Polycom vvx 500 manual Viewing All Video Calls on the Full Screen

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Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User’s Guide

Note: Is it Possible to View All Video Participants?

Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more information, contact your Polycom reseller.

When your system administrator enables the conference management feature on your phone, you can manage conference call participants during a conference. You can mute, hold, and remove individual participants, as well as select whose video to see.

To exchange video a conference participant:

1Set up a conference call and tap Manage.

2From the Conference window, tap the person whose video you want to see and tap Select Video, displayed next. The person who previously displayed video displays a paused grayscale image, and the person you selected, who previously displays a paused grayscale image, displays video.

Viewing All Video Calls on the Full Screen

You can choose to display all video calls on the full screen or in the call window. By default, all video calls display in the smaller call window.

To change where video calls display:

1 Tap Settings from Home view and tap Basic > Video > Video Call Settings.

1From the Video Call Settings screen, enable or disable Auto Video Full Screen.

2If enabled, your phone displays all video calls on the full screen. If disabled, all video calls display in the call window. The default setting is Disabled.

3Tap Save.

Troubleshooting: I Updated a Video Setting, But I Don’t See the Changes

You can update video settings during a video call. However, the updated setting applies to the next call, not the current call.

Polycom, Inc.

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Contents Software 5.0.0 August 2013 1725-44635-001 Rev D Trademarks Contents Working with Shared Lines Setting Up and Handling Conference CallsChanging the Way Calls are Answered Listening to Voicemail114 100102 109Using Power-Saving Mode 129 Administrative Tasks 132Terms and Writing Conventions Who Should Read this Guide?Conventions Used in this Guide Soft Keys Information ElementsTypographic Conventions Typographic ConventionsIcons Used in this Guide Related Documents What’s in This Guide∙ Setup and maintenance documents Page Understanding Phone Keys and Hardware VVX 500 and VVX 600 Phone FeaturesWeb Info Attaching Phone Hardware Navigating Phone ViewsHome View Troubleshooting Why Can’t I Access a Certain View?Polycom, Inc Additional Lines and Favorites from Home View Lines ViewCalls View Active Call ViewPhone Icons and Status Indicators Understanding Phone Icons and Status IndicatorsNavigating Your Phone Interface Navigating Your Phone InterfaceEntering Data and Updating Fields Mode and Encoding Options Using the Onscreen KeyboardTo use the onscreen keyboard Using the Dialpad Keys to Enter Information Using the Dialpad Keys on the Phone ConsoleUsing the Onscreen Keyboard to Enter Information Answer To clean the touchscreen Cleaning the TouchscreenRegistering the Phone Configuring Your Phone Using the Web Configuration UtilityWeb Info How to Register Your Phone Web Info Using the UtilityTo find your phone’s IP address To access the Web Configuration Utility for your phoneHow Your Phone Handles Calls Using Basic FeaturesAnswering Calls Troubleshooting Why Doesn’t the Speakerphone Work?Incoming call from Home view Answering Another CallAnswering on a Shared Line Answering Calls Automatically Managing Multiple CallsCall View To display the Dialer, do one of the following Placing CallsCalling from the Dialer To call from your Favorites list User Tip Choosing URLs or Numbers Mode from the DialerTo call from the Dialer To call from the Recent Calls listTo call from your Directory Using HeadsetsEnding Calls Redialing NumbersTroubleshooting Why Doesn’t My Headset Work with My Phone? Enabling Headset Memory ModeWeb Info More Information About Headsets Turning On the Bluetooth Option Using Bluetooth Headsets with Your VVX 600 PhoneTo pair and connect your Bluetooth headset with your phone Pairing and Connecting Bluetooth HeadsetsPolycom, Inc Disconnecting and Removing Your Bluetooth Headset Handling Calls with Your Bluetooth HeadsetTo ignore or silence a call Responding to Incoming CallsIgnoring Incoming Calls Rejecting Incoming CallsTo forward an incoming call to another person During CallsForwarding Incoming Calls to Another Person Holding CallsTo transfer a call Transferring CallsTo hold a call To resume a held callUser Tip Tips for When You Are in Conference Calls Setting Up and Handling Conference CallsSetting Up Conference Calls To set up a conference callTo resume a held conference call Holding and Resuming Conference CallsEnding Conference Calls To place a conference call on holdTo manage a participant in a conference call Splitting Conference Calls into Two Held CallsManaging Conference Call Participants To split a conference callForwarding All Calls to Another Person Power Tip Forwarding Calls on a Call-by-Call BasisChanging the Way Calls are Answered To forward all calls to another person To disable call forwardingRejecting Calls from a Contact To divert incoming calls from a contact to another person Using Do Not Disturb Tap Auto Divert, and tap Enabled Diverting Calls from a Contact to Another PersonTo toggle Do Not Disturb on and off Troubleshooting Why Doesn’t the DND Icon Display?Timesaver Quick Way to Disable DND on the VVX Listening to Voicemail Using Do Not Disturb with Multiple LinesTo enable or disable Do Not Disturb for a particular line To listen to voicemail messages Viewing Recent CallsTo manage a call record Timesaver Quickly Accessing the Recent Calls ListTo view your Recent Calls list To remove certain calls from the list To customize the listTo view contact information Working with Your Contact DirectoryTo view your Contact Directory To add a contact To search for a contactTo dial a contact To update a contact’s information To search the Corporate Directory Working with a Corporate DirectoryTo delete a contact To view the Corporate DirectoryUpdating the Incoming Call Ringtone Controlling What is HeardChanging the Speaker Volume Changing the Ringer VolumeTo select a ringtone for a contact Choosing Where You Hear Sound EffectsUpdating a Contact’s Ringtone