Polycom IP 300 SIP manual Voicemail and Voice and Text Messaging, To read text messages

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Voicemail and Voice and Text Messaging

Users can send and receive both Voice* and Text messages on the telephone. Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the telephone and option- ally a visual notification on the display.

Individual line indicators reflect voice or text messages left on that line (useful if multiple lines are in use).

A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center.

SIP Instant (Text) Messaging is supported in real-time. Users can send and receive text messages using their telephones.

To read text messages:

1. Press

Menu

and select Instant

Messages

 

OR

Press the InstMsg soft key to read a message just received.

2.(Optional) If multiple lines are in use, select from which line messages are to be retrieved.

3.Messages appear first to last in sent order.

4.Press the Next or Prev soft keys to cycle through messages in order.

To send a text message:

1. Press

Menu

and select Instant

Messages.

 

2.(Optional) If multiple lines are in use, first select from which line to send the message.

3.Press the New soft key.

4.Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and upper/ lower case alphanumeric modes.

5.Press the Select soft key to choose from various pre-scripted short mes- sages.

OR

Press Edit to compose a custom message. Use dial pad keys to cycle through the character set. Use keys 1, *, 0, and # to select special characters.

6.Press Send when finished.

To listen to voice messages:

1. Press Menu and select Mes- sages.

2.Select Message Center*,†.

3.(Optional) If multiple lines are in use, select from which line mes- sages are to be retrieved.

4.Display indicates number of messages and their importance. Press Connect to initiate Voice Mail retrieval from the Message Center,

OR

Press Clear to turn off the flashing LED without listening to mes- sages.

5.Follow voice prompts to listen to messages.

*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your System Administrator to find out.

Screen options may vary with server- based application. Voice Mail can be accessed with a single key press. Contact your System Administrator to configure this option.

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Contents User Guide SoundPoint IP 300 SIP Contents Troubleshooting Safety and Compliance Service Agreements Limitations of LiabilityLimitation Liability Parts List IntroductionAC Power Option Installing SoundPoint IP 300 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300 SIPUsing the Handset Using the HeadsetAnswering a Call Call HoldMicrophone Mute General Key Use Local ConferencingTransferring a Call Ending a Call Call TimerVolume Adjustment RedialHeadset Memory Mode Do Not DisturbTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List To add or edit a contactSpeed Dial Multiple LinesEdit Multiple Call Appearances Shared LinesVoicemail and Voice and Text Messaging To read text messagesDistinctive Ringing / Call Treatment Presence / Status / Buddy ListsPhone Reboot Instant MessagingSee Voicemail and Voice and Text Messaging No Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Response from Feature Key Presses No Audio on HeadsetDisplay shows Network Link is Down Safety and Compliance Polycom Limited Warranty and Limitation Liability Industry Canada ICCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityDisclaimer Governing LawCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA