Polycom vvx 500 manual Listening to Voicemail, Using Do Not Disturb with Multiple Lines

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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Using Do Not Disturb with Multiple Lines

By default, the Do Not Disturb feature applies to all lines on your phone. However, your system administrator can set up your phone so that you can enable the feature on a per-line basis.

To enable or disable Do Not Disturb for a particular line:

1.From Home view, tap DND.

2.From the Line Select screen, tap the line to enable or disable Do Not Disturb on.

3.From the Do Not Disturb screen, tap Enable or Disable.

Power Tip: Automatically Enabling or Disabling Do Not Disturb for All Lines

To automatically enable Do Not Disturb for all lines, tap Set All. To automatically disable the feature for all lines, tap Clear All.

Listening to Voicemail

Your phone may indicate new voicemail messages by the following:

∙A message counter in Home view, as displayed next. The counter indicates the number of new messages you have.

∙A message counter in the status bar, displayed next. The counter displays on the Message icon,

. When you have new messages, the Message icon also displays next to the phone line in Lines view, as displayed next.

Polycom, Inc.

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Contents Software 5.0.0 August 2013 1725-44635-001 Rev D Trademarks Contents Setting Up and Handling Conference Calls Changing the Way Calls are AnsweredListening to Voicemail Working with Shared Lines100 102109 114Administrative Tasks 132 Using Power-Saving Mode 129Conventions Used in this Guide Who Should Read this Guide?Terms and Writing Conventions Information Elements Soft KeysIcons Used in this Guide Typographic ConventionsTypographic Conventions What’s in This Guide Related Documents∙ Setup and maintenance documents Page VVX 500 and VVX 600 Phone Features Understanding Phone Keys and HardwareNavigating Phone Views Web Info Attaching Phone HardwareTroubleshooting Why Can’t I Access a Certain View? Home ViewPolycom, Inc Lines View Additional Lines and Favorites from Home ViewActive Call View Calls ViewUnderstanding Phone Icons and Status Indicators Phone Icons and Status IndicatorsNavigating Your Phone Interface Navigating Your Phone InterfaceEntering Data and Updating Fields Using the Onscreen Keyboard Mode and Encoding OptionsTo use the onscreen keyboard Using the Onscreen Keyboard to Enter Information Using the Dialpad Keys on the Phone ConsoleUsing the Dialpad Keys to Enter Information Cleaning the Touchscreen Answer To clean the touchscreenConfiguring Your Phone Using the Web Configuration Utility Web Info How to Register Your PhoneWeb Info Using the Utility Registering the PhoneTo access the Web Configuration Utility for your phone To find your phone’s IP addressUsing Basic Features How Your Phone Handles CallsTroubleshooting Why Doesn’t the Speakerphone Work? Answering CallsAnswering Another Call Incoming call from Home viewAnswering on a Shared Line Managing Multiple Calls Answering Calls AutomaticallyCall View Calling from the Dialer Placing CallsTo display the Dialer, do one of the following User Tip Choosing URLs or Numbers Mode from the Dialer To call from the DialerTo call from the Recent Calls list To call from your Favorites listUsing Headsets Ending CallsRedialing Numbers To call from your DirectoryWeb Info More Information About Headsets Enabling Headset Memory ModeTroubleshooting Why Doesn’t My Headset Work with My Phone? Using Bluetooth Headsets with Your VVX 600 Phone Turning On the Bluetooth OptionPairing and Connecting Bluetooth Headsets To pair and connect your Bluetooth headset with your phonePolycom, Inc Handling Calls with Your Bluetooth Headset Disconnecting and Removing Your Bluetooth HeadsetResponding to Incoming Calls Ignoring Incoming CallsRejecting Incoming Calls To ignore or silence a callDuring Calls Forwarding Incoming Calls to Another PersonHolding Calls To forward an incoming call to another personTransferring Calls To hold a callTo