4 TROUBLESHOOTING
If you forget your password....
Press the Reset button for 5 seconds or more (with the router on) to restore factory settings. The default username is “admin” and the password is “1234.”
If problems arise with the cable modem connection....
Confirm that the cable modem is working properly and the signal is stable. Normally, there will be LEDs on the modem that indicate its operational status. If any LED indicates improper operation, contact your ISP.
Check the LEDs on the front panel of the router. When the cable connections are good, the PWR LED should be on and the WAN LED should be blinking. If you use your computer, the corresponding LAN port LED should also be blinking. If not, confirm that the cables are good. If they check out okay,
Open Internet Explorer (or another Web browser) and enter “192.168.2.1” in the address bar, then press <Enter>. Enter “admin” in the User Name field and “1234” in the Password field, then click “OK.” Click “LAN” in the top menu, select “DHCP Server,” then click “OK” and close the browser window.
TROUBLESHOOTING 51
