Polycom vvx 500 manual Accessing Features with Your Login Credentials

Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

To call an authorized number from a locked phone:

∙Do one of the following:

Tap New Call. From the Place an Authorized Call screen, tap the number you want to call, and tap Dial.

Place a call to an authorized number by using the handset, headset, or speakerphone.

The call is placed.

To answer a call on a locked phone:

1From the Incoming Call window, tap Answer.

2Enter your user password and tap Enter. The call connects.

Accessing Features with Your Login Credentials

Your system administrator assigns you login credentials, a domain, user name, and password, so your phone can access the Calendar feature or work with Microsoft Lync Server. If there is a problem with your login credentials, you cannot access your phone’s Calendar or use features associated with Microsoft Lync Server. When your phone has incorrect login credentials, the following happens:

∙An icon, , displays on the status bar. When you have a VVX 600, you can tap the icon to access the Login Credentials screen.

∙The message Login Credentials have failed/Please update them if information is incorrect displays for 10 seconds.

∙Your phone displays a Warning message. For information about phone Warnings, see Investigating Phone Warnings.

To access the features again, re-submit or enter your login credentials.

Note: Accessing the Calendar when the User Login Feature is Enabled

When you log in to a phone that has the User Login feature enabled, and when you want to access features that require your login credentials, you need to re-enter your login credentials.

To re-submit or enter your login credentials:

1Tap Settings from Home view, and tap Basic > Login Credentials.

2From the Login Credentials screen, tap Submit.

Your credentials are re-submitted and you have access to the features again.

Troubleshooting: What Happens if I Can’t Access Features?

When you still do not have access to the features, try entering your credentials and tapping Submit. When you still do not have access, or if you lock your account, see your system administrator.

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