Clarity E814 manual My caller ID isn’t working

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troubleshooting

(Cordless Handset Purchased Separately)

You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing.

The layout of your home or office might be limiting the operating range. Try moving the answering machine and cordless unit to another location.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service pro- vider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove then replace the battery. Place the cordless handset in the charging base. Wait for the cordless handset to reestablish its connection with the answering machine. Allow up to one minute for this to take place.

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

My caller ID isn’t working

Caller ID is a subscription service. You must subscribe to this service from your tele- phone service provider for this feature to work on your telephone.

Your caller must be calling from an area that supports caller ID.

Both your and your caller’s telephone service providers must use caller ID com- patible equipment.

If you subscribe to high-speed Internet service (DSL– Digital Subscriber Line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

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Contents User Guide Page Important safety instructions Ensured when using this phoneImportant safety instructions Important safety instructions Packaging contents/location Connecting your E814 Connecting the Answering Machine base stationGetting to know your E814 Answering machine Base StationCLEAr/MUTE Ringer IndicationLCD DIsPLAY Memory Keys DiGIT Keypad 0-9, *, #Forward/INTercom /int REPEAT/Redial/Pause /rd/pUP key Down keyAnswer ON/OFF Volume down VOLVolume up VOL + BoostLCD Display Icons Description Main Menu Ringers Set Date/Time Settings Sub menu Menu StructureText and Digit Entry Table Writing TipsUsing your E814 Make an External CallEnd a Call Adjust Earpiece and Hands free VolumeAnswer a Call During a callDial the number in a memory key Emergency Call without main powerStore a number into a memory key RedialDelete a redial number Using the corded baseStore a redial number into the directory Make an Internal CallAdd a New Directory Entry Private phonebook directoryIdle OK/MENU to enter the Directory menuEdit a Directory Entry View a Directory EntryDelete a Directory Entry Assign Speed DialsPress UP/DOWn to review the list of entries Caller DIsPLAY NETworK DEPENDENtView the CID Delete All Entries in the CID Store a CID Number into the DirectoryDelete an Entry in the CID Change Ringer Volume and Tone Phone SETtinGSRinger Setup Set Date and TimeSet the Home Area Code Set the Dial ModeSet the Key Tone Clear the voicemail icon on your screen On the cordless handset Optional purchaseOn the base Using the menu Using the direct keySwitch off the answering machine Answering SYstemRecord your Outgoing Message Announcement OGM SettingsAnswering Machine Messages Record/play/delete personalized announcementIncoming Call Messages ICM RemarksRecord a memo on the Answering Machine Set the Recording Time of Incoming Message Answering Machine SETtinGSSet the Answer Delay Set the Outgoing Message LanguageTurn On of Off the Message Alert Tone Change remote access codeTurn On or Off the Call Screening Cannot operate the answering machine remotely TROUBLESHOOTINgCaller cannot leave a message No dialing toneMy caller ID isn’t working Hear other calls while using my telephoneMy telephone does not receive caller ID when on a call Amplified dB Level 40dB Technical specificationsPower Requirements D703HSTM / D704HSTM Battery safety instructions Install rechargeable batteries Cordless handset installationConnecting the charging base station Insert handset on base to charge batteriesGetting to know your cordless handset 16 2While entering names or numbers in the directory Press to MenU / Select ALPHANUMERIc KEYPAD, * STAR, # PoundMicroPHONE TaLK on / Flash Speaker on/offHeadset Jack EARPIECe VoLUME UP / DIrectory / SCroLL UPVoLUME DOwn / DIrectory / SCroLL DOwn Audio boost feature is on Microphone is muted Menu STrUCTURE Writing Tips Keystroke tableTo turn on this feature Using your cordless handsetAudio Tone Settings To turn off this featureMake a Call Temporary Tone Dialing Call from the CIDCall from the Redial List Chain dialingTo access the redial list while on a call To access a number in the directory while on a callTo access a number in the CID history while on a call To Review the redial list entryTo start the paging tone To Store a Redial Number into the DirectoryTo Delete a Redial Number To stop the paging toneTransfer an External Call from Handset to Handset During an external callIs calling Make a 3-way Conference CallView a Directory Entry Add a New Directory EntryCopy a number from redial list Search a Directory Entry by NameIf you press 5 JKL once, J and then Jennifer displays Dial the Speed Dial Number Add a Speed Dial NumberShows Directory empty Delete the Speed Dial NumberXX missed calls Missed new calls indicatorCaller id Display network dependent Reasons for missing caller ID information View the CID EntriesDelete the Entire List of the CID Handset SettingsLCD Language Settings Press MENU/SELECT to confirm. It displays Delete all calls?Clear voicemail indication To manually turn off the new voicemail indicatorVoicemail waiting visual message waiting indicator Set the Date and TimeSet the Ringer Tone Set the Ringer VolumeCID time synchronization Set Key ToneCannot get a dial tone No displayMy cordless handset doesn’t work at all Cannot dial out My cordless handset isn’t performing normallyExperience poor sound quality when using the speakerphone My cordless handset does not ring when I receive a callMy caller ID isn’t working Weight 2.75 oz Power Requirements Handset Charger base Optional purchased separately