Polycom 4020 manual Information, Error tree

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12. Information

12.1 Error tree

Problem	Check
The telephone freezes	Remove and replace the battery pack. Press	to turn on the telephone

The telephone does not ring	Check whether the ringer is SILENT or RINGER VOL. is OFF

The telephone cannot find a system ID at	Check whether the system is set to allow subscriptions
“SUBSCRIPTION CREATE”
The telephone cannot subscribe even if	Check if Access Code is necessary
system ID has been found

Not possible to turn on the telephone	Check if battery is connected. If yes, charge the battery

The telephone turn off when recieving a call	Charge the battery. If still a problem change the battery as it might
and going off-hook	be defective

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Contents Polycom Kirk 4020/4040 User Guide Congratulations on your new Kirk handset Contents LED ConstructionBattery installation Side Menu Key FunctionsINT Turning the handset ON/OFF Making a call Pre-dialTelephone book Redial Receiving calls Speed dialMicrophone mute During conversation Volume regulationMenu Menu structureUsing the alphanumeric keyboard Key functions Profile set-up Profile set-up fig Profile functions 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1111 Side Menu subscription and login Create subscription Login Auto login 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1111 Side Change startup text Remove subscriptionBattery capacity Redial Redial and Clip stack Menu fig 75602850 BookBill Jensen External services MSF Functions Mail/Text Messages Reply a mail Read a mailForward a mail Delete all mailDelete a mail Lock/unlock a mailWrite a mail Mail Menu fig Speed dial Date and Time Function Language Profile SET UPAdvanced settings 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1111 Side Advanced settings fig Shortcuts Information Error treeWarranty Error informationSize and weight Technical information ApprovalsCapacity International Regulatory and Product Information 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side Relevantnimi določili direktive 1999/5/ES Important Safety Instructions Exposure to sunlight, heat and moisture Intrinsic safetyBattery Precautions 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side Limited Warranty 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side 1408 8700-ed91408 8700-ed9.qxd 03-10-2008 1112 Side Denmark Polycom