Polycom IP 320, IP 330 manual Using Buddy Lists

Page 58

User Guide SoundPoint IP 330/320

Press

to put the original call on hold and then answer the

incoming call.

Answer the incoming call during the Call Waiting prompt (first 10 seconds).

Soft key labels are updated on the display with Ignore, Answer, and

Reject.

Wait for the Call Waiting prompt to disappear, use

to scroll to

the incoming call, and then answer the incoming call.

 

This places the original call on hold and refreshes the soft key labels.

If two or more call appearances are in use, one will appear on the display and the total number will be indicated by a counter at the top right corner of the display. For example “3/4” indicates that the highlighted call is the third one out of a total of four.

You can also place another outbound call on the same first line. Press

during the first call and press the NewCall soft key to obtain dial tone for a second call.

Using Buddy Lists

Your SoundPoint IP 330/320 phone combines interactive message services and status monitoring to complement a traditional messaging application such as e-mail.

Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved. Your phone can “watch” the status of up to 8 other phones or 8 buddies. These other phones form your “buddy list”. The status of your buddies is displayed and updated in real time. Your phone can be “watched” by up to 8 other phones.

If your SoundPoint IP 330/320 SIP phone is configured to work with Microsoft Live Communications Server 2005, the behavior of the presence setting and buddy lists is different. For more information, contact your system administrator.

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Using the Basic Features of Your SoundPoint IP 330/320 Phone Troubleshooting Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting Network and Power Source Connecting the Handset and Optional HeadsetAttaching the Base Handset HeadsetTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Hookswitch Before You Use Your SoundPoint IP 330/320 PhoneIdle display unless an edit session is in progress User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Then select Settings Basic Configuring Basic SettingsAppearance of Time and Date Select Settings Basic Preferences Headset Memory Headset Memory ModeSelect Settings Basic Contrast Display ContrastSelect Settings Basic Ring Type Ring TypeLanguage Support Select Settings Basic Preferences LanguageSelect Settings Basic Preferences Directory search Directory SearchManaging Call Lists Managing Contacts Adding Contacts Do one of the following steps Editing Contacts Deleting Contacts Placing a Call to a Contact Searching For a ContactDistinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesUsing the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call ¾ Pick up the handset Reject Ending a Call Muting the MicrophoneRedialing a Number Adjusting the VolumePutting a Call on Hold Setting Up a Conference Call the first partyTransferring a Call To transfer a call onTo transfer a call Select Features Forward Forwarding CallsEnabling Do Not Disturb Not disturb againFeatures Speed Dial Assigning Speed Dial IndexesAssigning New Speed Dial Indexes Using Voice Mail Select Features User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUsing Buddy Lists Presence Select Features Presence My StatusManaging Buddies Select Features Presence Buddy Status Integrating With Microsoft Live Communications ServerSelect Features Presence Privacy List Press , then select Settings Advanced Restart Phone Restarting Your PhoneTroubleshooting Your SoundPoint IP 330/320 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Check same status of handset Displays AudioUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index
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