Polycom 6000 manual Hosting Conference Calls, Setting Up Conferences

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Polycom SoundStation IP 6000 Phone User Guide

To place a call on hold:

>>During a call, press the Hold soft key. The console LEDs flash red to indicate that a call is on hold.

The following screen shows Jane Smith on hold. The Resume soft key now displays on the screen.

To resume a call on hold:

>>While a call is on hold, press the Resume soft key.

Note	To end a call on hold, you must resume the call first.

Hosting Conference Calls

You can create a conference with up to two other parties using the phone’s local conference feature. To quickly set up a conference, you can use the Join soft key to create a conference between an active call and a call on hold.

After you set up a conference, you can hold the conference call, split the conference call into individual calls on hold, or end the conference call (and your connection to the conference call participants).

This section includes the following topics:

•Setting Up Conferences on page 3-6

•Holding and Resuming Conferences on page 3-8

•Splitting Conferences on page 3-9

•Ending Conferences on page 3-9

Setting Up Conferences

You can set up a conference in one of two ways:

•Using the Confrnc soft key.

•Using the Join soft key, if you have an active call and a call on hold.

3 - 6

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Contents IP 6000 Phone Limitation of Liability TrademarksDisclaimer Customer FeedbackFollowing sections have been updated Changes to This GuidePolycom SoundStation IP 6000 Phone User Guide Contents Using the Basic Features of Your Phone Using the Advanced Features of Your Phone Viii Your system administrator Getting Started with Your PhoneSetting Up the Phone Connecting Network and Power SourcesFoot Network Cable Power Insertion Cable Foot Network Cable Power Adapter Getting Started with Your Phone Features of the Phone Feature DescriptionAdjust the volume of the speaker and the ringer Far end of the call Understanding Line and Call Icons Icon Line or Call State DescriptionIf you want to Then do this Navigating Menus and Entering DataTo navigate menus and enter data, follow these tips More times Phone user Remotely with the Polycom Web Configuration UtilityConfiguration files Configuring Basic Settings Customizing Your PhoneUpdating Preferences To update the time and date display To change the order of the time and date display You can set how light or dark the screen appears Updating the Display ContrastUpdating the Backlight Press , and then select Settings Basic Backlight Intensity Updating the Ring ToneSelecting a Ring Tone When the phone is in the idle state, press either or Adjusting the Speaker and Ringer VolumeUsing Call Lists During a call, press either orViewing Call Lists Managing Call ListsManaging Contacts Accessing Your Corporate Directory Viewing Your Local Contact DirectoryPress Corporate Directory search screen displaysRequired. Enter the Contact phone number Adding Contacts to Your Local Contact DirectoryYou can enter a maximum of 32 characters Polycom SoundStation IP 6000 Phone User Guide Adding Contacts from Call Lists Press the View soft key Your phone to your local Contact DirectoryEntry Contact screen displaysSearching for Contacts Search for a contact by entering specific search criteriaTo search for a contact in the Corporate Directory Updating Contacts in Your Local Contact Directory Deleting Contacts from Your Local Contact Directory Placing Calls to ContactsManaging Incoming Calls Distinguishing CallsRejecting Calls Diverting Calls Understanding Shared Lines Using the Basic Features of Your Phone About Calls Placing Calls Placing Calls Using Speed Dials Dial soft keyMuting the Microphone Answering CallsEnding Active Calls Press Or the End Call soft keyRedialing Numbers Holding and Resuming CallsWhile a call is on hold, press the Resume soft key Setting Up ConferencesHosting Conference Calls ActiveConference screen displays Holding and Resuming Conferences Ending Conferences Transferring CallsSplitting Conferences Performing a Consultative Transfer Performing a Blind TransferForwarding Calls Forwarding Calls StaticallyPolycom SoundStation IP 6000 Phone User Guide Forwarding Calls Dynamically Using Do Not Disturb Delete an existing entry Managing Speed Dial EntriesEdit soft key Using Voice Mail Press , and then select Features Messages Message CenterUsing the Advanced Features of Your Phone Using External Microphones with the Conference PhoneHandling Multiple Call Appearances Using Buddy ListsUpdating Presence Settings Selecting Contacts to Monitor Blocking Contacts from Viewing Your Status Select Features Presence Blocked ListFeatures Presence Watcher List Using Your Blocked List to Unblock Contacts Managing Instant Messages Using Instant MessagingMonitoring the Status of Contacts in Your Buddy List Press , and then select Features Messages Instant Messages Sending Instant MessagesBroadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeYou’re automatically subscribed to it Broadcasting on Channel 1, the default channelWhen you finish your broadcast, do one of the following Press the Talk soft key to select a channel to broadcast onReceiving PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Receiving Pages Muting Pages Your personal phone settings no longer display Accessing Personal Phone Settings with User ProfilesSettings, even as you temporarily change work areas Passwords are preset at the factory to the numeralsLogging In and Out of a Phone Changing Your Login Password Placing Calls from Phones that are in the Logged Out StateAbout Your User Password Locking the PhonePress the Lock soft key Your phone is locked On the idle screen, press Then select Settings BasicLocking and Unlocking Your Phone Calling and Answering from a Locked Phone Polycom SoundStation IP 6000 Phone User Guide Troubleshooting Your Phone Symptom Problem Corrective Action Installation ConfigurationPower and Startup Status Network Ethernet. FromControls Access to Screens and Systems Lines Line Information. FromCalling Displays AudioSettings Basic Restart Phone Testing Phone HardwarePress , and then select Status Diagnostics Warnings Overall FunctioningPolycom SoundStation IP 6000 Phone User Guide Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Modifications Installation InstructionsClass B Digital Device or Peripheral Plugs Acts as Disconnect DevicePolycom SoundStation IP 6000 Phone User Guide New Zealand Telepermit Safety, Compliance, and Disposal InformationRussian Compliance Australia Restriction of Hazardous Substances RoHSPolycom SoundStation IP 6000 Phone User Guide Safety Notices End-User License Agreement for Polycom Software Support Services Limitation of Liability Phone America Center DrSan Jose, CA Derech Em Hamoshavot P.O.B

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