Alcatel Carrier Internetworking Solutions 3AK 19522 manual Putting a caller on common hold

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1.Dial the code for the "DTMF end to end dialling" function.

2.Then dial the digits to be sent as DTMF signals.

This function ceases to operate when you hang up.

Note: If you know in advance that you are going to have to send DTMF signals, you can prepare them in advance. Simply programme one key with the number you want to call, then the code for the "DTMF end to end dialling" function, followed by # and the digits to be sent. They will automatically be transmitted once the call is put through.

Putting a caller on common hold

If you are one of a group, and you are in conversation with a caller on an internal or external line, you can put him on common hold.

You must have a key programmed with the "Common hold" function.

You can put your correspondent on common hold (LED lit up fixed) and then press this key to retrieve the call.

The fact that he is on hold is indicated to all other members of the group who have a common hold facility and will be indicated by a flashing LED.

Any one of them can then pick up his call by using their common hold key.

Calling an ISDN correspondent

You can have access to ISDN services.

1. ISDN

C A L L S

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Contents Alcatel OmniPCX Enterprise Page User guide Easy Reflexes Alcatel OmniPCX Enterprise Symbols used in the documentation System information Page Description of Terminal Fixing the label on the terminal DisplayPreprogrammed keys and LEDs Single- line modeCall or function LEDs Fixed keys D E Page Page Page Page U R L L S Making an internal call Making an external callCalling the operator Calling an associate your secretary or colleague Calling a second person during a conversation enquiry callReceiving a call Receiving calls during a conversation To cancel this consultationPutting your caller on hold Transferring a callPicking up a lost call Switching from one caller to another broker callsPicking up a call on another terminal Calling from your personal directory Calling using a programmed keyCasual conference Parking a caller Camping on an internal correspondent who is busy Answering a night service bellOr hang up to transfer your correspondent Entering a programmed conferenceMastered conference Intrusion into an internal conversation Calling a number from the system directoryCalling a correspondent on his loudspeaker Hunt groups Sending Dtmf signalsTemporarily leaving your hunt group Calling an Isdn correspondent Putting a caller on common holdSending a written message to an internal correspondent Calling an internal correspondent on his pager R Y O U R N V E N I E N C E M F O R T Customizing your terminalPage Programming your personal code List of the functions availableAdjusting loudspeaker volume during a conversation Switching on the loudspeaker during a callChoosing a language Calling the last number dialled redial Adjusting receiver volume during a conversationAdjusting the ringer Adjusting the display brightnessIdentifying the terminal you are on Changing the associate numberProgramming an appointment reminder Follow the instructions of the voice guide Do not disturb Forwarding calls when you are busyHiding your identity Saving a number, to call it laterReporting malicious calls Hiding your callers identityAllocating calls to customer account codes Calling an external private number Finding out the cost of your last external callTwin-set configuration I L E Y O U a R E a W a Y Forwarding calls to an associate number Forwarding calls to another numberS E N C E Forwarding calls to a recorded message Forwarding your calls, from a different terminalFrom your own terminal Cancelling forwardingConsulting recorded messages Selective forwardingPadlocking your terminal Consulting call-me messagesForwarding your calls to your pager Replying when your pager soundsConsulting the list of Isdn calls Consulting the list of internal callsIcon relating to Isdn Shows if there are messages waiting Glossary Isdn MULTI-LINE Terminal SINGLE-LINE Terminal Precautions for use