Polycom IP 550 manual Transferring a Call, To transfer a call on

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User Guide SoundPoint IP 550

bIf you have more than one call on hold, press the or to switch to one of the calls on hold, press the More soft key, and then the Join soft key.

A conference is created with active call, the call on hold and yourself.

To end a conference call:

>>Press the EndCall soft key or hang up.

The other parties will continue to be connected.

Transferring a Call

A call can be transferred in one of three ways:

•Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

—To transfer a call: on page 3-12.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

—To perform a blind transfer: on page 3-13.

•Attended transfer—The parties are automatically connected to each other after you exit the conference.

—Set up a conference call and then end your participation. For more information, refer to Setting Up a Conference on page 3-10.

To transfer a call:

1.During a call, press or the Trnsfer soft key. The active call is placed on hold.

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Contents User Guide for the SoundPoint IP Trademark Information About This Guide User Guide for the SoundPoint IP Contents Using the Advanced Features of Your SoundPoint IP Phone Using the Basic Features of Your SoundPoint IP 550 PhoneTroubleshooting Your SoundPoint IP 550 Phone Contents User Guide SoundPoint IP Viii Getting Started with Your SoundPoint IP 550 Phone Parts List Power adapter specification varies according to countryAssembling Your SoundPoint IP 550 Phone Connecting Network and Power Source Connecting the Handset and Optional Headset Attaching the Base OptionalTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 550 Phone Hookswitch Getting Started with Your SoundPoint IP 550 Phone Using the Navigation Keys Customizing Your SoundPoint IP 550 Phone Configuring Basic Settings Time and DateSelect Settings Basic Contrast Display ContrastBacklight Intensity Select Settings Basic Backlight Intensity Select Backlight On IntensitySelect Settings Basic Preferences Headset Memory Headset Memory ModeRing Type Select Settings Basic Preferences Language Select Settings Basic Ring TypeLanguage Support Adjusting the Volume Muting the MicrophoneManaging Call Lists Adding Contacts Managing ContactsSelect Contact Directory Customizing Your SoundPoint IP 550 Phone Editing Contacts Deleting Contacts Placing a Call to a Contact Searching For a ContactManaging Incoming Calls Distinguishing CallsRejecting Calls Diverting CallsSystem Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines User Guide SoundPoint IP Using the Basic Features of Your SoundPoint IP 550 Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Key will stop the ringing for that call To answer an incoming call on a shared line Ending a Call Redialing a NumberPutting a Call on Hold Setting Up a Conference Call the first partyTo split a conference call Transferring a Call To transfer a call onDuring a call, press or the Trnsfer soft key Administrator Forwarding CallsPress and select Features Forward Enabling Do Not Disturb Assigning Speed Dial Keys Change the Speed Dial Index Using Voice Mail More voice messages are waiting at the message centerUser Guide SoundPoint IP Using the Advanced Features of Your SoundPoint IP 550 Phone Using Multiple Call AppearancesUser Guide SoundPoint IP Using Text Messaging Select Features Messages Instant Messages Using Buddy Lists PresenceManaging Buddies Press , then select Features Presence Buddy Status Integrating With Microsoft Live Communications ServerSelect Features Presence Buddy Status Privacy List Restarting Your PhonePress , then select Settings Advanced Restart Phone User Guide SoundPoint IP Troubleshooting Your SoundPoint IP 550 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Displays AudioRegulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP Regulatory Notices Index User Guide SoundPoint IP Index User Guide SoundPoint IP Index