Multiple Call Appearances
Each line configured on the telephone can have two call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. The second diagram shows an incoming call from James Green. Soft key labels are updated on the display to enable the user to:
1.Answer this incoming call, the first call is automatically placed on Hold.
2.Reject the second incoming call.
3.Forwrd the incoming call to another extension.
Answering the incoming call places the original on Hold and refreshes the soft key labels as indicated (last illustration).
A user can also place another outbound call on the same first line. Press Hold during the first call and press NewCall to obtain dial tone for a second call.
Shared Lines
The telephone supports shared lines*. If two telephones share a line, an incoming call to that number will cause both tele- phones to ring. The call can be answered on either telephone but not both.
The shared line icon changes to a moving icon when the line is in use remotely.
Calls on shared lines can be transferred, put on hold, or added to a conference.
*Shared lines are an optional feature configured on the server and may not be supported on your particular sys- tem. Contact your System Administrator to find out.
14