Muting the MicrophoneFavorite Managing FavoritesTo make a contact a Favorite To see your Favorites listTo see your favorites from Home view To see your favorites from Lines viewTo delete a favorite Working with Shared LinesTo quickly call a favorite To reorder your favoritesIcons and Status Indicators for Shared Lines Web Info Learning More About the VVX Camera Handling Video Calls Without a VVX CameraCall Window with Far-Side Video About Video CallsCall Window with No Video Handling Video During CallsFull Screen Video To view full-screen videoHandling Conference Calls with Video Handling a Mixture of Video and Audio-Only CallsTo exchange video a conference participant Viewing All Video Calls on the Full ScreenCall Window with Normal, Full, and Cropped Video Displaying Video in Normal, Full, and Cropped ModesTo set the maximum call rate to use for video calls Using a VVX CameraSetting the Call Rate for Video Calls Troubleshooting Why Can’t I Select the Call Rate I Want?VVX Camera LEDs Getting StartedFirst Steps Understanding the Camera’s LEDs and MessagesMessage What to Do VVX Camera MessagesHome View with Picture-in-Picture Video Call Window with Video Soft Key Handling Video CallsCall Window with Video Soft Keys Stopping the Transmission of Your VideoTo start or stop your video during a call Viewing Full Screen VideoTo view video in the call window again To view video on the full screenSwapping Video To swap where video displaysHandling a Mixture of Video and Non-Video Calls Handling Conference Calls with Video Changing Video Settings Changing the Clarity of Your Video Stopping the Transmission of Your Video for All CallsChanging How Non-PIP Video Displays Changing How You View All Video CallsDisplaying All Incoming Video Calls on the Full Screen Changing How PIP Video Displays Polycom, Inc To set the maximum bandwidth to use for video calls Setting the Call Rate for Video CallsPlacing Audio-Only Calls Tips for Video Calls Calling Using the H.323 ProtocolPolycom, Inc Using Buddy Lists Using Advanced FeaturesMy Status To update your presence settingUpdating Your Status User Tip Dialing Buddies Setting Up and Managing a Buddy ListTo update your Buddy list Blocking Contacts from Viewing Your StatusTo block or unblock a contact from viewing your status User Tip How to Access Your Blocked and Watcher ListsTimesaver How to Quickly Unblock a Contact Monitoring BuddiesDisplayed next Monitoring Buddies From Your Buddy Status ListWeb Info How Do I Attach a USB Flash Drive to My Phone? Integrating with Microsoft Lync ServerRecording Calls Web Info Which USB Flash Drives Does My Phone Support? To record a callTo pause and resume a recording To record a conferenceUser Tip Other Ways to Listen to Recorded Calls Troubleshooting Why Can’t I Record a Call?Playing Back Recorded Calls User Tip How to Listen to Recorded Calls Using the BrowserNavigating the Main Browser Navigating the Main BrowserEditing Icons in the Main Browser Broadcasting Messages Using Push-to-Talk and Group PagingPush-to-Talk Mode Entering Information in the Main BrowserTimesaver Automatically Sending a PTT Broadcast Sending and Receiving PTT BroadcastsTo send a PTT broadcast  Tap End PTTReceiving PTT Broadcasts Replying to PTT BroadcastsEnding PTT Broadcasts Adjusting the Volume of PTT BroadcastsChanging Where Broadcasts are Played Changing the Default ChannelSending and Receiving Pages Group Paging ModeEnabling PTT Broadcasts to Play During Active Calls To send a Receiving PagesUpdating Paging Group Subscriptions Adjusting the Volume of PagesChanging Where Pages are Played Changing the Default Paging GroupTroubleshooting Why Doesn’t the Calendar Display Anymore? Using the CalendarNavigating Month View Troubleshooting Why Doesn’t the Calendar Display?Opening and Closing the Calendar Navigating Meeting View Navigating Day ViewWorking with Meeting Reminders To join a meeting from a meeting reminder Troubleshooting Why Don’t My Meeting Reminders Display?Joining Meetings from the Calendar To join a meeting from Meeting view Using a Mouse and Keyboard with Your PhoneStarting and Stopping Polycom Desktop Connector To quit Polycom Desktop Connector Mapping Function Keys to Your Phone Features Logging into Phones To log out of a phone Logging In and Out of a PhonePlacing Calls from Phones that are in the Logged-Out State To log in to a phoneLocking the Phone Changing Your PasswordAbout Your User Password To change your user passwordTo unlock your phone Tap Unlock Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone To lock your phoneTo answer a call on a locked phone Accessing Features with Your Login CredentialsTroubleshooting What Happens if I Can’t Access Features? To call an authorized number from a locked phoneChanging the Time and Date Display Changing the Language on Your PhoneChanging the Backlight Web Info Adding a Web Page as the Background on Your Phone Changing the Background PictureDisplaying Screen Savers Using One of Your Own Pictures as the Background PictureUser Tip Using Your Phone as a Digital Picture Frame Web Info How Do I Attach a USB Flash Drive? Setting Up Screen SaversTo set up a screen saver of your pictures Web Info Supported USB Flash DrivesInterrupting and Disabling Screen Savers Using the Phone as a Digital Picture Frame Tap Screen Saver, and tap Enabled Tapping Icons to Display Your Pictures Using Power-Saving ModeChanging Your Office Hours Changing TimeoutsUser Tip Determining Which Idle Timeout Applies Polycom, Inc 131 Restarting the Phone Investigating Phone WarningsTo restart the phone Updating Phone ConfigurationTesting Phone Hardware  LED Diagnostics Limitations of Liability Service AgreementsPolycom Limited Warranty and Limitation Liability Governing LawPart 15 FCC Rules Warranty ExclusiveSafety, Compliance, and Disposal Information ExclusionsPlug Acts as Disconnect Device Installation InstructionsClass B Digital Device or Peripheral ModificationsCE Mark R & TTE Directive EU only CE and Vcci MarkRussian Compliance Australia Operating Ambient Temperatures∙ Echo Cancellation New Zealand TelepermitPolycom Take Back Applies to VVX 600 Phones Only Hearing Aid Compatibility HACWaste Electrical and Electronic Equipment Weee Restriction of Hazardous Substances Directive RoHS
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vvx 500 specifications

