Polycom 6000 manual Transferring Calls, Splitting Conferences, Ending Conferences

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Using the Basic Features of Your Phone

Splitting Conferences

When a conference has been established, a Split soft key is available. When you split a conference, you end the conference and place all parties on hold.

To split a conference:

>>From the Active:Conference screen, press the Split soft key.

The conference ends, and all calls are split into individual calls and placed on hold.

Ending Conferences

You can end a conference, and your connection to the other parties, by pressing the End Call soft key. When you use the End Call soft key, the other parties remain connected.

To end a conference:

>>From the Active:Conference screen, press the End Call soft key. The two other parties remain connected.

Transferring Calls

A call can be transferred in one of three ways:

•Consultative transfer—You have the option of either talking to the party to whom you are transferring the call, or you can choose not to talk to the party, and complete the transfer when you hear the party’s ring-back sound.

—Performing a Consultative Transfer on page 3-10.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call. You do not have the option of talking to the party.

—Performing a Blind Transfer on page 3-10.

•Attended transfer—The parties are automatically connected to each other after you exit a conference.

—Set up a conference call and then end your participation. For more information, see Setting Up Conferences on page 3-6and Ending Conferences on page 3-9.

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Contents IP 6000 Phone Disclaimer TrademarksLimitation of Liability Customer FeedbackChanges to This Guide Following sections have been updatedPolycom SoundStation IP 6000 Phone User Guide Contents Using the Basic Features of Your Phone Using the Advanced Features of Your Phone Viii Getting Started with Your Phone Your system administratorConnecting Network and Power Sources Setting Up the PhoneFoot Network Cable Power Insertion Cable Foot Network Cable Power Adapter Getting Started with Your Phone Feature Description Features of the PhoneAdjust the volume of the speaker and the ringer Far end of the call Icon Line or Call State Description Understanding Line and Call IconsIf you want to Then do this Navigating Menus and Entering DataTo navigate menus and enter data, follow these tips More times Phone user Remotely with the Polycom Web Configuration UtilityConfiguration files Customizing Your Phone Configuring Basic SettingsUpdating Preferences To update the time and date display To change the order of the time and date display You can set how light or dark the screen appears Updating the Display ContrastUpdating the Backlight Updating the Ring Tone Press , and then select Settings Basic Backlight IntensitySelecting a Ring Tone Using Call Lists Adjusting the Speaker and Ringer VolumeWhen the phone is in the idle state, press either or During a call, press either orManaging Call Lists Viewing Call ListsManaging Contacts Viewing Your Local Contact Directory Accessing Your Corporate DirectoryCorporate Directory search screen displays PressRequired. Enter the Contact phone number Adding Contacts to Your Local Contact DirectoryYou can enter a maximum of 32 characters Polycom SoundStation IP 6000 Phone User Guide Adding Contacts from Call Lists Entry Your phone to your local Contact DirectoryPress the View soft key Contact screen displaysSearch for a contact by entering specific search criteria Searching for ContactsTo search for a contact in the Corporate Directory Updating Contacts in Your Local Contact Directory Placing Calls to Contacts Deleting Contacts from Your Local Contact DirectoryDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls Understanding Shared Lines Using the Basic Features of Your Phone Placing Calls About CallsDial soft key Placing Calls Using Speed DialsEnding Active Calls Answering CallsMuting the Microphone Press Or the End Call soft keyHolding and Resuming Calls Redialing Numbers While a call is on hold, press the Resume soft key Setting Up Conferences Hosting Conference Calls ActiveConference screen displays Holding and Resuming Conferences Ending Conferences Transferring CallsSplitting Conferences Performing a Blind Transfer Performing a Consultative TransferForwarding Calls Statically Forwarding CallsPolycom SoundStation IP 6000 Phone User Guide Forwarding Calls Dynamically Using Do Not Disturb Delete an existing entry Managing Speed Dial EntriesEdit soft key Press , and then select Features Messages Message Center Using Voice MailUsing External Microphones with the Conference Phone Using the Advanced Features of Your PhoneHandling Multiple Call Appearances Using Buddy ListsUpdating Presence Settings Selecting Contacts to Monitor Blocking Contacts from Viewing Your Status Select Features Presence Blocked ListFeatures Presence Watcher List Using Your Blocked List to Unblock Contacts Managing Instant Messages Using Instant MessagingMonitoring the Status of Contacts in Your Buddy List Sending Instant Messages Press , and then select Features Messages Instant MessagesPush-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingWhen you finish your broadcast, do one of the following Broadcasting on Channel 1, the default channelYou’re automatically subscribed to it Press the Talk soft key to select a channel to broadcast onReceiving PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Receiving Pages Muting Pages Settings, even as you temporarily change work areas Accessing Personal Phone Settings with User ProfilesYour personal phone settings no longer display Passwords are preset at the factory to the numeralsLogging In and Out of a Phone Placing Calls from Phones that are in the Logged Out State Changing Your Login PasswordLocking the Phone About Your User PasswordPress the Lock soft key Your phone is locked On the idle screen, press Then select Settings BasicLocking and Unlocking Your Phone Calling and Answering from a Locked Phone Polycom SoundStation IP 6000 Phone User Guide Troubleshooting Your Phone Power and Startup Installation ConfigurationSymptom Problem Corrective Action Status Network Ethernet. FromControls Lines Line Information. From Access to Screens and SystemsCalling Audio DisplaysPress , and then select Status Diagnostics Warnings Testing Phone HardwareSettings Basic Restart Phone Overall FunctioningPolycom SoundStation IP 6000 Phone User Guide Limitations of Liability Service AgreementsGoverning Law Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Class B Digital Device or Peripheral Installation InstructionsModifications Plugs Acts as Disconnect DevicePolycom SoundStation IP 6000 Phone User Guide Russian Compliance Safety, Compliance, and Disposal InformationNew Zealand Telepermit Australia Restriction of Hazardous Substances RoHSPolycom SoundStation IP 6000 Phone User Guide Safety Notices End-User License Agreement for Polycom Software Support Services Limitation of Liability San Jose, CA America Center DrPhone Derech Em Hamoshavot P.O.B

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