resume a held call To transfer a callSetting Up and Handling Conference Calls Setting Up Conference CallsTo set up a conference call User Tip Tips for When You Are in Conference CallsHolding and Resuming Conference Calls Ending Conference CallsTo place a conference call on hold To resume a held conference callSplitting Conference Calls into Two Held Calls Managing Conference Call ParticipantsTo split a conference call To manage a participant in a conference callChanging the Way Calls are Answered Power Tip Forwarding Calls on a Call-by-Call BasisForwarding All Calls to Another Person Rejecting Calls from a Contact To disable call forwardingTo forward all calls to another person Using Do Not Disturb  Tap Auto Divert, and tap EnabledDiverting Calls from a Contact to Another Person To divert incoming calls from a contact to another personTimesaver Quick Way to Disable DND on the VVX Troubleshooting Why Doesn’t the DND Icon Display?To toggle Do Not Disturb on and off To enable or disable Do Not Disturb for a particular line Using Do Not Disturb with Multiple LinesListening to Voicemail Viewing Recent Calls To listen to voicemail messagesTo view your Recent Calls list Timesaver Quickly Accessing the Recent Calls ListTo manage a call record To customize the list To remove certain calls from the listTo view your Contact Directory Working with Your Contact DirectoryTo view contact information To dial a contact To search for a contactTo add a contact To update a contact’s information Working with a Corporate Directory To delete a contactTo view the Corporate Directory To search the Corporate DirectoryControlling What is Heard Changing the Speaker VolumeChanging the Ringer Volume Updating the Incoming Call RingtoneChoosing Where You Hear Sound Effects Updating a Contact’s RingtoneMuting the Microphone To select a ringtone for a contactManaging Favorites FavoriteTo see your Favorites list To see your favorites from Home viewTo see your favorites from Lines view To make a contact a FavoriteWorking with Shared Lines To quickly call a favoriteTo reorder your favorites To delete a favoriteIcons and Status Indicators for Shared Lines Handling Video Calls Without a VVX Camera Web Info Learning More About the VVX CameraAbout Video Calls Call Window with Far-Side VideoHandling Video During Calls Call Window with No VideoTo view full-screen video Full Screen VideoHandling a Mixture of Video and Audio-Only Calls Handling Conference Calls with VideoViewing All Video Calls on the Full Screen To exchange video a conference participantDisplaying Video in Normal, Full, and Cropped Modes Call Window with Normal, Full, and Cropped VideoUsing a VVX Camera Setting the Call Rate for Video CallsTroubleshooting Why Can’t I Select the Call Rate I Want? To set the maximum call rate to use for video callsGetting Started First StepsUnderstanding the Camera’s LEDs and Messages VVX Camera LEDsVVX Camera Messages Message What to DoHome View with Picture-in-Picture Video Handling Video Calls Call Window with Video Soft KeyStopping the Transmission of Your Video Call Window with Video Soft KeysViewing Full Screen Video To start or stop your video during a callTo view video on the full screen To view video in the call window againHandling a Mixture of Video and Non-Video Calls To swap where video displaysSwapping Video Handling Conference Calls with Video Changing Video Settings Stopping the Transmission of Your Video for All Calls Changing the Clarity of Your VideoDisplaying All Incoming Video Calls on the Full Screen Changing How You View All Video CallsChanging How Non-PIP Video Displays Changing How PIP Video Displays Polycom, Inc Placing Audio-Only Calls Setting the Call Rate for Video CallsTo set the maximum bandwidth to use for video calls Calling Using the H.323 Protocol Tips for Video CallsPolycom, Inc Using Advanced Features Using Buddy ListsUpdating Your Status To update your presence settingMy Status Setting Up and Managing a Buddy List To update your Buddy listBlocking Contacts from Viewing Your Status User Tip Dialing BuddiesUser Tip