The Polycom VVX 500 is a highly versatile business media phone designed to enhance communication and collaboration in the workplace. Ideal for professionals who require advanced call handling and unified communications, the VVX 500 offers a blend of features and technologies tailored for seamless connectivity and user experience.

One of the standout features of the VVX 500 is its large, high-resolution color touchscreen display. Measuring 3.5 inches, this intuitive interface provides easy access to call features, contacts, and applications, allowing users to navigate through options with minimal effort. The display not only enriches the user experience but also supports a wide range of visual applications that enhance productivity.

Equipped with a powerful audio engine, the VVX 500 delivers exceptional sound quality during calls. It features Polycom's Acoustic Clarity Technology, which ensures clear audio reproduction and reduces background noise, enabling natural conversations even in busy environments. The phone also supports HD Voice, which enhances the clarity of voice transmissions and offers an immersive audio experience.

In terms of connectivity, the VVX 500 is built with dual Gigabit Ethernet ports, allowing for high-speed network access and seamless integration with existing network infrastructure. This ensures that users can take full advantage of high-definition audio and video communication without any lag. The phone is also compatible with Power over Ethernet (PoE), simplifying installation and reducing cable clutter.

The VVX 500 supports a variety of business applications, enabling users to access critical information at their fingertips. This includes integration with Microsoft Exchange and Skype for Business, making it easy to manage calendars and contacts within the phone interface. The phone also features support for various provisioning protocols, simplifying deployment and management in enterprise environments.

Security is a top priority, and the VVX 500 encompasses comprehensive security features, including encryption for voice and signaling data. This ensures that communications remain confidential and safe from potential threats.

As a sophisticated communication tool, the Polycom VVX 500 provides businesses with the capabilities needed to enhance productivity and collaboration. Its combination of advanced features, high-quality audio and visual capabilities, and user-friendly interface makes it an indispensable asset in any professional setting.
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