troubleshooting
(Cordless Handset Purchased Separately)
If you have difficulty with your cordless handset,
please try the following suggestions.
“SEArCHING” is displayed
• Answering machine is out of range. Reduce the range.
No display
• Recharge battery
My cordless handset doesn’t work at all
•Make sure the power cord to the cordless handset charger base unit is securely plugged into a working electrical outlet.
•Make sure the telephone line cord is securely and firmly plugged into the answering machine and the telephone wall jack.
•Make sure the power cord to the answering machine is securely plugged into a working electrical outlet.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the charger base when not in use.
•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows “Low Battery”.
•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
•You may need to purchase a new battery. Use only the rechargeable battery supplied with the unit, or contact the customer service helpline found in this User Guide to purchase the correct replacement batteries.
I cannot get a dial tone
•First try all the suggestions previously listed.
•Move the cordless handset closer to the answering machine. You may have moved out of range.
•If the previous suggestions don’t work, disconnect the answering machine from the telephone wall jack and connect to a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
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