Polycom IP 4000 SIP manual Call Hold and Resume, Multiple Calls on Hold, Microphone Mute

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Call Hold and Resume

During a call, press the Hold soft key. The call will be placed on hold and this will be indicated on the display. The three LEDs will blink red to indicate that a call is on hold. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than one call is on hold, an indication will appear on the display, for example “2/3” shows that this is the second call out of three calls.

Microphone Mute

During a call, press . The three LEDs on the phone glow red to indicate that the other party (parties) cannot hear you.

If you are using external microphones,

press the key on the phone or the microphones.

You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

General Key Use

To navigate through menus and to enter data, these are useful tips:

1.Use or the Next and Prev soft keys to scroll through lists. In some

 

lists the

and

keys can

 

be used as “Page Up” and “Page

 

Down”.

 

 

2.

Many soft keys can only be ac-

 

cessed by pressing the More soft key.

3.

Press

to exit from any menu.

4. To enter text using the dial pad,

press the number keys one or more times. For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. When in text entry mode the display title will show whether keys will gener- ate numbers (1), upper-case (A) or lower-case (a) characters and the 1/A/a soft key can change this.

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Contents User Guide 4000Contents Part 15 Rules Parts List IntroductionPolycom SoundStation IP 4000 SIP Optional Console CableInstalling SoundStation IP 4000 SIP Connecting Network and Power SourceAC Power Option Power cable Power adapter Network cableKeys FeaturesLED Indicators Answering a Call Using SoundStation IP 4000 SIPPlacing a Call Call Hold and Resume Multiple Calls on HoldMicrophone Mute General Key UseCall Timer Local ConferencingSplitting a Conference Transferring a CallVolume Adjustment Ending a CallRedial Call ForwardingTime and Date Display ContrastRing Type See also Distinctive Ringing / Call TreatmentCall Lists Contact DirectoryTo add or edit a contact EditTo search for a particular contact Add Contacts From Corporate DirectorySpeed Dial Multiple Call AppearancesTo assign John to a Speed Dial entry To remove a Speed Dial entryShared Lines Voice MailDistinctive Ringing / Call Treatment To listen to voice messagesOptional Features Phone RebootMultilingual Support Localization Text MessagingPresence / Status / Buddy Lists To send a text messageTo view and change Presence settings To add a contact in the buddy listTroubleshooting No Display, Incorrect Display or Bad ContrastNo Dial-Tone No RingingSafety and Compliance No Response from Feature Key PressesClass B Digital Device or Peripheral Display shows Network Link is DownInstallation Instructions ModificationsPlugs Acts as Disconnect Device Industry Canada ICExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Service Agreements Limitations of LiabilityDisclaimer Governing LawCopyright Notice Polycom, Inc Willow Road Pleasanton, CA 94588-2708 USA