting recorded messages Selective forwardingPadlocking your terminal Consulting call-me messagesForwarding your calls to your pager Replying when your pager soundsConsulting the list of Isdn calls Consulting the list of internal callsIcon relating to Isdn Shows if there are messages waiting Glossary Isdn MULTI-LINE Terminal SINGLE-LINE Terminal Precautions for use