How to Access Your Blocked and Watcher Lists Timesaver How to Quickly Unblock a ContactMonitoring Buddies To block or unblock a contact from viewing your statusMonitoring Buddies From Your Buddy Status List Displayed nextRecording Calls Integrating with Microsoft Lync ServerWeb Info How Do I Attach a USB Flash Drive to My Phone? To record a call Web Info Which USB Flash Drives Does My Phone Support?To record a conference To pause and resume a recordingPlaying Back Recorded Calls Troubleshooting Why Can’t I Record a Call?User Tip Other Ways to Listen to Recorded Calls Using the Browser User Tip How to Listen to Recorded CallsNavigating the Main Browser Navigating the Main BrowserBroadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeEntering Information in the Main Browser Editing Icons in the Main BrowserSending and Receiving PTT Broadcasts To send a PTT broadcast Tap End PTT Timesaver Automatically Sending a PTT BroadcastReplying to PTT Broadcasts Receiving PTT BroadcastsAdjusting the Volume of PTT Broadcasts Changing Where Broadcasts are PlayedChanging the Default Channel Ending PTT BroadcastsEnabling PTT Broadcasts to Play During Active Calls Group Paging ModeSending and Receiving Pages Receiving Pages To send aAdjusting the Volume of Pages Changing Where Pages are PlayedChanging the Default Paging Group Updating Paging Group SubscriptionsUsing the Calendar Troubleshooting Why Doesn’t the Calendar Display Anymore?Opening and Closing the Calendar Troubleshooting Why Doesn’t the Calendar Display?Navigating Month View Navigating Day View Navigating Meeting ViewWorking with Meeting Reminders Joining Meetings from the Calendar Troubleshooting Why Don’t My Meeting Reminders Display?To join a meeting from a meeting reminder Using a Mouse and Keyboard with Your Phone To join a meeting from Meeting viewStarting and Stopping Polycom Desktop Connector To quit Polycom Desktop Connector Mapping Function Keys to Your Phone Features Logging into Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out StateTo log in to a phone To log out of a phoneChanging Your Password About Your User PasswordTo change your user password Locking the PhoneLocking and Unlocking Your Phone Calling and Answering from a Locked PhoneTo lock your phone To unlock your phone Tap UnlockAccessing Features with Your Login Credentials Troubleshooting What Happens if I Can’t Access Features?To call an authorized number from a locked phone To answer a call on a locked phoneChanging the Language on Your Phone Changing the Time and Date DisplayChanging the Backlight Changing the Background Picture Web Info Adding a Web Page as the Background on Your PhoneUser Tip Using Your Phone as a Digital Picture Frame Using One of Your Own Pictures as the Background PictureDisplaying Screen Savers Setting Up Screen Savers To set up a screen saver of your picturesWeb Info Supported USB Flash Drives Web Info How Do I Attach a USB Flash Drive? Tap Screen Saver, and tap Enabled Using the Phone as a Digital Picture FrameInterrupting and Disabling Screen Savers Using Power-Saving Mode Tapping Icons to Display Your PicturesUser Tip Determining Which Idle Timeout Applies Changing TimeoutsChanging Your Office Hours Polycom, Inc 131 Investigating Phone Warnings Restarting the PhoneTesting Phone Hardware Updating Phone ConfigurationTo restart the phone  LED Diagnostics Service Agreements Polycom Limited Warranty and Limitation LiabilityGoverning Law Limitations of LiabilityWarranty Exclusive Safety, Compliance, and Disposal InformationExclusions Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralModifications Plug Acts as Disconnect DeviceCE and Vcci Mark CE Mark R & TTE Directive EU onlyRussian Compliance Operating Ambient Temperatures ∙ Echo CancellationNew Zealand Telepermit AustraliaHearing Aid Compatibility HAC Waste Electrical and Electronic Equipment WeeeRestriction of Hazardous Substances Directive RoHS Polycom Take Back Applies to VVX 600 Phones Only
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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