Clarity E814 TROUBLESHOOTINg, Caller cannot leave a message, No dialing tone, Call does not work

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TROUBLESHOOTINg

If you have difficulty with your corded base,

please try the following suggestions.

The unit does not record new messages

•Check that the power cord is plugged-in to a working electrical outlet.

•Ensure that the answering machine is powered-on.

The caller cannot leave a message

•The answering machine is turned off. Check power switch.

•Message memory is full. Erase unnecessary messages.

I cannot operate the answering machine remotely.

•You are entering the wrong remote access code. Reset to default settings.

•You are pressing the dial keys too quickly.

•The answering machine is turned off.

•You are using a pulse telephone.

While recording an outgoing message or listening to messages, the unit rings and recording stops

•A call is being received. Answer the incoming call and try again to record your outgoing message later.

No dialing tone

•The phone cord of the answering machine is not plugged in. Check that the telephone line cord has been plugged into the back of the unit and the phone wall jack.

•The power cord is not plugged in correctly to an electrical outlet.

•The line is busy, as another handset (Optional purchase) is used.

•Wrong phone cord. Use the original phone cord supplied with the unit.

The call does not work

•Service not activated, or wrong operator, or wrong setting. Check your Subscription with network or change the dial mode.

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Contents User Guide Page Important safety instructions Ensured when using this phoneImportant safety instructions Important safety instructions Packaging contents/location Connecting your E814 Connecting the Answering Machine base stationGetting to know your E814 Answering machine Base StationRinger Indication LCD DIsPLAY Memory KeysCLEAr/MUTE DiGIT Keypad 0-9, *, #REPEAT/Redial/Pause /rd/p UP keyForward/INTercom /int Down keyVolume down VOL Volume up VOL +Answer ON/OFF BoostLCD Display Icons Description Main Menu Ringers Set Date/Time Settings Sub menu Menu StructureText and Digit Entry Table Writing TipsUsing your E814 Make an External CallAdjust Earpiece and Hands free Volume Answer a CallEnd a Call During a callEmergency Call without main power Store a number into a memory keyDial the number in a memory key RedialUsing the corded base Store a redial number into the directoryDelete a redial number Make an Internal CallPrivate phonebook directory IdleAdd a New Directory Entry OK/MENU to enter the Directory menuEdit a Directory Entry View a Directory EntryDelete a Directory Entry Assign Speed DialsPress UP/DOWn to review the list of entries Caller DIsPLAY NETworK DEPENDENtView the CID Delete All Entries in the CID Store a CID Number into the DirectoryDelete an Entry in the CID Phone SETtinGS Ringer SetupChange Ringer Volume and Tone Set Date and TimeSet the Home Area Code Set the Dial ModeSet the Key Tone Clear the voicemail icon on your screen On the cordless handset Optional purchaseOn the base Using the direct key Switch off the answering machineUsing the menu Answering SYstemOGM Settings Answering Machine MessagesRecord your Outgoing Message Announcement Record/play/delete personalized announcementIncoming Call Messages ICM RemarksRecord a memo on the Answering Machine Answering Machine SETtinGS Set the Answer DelaySet the Recording Time of Incoming Message Set the Outgoing Message LanguageTurn On of Off the Message Alert Tone Change remote access codeTurn On or Off the Call Screening TROUBLESHOOTINg Caller cannot leave a messageCannot operate the answering machine remotely No dialing toneMy caller ID isn’t working Hear other calls while using my telephoneMy telephone does not receive caller ID when on a call Amplified dB Level 40dB Technical specificationsPower Requirements D703HSTM / D704HSTM Battery safety instructions Cordless handset installation Connecting the charging base stationInstall rechargeable batteries Insert handset on base to charge batteriesGetting to know your cordless handset 16 2While entering names or numbers in the directory Press to ALPHANUMERIc KEYPAD, * STAR, # Pound MicroPHONE TaLK on / FlashMenU / Select Speaker on/offHeadset Jack EARPIECe VoLUME UP / DIrectory / SCroLL UPVoLUME DOwn / DIrectory / SCroLL DOwn Audio boost feature is on Microphone is muted Menu STrUCTURE Writing Tips Keystroke tableUsing your cordless handset Audio Tone SettingsTo turn on this feature To turn off this featureMake a Call Call from the CID Call from the Redial ListTemporary Tone Dialing Chain dialingTo access a number in the directory while on a call To access a number in the CID history while on a callTo access the redial list while on a call To Review the redial list entryTo Store a Redial Number into the Directory To Delete a Redial NumberTo start the paging tone To stop the paging toneDuring an external call Is callingTransfer an External Call from Handset to Handset Make a 3-way Conference CallAdd a New Directory Entry Copy a number from redial listView a Directory Entry Search a Directory Entry by NameIf you press 5 JKL once, J and then Jennifer displays Add a Speed Dial Number Shows Directory emptyDial the Speed Dial Number Delete the Speed Dial NumberXX missed calls Missed new calls indicatorCaller id Display network dependent Reasons for missing caller ID information View the CID EntriesHandset Settings LCD Language SettingsDelete the Entire List of the CID Press MENU/SELECT to confirm. It displays Delete all calls?To manually turn off the new voicemail indicator Voicemail waiting visual message waiting indicatorClear voicemail indication Set the Date and TimeSet the Ringer Volume CID time synchronizationSet the Ringer Tone Set Key ToneCannot get a dial tone No displayMy cordless handset doesn’t work at all Cannot dial out My cordless handset isn’t performing normallyExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a callMy caller ID isn’t working Weight 2.75 oz Power Requirements Handset Charger base Optional purchased separately