Polycom IP 330, IP 320 manual Setting Up a Conference, Call the first party

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Using the Basic Features of Your SoundPoint IP 330/320 Phone

Multiple Calls on Hold

If multiple calls are on hold, use and to switch between the calls, then press the Resume soft key to retrieve the desired call.

If two or more calls are on hold, an indication appears on the graphic display, for example “3/4”, indicating that this is the third call out of four calls.

If calls are on hold on more than one Line Key, all calls are combined into a single call list. The Line Key that a call is associated with is indicated by the line icon in reverse colors. Pressing a Line Key with calls on hold will place the current active call on hold and resume the first call on that Line Key.

Setting Up a Conference

You can create a conference with other parties using the phone’s local conference feature.

	To set up a conference:
	1.	Call the first party.
Note
Note	You can either dial the phone number directly or search for the number in the
	Contact Directory or Call Lists. For more information, refer to Placing a Call on page
	3-2,Searching For a Contact on page 2-12, or Managing Call Lists on page 2-6.

	2.	Press Conf soft key to create a new call.
		The active call is placed on hold.
	3.	Call the second party.

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the BaseTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Before You Use Your SoundPoint IP 330/320 Phone HookswitchIdle display unless an edit session is in progress User Guide SoundPoint IP 330/320 Customizing Your SoundPoint IP 330/320 Phone Configuring Basic Settings Then select Settings BasicAppearance of Time and Date Select Settings Basic Contrast Headset Memory ModeSelect Settings Basic Preferences Headset Memory Display ContrastRing Type Select Settings Basic Ring TypeSelect Settings Basic Preferences Directory search Select Settings Basic Preferences LanguageLanguage Support Directory SearchManaging Call Lists Managing Contacts Adding Contacts Do one of the following steps Editing Contacts Deleting Contacts Searching For a Contact Placing a Call to a ContactManaging Incoming Calls Distinguishing CallsRejecting Calls Diverting Calls Supporting Multiple Lines System CustomizationsSupporting Shared Lines Supporting Multiple Line Keys Per LineUsing the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call ¾ Pick up the handset Reject Muting the Microphone Ending a CallAdjusting the Volume Redialing a NumberPutting a Call on Hold Call the first party Setting Up a ConferenceTo transfer a call on Transferring a CallTo transfer a call Forwarding Calls Select Features ForwardNot disturb again Enabling Do Not DisturbAssigning Speed Dial Indexes Features Speed DialAssigning New Speed Dial Indexes Using Voice Mail Select Features User Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUsing Buddy Lists Select Features Presence My Status PresenceManaging Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Privacy List Restarting Your Phone Press , then select Settings Advanced Restart PhoneTroubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Audio DisplaysUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

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