Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the highest quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labour and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase. This international Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
The Philips guarantee may not apply if:
•the documents have been altered in any way or made illegible;
•the model or production number on the product has been altered, deleted, removed or made illegible;
•repairs or product modifications and alterations have been executed by unauthor- ised service organisations or persons;
•damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.
Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country.
In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer.
In case your Philips product is not working correctly or is defective, please contact:
Philips Consumer Communications
PO BOX 1056
Kingston and Surbirton
Surrey
KT2 6YN
Phone: 0870 900 90 70 (50p/minute)