Polycom IP 320, IP 330 manual Transferring a Call, To transfer a call on

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User Guide SoundPoint IP 330/320

4.When the second party answers, press the Conf soft key again to join all parties in the conference.

To split a conference call:

¾Press the Split soft key to split the conference. Both parties will be on hold.

To set up a conference call using the Join soft key:

¾When you are in an active call:

aIf you have one call on hold (on the same line or other line), use to go to the call on hold, then press the Join soft key.

A conference is created with the active call, the call on hold and yourself.

bIf you have more than one call on hold, use and to switch to the desired call on hold, press the Join soft key.

A conference is created with active call, the call on hold and yourself.

To end a conference call:

¾Press the EndCall soft key or hang up.

The other parties will continue to be connected.

Transferring a Call

A call can be transferred in one of three ways:

•Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

—To transfer a call: on page 3-11.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

—To perform a blind transfer: on page 3-11.

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Using the Basic Features of Your SoundPoint IP 330/320 Phone Troubleshooting Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting Network and Power Source Connecting the Handset and Optional HeadsetAttaching the Base Handset HeadsetTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Hookswitch Before You Use Your SoundPoint IP 330/320 PhoneIdle display unless an edit session is in progress User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Then select Settings Basic Configuring Basic SettingsAppearance of Time and Date Select Settings Basic Preferences Headset Memory Headset Memory ModeSelect Settings Basic Contrast Display ContrastSelect Settings Basic Ring Type Ring TypeLanguage Support Select Settings Basic Preferences LanguageSelect Settings Basic Preferences Directory search Directory SearchManaging Call Lists Managing Contacts Adding Contacts Do one of the following steps Editing Contacts Deleting Contacts Placing a Call to a Contact Searching For a ContactDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesUsing the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call ¾ Pick up the handset Reject Ending a Call Muting the MicrophoneRedialing a Number Adjusting the VolumePutting a Call on Hold Setting Up a Conference Call the first partyTransferring a Call To transfer a call onTo transfer a call Select Features Forward Forwarding CallsEnabling Do Not Disturb Not disturb againFeatures Speed Dial Assigning Speed Dial IndexesAssigning New Speed Dial Indexes Using Voice Mail Select Features User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUsing Buddy Lists Presence Select Features Presence My StatusManaging Buddies Select Features Presence Buddy Status Integrating With Microsoft Live Communications ServerSelect Features Presence Privacy List Press , then select Settings Advanced Restart Phone Restarting Your PhoneTroubleshooting Your SoundPoint IP 330/320 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Check same status of handset Displays AudioUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

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