Philips TD6626/BE manual Aintenance and troubleshooting, Base station problems

Page 53

M aintenance and troubleshooting

Base station problems

The table below lists the possible problems you may encounter with when using the base station.

Zenia 200 Voice base station

PROBLEM

CAUSE

SOLUTION

 

 

 

Green light is

The base station is not

Check the connections.

off.

connected properly, or a

 

 

power failure has

 

 

occurred.

 

 

 

 

No dial tone.

The base station is not

Check the connections.

 

properly connected to

 

 

the telephone socket.

 

 

 

 

The handset does

The handset you are

Wait for the handset to be

not answer when

calling is already on

available again and retry.

you try to make

external call, or it is out

 

an internal call.

of range of the base

 

 

station.

 

 

 

 

 

You do not speak loud

Record another personal outgoing

 

enough.

message and speak louder.

The answer

 

 

You are not close

Record another personal outgoing

phone does not

record your

enough to the

message and speak closer to the

personal

microphone of the base

microphone.

outgoing

station (or handset).

 

message.

 

 

Memory is full (an error

Delete messages to free sufficient

 

 

beep is heard).

memory.

 

 

 

An error beep is

The answer phone is

Wait until the answer phone is

heard from the

already operating (play

available and try again.

base station

or record).

 

when you try to

 

 

access the

 

 

answerphone.

 

 

 

 

 

 

The answer phone has

Switch the answer phone on (see

The answer

not been switched on.

“4.1 Selecting the answer mode”,

 

page 42).

phone does not

 

 

 

record incoming

Message recording is not

Switch answer and record mode

calls.

switched on (answer and

on (see “4.1 Selecting the answer

 

 

record mode).

mode”, page 42).

 

 

 

50

Maintenance and troubleshooting

Image 53
Contents TD6626/BE Zenia 200 Voice Guarantee Main Access Menu Contents Using the Intercom Contents3 Index Zenia 200 Voice base station Handset overview Handset on charging unit Security Power connectionSecurity information Telephone connectionInstalling the charging unit on a level surface InstallationInstalling the base station Choosing the location of the charging unit and base stationTest Installing or replacing batteries Power supplyCharging and discharging batteries Standby mode is the starting point for all other operations Using the telephoneOperating in standby mode To hang up, press the key again Making a call from the handsetPress the key Answering a call from the handset Dial the number using keys to on the keypadMaking a call from the Zenia 200 Voice base station Purpose Redial listViewing the redial list Validate by pressing the keyDeleting an entry From standby mode, go to the redial list Storing an entryPress the key to confirm the new name Press the key to select phonebook selectionAnswering a call from the base station Adjusting handset or base station volume during a callSwitching on loudspeakers from the handset Putting an incoming call on hold Identifying the caller Call logCall log function Viewing the list of unanswered callsFrom standby mode, go to the call log Deleting an entry from the call logPress the key to confirm phonebook selection Storing an entry from the call logPrivate and shared phonebooks Select the phonebook using the scroll keys orStoring your callers telephone numbers Press the key to confirm the phonebook selectionDeleting an entry from a phonebook Viewing a phonebook entryMaking a call Recording voice dial Voice dialModifying a phonebook entry From standby mode, press the key for 2 seconds Making a call via voice dialListening to a voice dial From standby mode go to the shared phonebookDeleting a voice dial Press the key to listen to the voice dialMaking an internal call intercom Using the intercomFrom the handset From the base stationConfirm the selection by pressing the key Transferring an external call to another handsetPress the key to transfer the call Answering an internal call Selecting the room monitor Babysit modeStarting a conference call Press the or keys to answer this callSwitching the answer phone on or off Using the answer phoneUsing the answer phone from the handset To answer the call that is being screened, press the key Screening and intercepting incoming callsListening to messages received Press the key to switch the answer phone on Using the answer phone from the base stationIf you want to switch the answer phone off, press the key Deleting a message receivedRecording a personal outgoing message Deleting a messageDeleting all messages Recording a memo local message Remote control of the answer phoneChecking messages remotely Settings System configurationOverview of the configuration menu Press the key to confirm the selection Using keypad shortcutsPress the key to confirm this setting Loudspeaker volume Handset sound settingsEarpiece volume Ringer volume Headset volumeSwitching key tones on/off Ringer typeSwitching the screen back light on Handset settingsSelecting a language Display contrastUnplug the base station power cable and plug it back Selecting the Babysit modeLocking and unlocking the keypad Selecting the base stationAdjusting the ringer volume base station Base settingsSetting date and time Selecting the ringer type base stationSelecting the answer mode Answer phone settingsRecording a personal ringer You interrupt the recording procedure by pressing the keyModifying the number of rings before answer Switching remote control onActivating/deactivating voice prompts Record qualitySelecting the dial mode Line settingsSelecting the network type Selecting the operator typeSetting up prefix Switching music on hold on/offSelecting flash time Displaying/deleting total time for your callsSetting forbidden prefixes Setting call barringSecurity Activating/ deactivating Pin code protectionRenaming a handset List of all handsets registered to the base station RC codeChanging the Pin code List of network services Zenia 200 Voice base station Aintenance and troubleshootingBase station problems Problems with the handset Maintenance Base station indicators Handset indicatorsCharacter table Green light54Index IndexIndex55 56Index Remote control Remote control