Polycom IP 4000 SIP manual Shared Lines, Voice Mail, Distinctive Ringing / Call Treatment

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Shared Lines

The phone supports shared lines*. A shared line is indicated by a different line icon which is half black and half grey. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both.

The shared line icon changes to a moving icon when the line is in use remotely.

Calls on shared lines can be transferred, put on hold, or can be used to originate a conference.

*Shared lines are an optional feature con- figured on the server and may not be sup- ported on your particular system. Contact your system administrator to find out.

Voice Mail

Voice mail may be indicated by visual notification on the display and the three LEDs flashing red.

To listen to voice messages:

1.Press and select Features and Messages*,†.

2.Display indicates number of messages and their importance. Press Connect to initiate Voice Mail retrieval from the Message Center,

A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center.

OR

Press Clear to turn off the flashing LEDs without listening to mes- sages.

3.Follow voice prompts to listen to messages.

*Voice Mail is an optional feature config- ured on the server and may not be sup- ported on your particular system. Contact your system administrator to find out.

Screen options may vary with server- based application.

Voice Mail can be accessed with a single key press. Contact your system administrator to configure this option.

Distinctive Ringing / Call Treatment

Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identification of a contact by a specific ring tone.

To set a distinctive ring for a local contact:

This feature is local to the phone, and may be over- ridden by server settings. Contact your system administrator for more details.

1.Press , select Features and Contact Directory.

2.Using the arrow keys, scroll through the directory to choose a contact.

3.Press Edit and scroll down using the Next soft key to Ring Type.

4.Enter a number corresponding to one of the ring types available

(press then the Delete soft key to remove an existing value).

5.Press the Save soft key or to abandon the change.

Incoming calls from this contact will now

have the distinctive ringing pattern ap- plied. See Ring Type in this guide for

further details.

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Contents 4000 User GuideContents Part 15 Rules Optional Console Cable Parts ListIntroduction Polycom SoundStation IP 4000 SIPNetwork cable Installing SoundStation IP 4000 SIPConnecting Network and Power Source AC Power Option Power cable Power adapterFeatures LED IndicatorsKeys Using SoundStation IP 4000 SIP Placing a CallAnswering a Call General Key Use Call Hold and ResumeMultiple Calls on Hold Microphone MuteTransferring a Call Call TimerLocal Conferencing Splitting a ConferenceCall Forwarding Volume AdjustmentEnding a Call RedialSee also Distinctive Ringing / Call Treatment Time and DateDisplay Contrast Ring Type Edit Call Lists Contact Directory To add or edit a contactAdd Contacts From Corporate Directory To search for a particular contactTo remove a Speed Dial entry Speed DialMultiple Call Appearances To assign John to a Speed Dial entryTo listen to voice messages Shared LinesVoice Mail Distinctive Ringing / Call TreatmentText Messaging Optional FeaturesPhone Reboot Multilingual Support LocalizationTo send a text message Presence / Status / Buddy ListsTo add a contact in the buddy list To view and change Presence settingsNo Ringing TroubleshootingNo Display, Incorrect Display or Bad Contrast No Dial-ToneDisplay shows Network Link is Down Safety and ComplianceNo Response from Feature Key Presses Class B Digital Device or PeripheralIndustry Canada IC Installation InstructionsModifications Plugs Acts as Disconnect DevicePolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Governing Law Service AgreementsLimitations of Liability DisclaimerCopyright Notice Polycom, Inc Willow Road Pleasanton, CA 94588-2708 USA