Panasonic KX-TG2257PW, KX-TG2257S Troubleshooting, Digits long, the number will not be

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Troubleshooting

ProblemRemedy

The unit does not display the caller’s name and/or phone number.

You need to subscribe to a Caller ID service.

Other telephone equipment may be interfering with your phone. Disconnect it and try again.

Other electrical appliances connected to the same outlet may be interfering with the Caller ID information.

Telephone line noise may be affecting the Caller ID information.

The handset display exits

Do not pause for over 60 seconds while

the Caller List.

searching.

 

 

When a second call is

The line mode selection is incorrect. See

received during a

page 17.

conversation, the unit does

The caller requested not to send his/her

not display the new caller’s

information. See page 37.

name and/or phone number.

 

 

 

You cannot page the

The handset is too far from the base unit.

handset.

The handset is engaged in an outside

 

call, viewing the Caller List/directory list

 

or listening to messages. Wait until the

 

IN USE/CHARGE indicator light goes

 

out.

 

 

You cannot redial by

If the last number dialed was more than

pressing (REDIAL/PAUSE).

32 digits long, the number will not be

redialed correctly.

The button has a double function as either redial or pause. It will redial the last number dialed if pressed at the outset of a call (p. 31, 35). If another number has been dialed first, it will operate as a pause button (p. 58).

You pressed (CALLER!IQ) in the talk or speakerphone mode.

To return to a normal phone conversation, press

(HOLD/INTERCOM/CLEAR).

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Contents Charge the battery for about 15 hours before initial use KX-TG2257SAttach your purchase receipt here Energy Star TrademarksOne Handset Cover Wall Mounting Belt Clip p Adaptor p OneBase Unit Location/Noise Battery ChargeFor Best Performance Contents Transferring a Call Using the Intercom Answering SystemLocation of Controls Base unitMessage Playback Handset How to use the Navigator keyLocation of Controls Displays Handset displayDisplays No link to base Place on cradle and try againAnn Waiting Please lift up and try again Not availablePreparation Base unit display Settings ConnectionsInstalling the Battery in the Handset SettingsBattery strength Battery informationDisplay prompt Battery strength RechargeDialing Mode GF H=SaveLine Mode Programmable Functions During programmingAuto Talk Feature Ringer Volume Programmable FunctionsWith the handset With the base unitRinger volume HRinger pattern Program Ringer PatternScroll to Ringer pattern by pressing Select the desired ringer pattern byLCD Contrast Scroll to Program by pressing Ö or ÑScroll to LCD contrast by pressing Ö Select the desired contrast by pressing ÖPreparing the Answering System Greeting MessageTo record a greeting message Greeting message sampleFlash Memory Message Backup Preparing the Answering SystemTo check the recorded greeting message To erase the recorded greeting messageWhen finished setting, press á Save key Programming Summary for Answering SystemDay and Time Repeat steps 1 to 5 on For Caller ID service users pTo check the day/time Caller’s Recording Time Scroll to Program by pressing Ö or Ñ Press áRinger pattern HProgram Htad program Set flash time Select the recording time by pressing Ö or ÑNumber of Rings Toll saverNumber of rings GF H=Save Number of ringsMaking Calls HandsetHands-free Digital Duplex Speakerphone If noise interferes with the conversationTo redial the last number dialed on the handset To redial using the redial list Memory Redial Making CallsTo dial after confirming the entered number To put a call on holdWhile using Lighted handset keypadBacklit LCD display To increase, press Ñ To decrease, press ÖVolume Base Unit Digital Duplex SpeakerphoneTo redial the last number dialed on the base unit To adjust the speaker volume 8 levels while talkingTo increase, press Volume To decrease, press Volume Auto Talk Answering CallsBase Unit Caller ID Service How caller information is displayed when a call is receivedUsing the Caller List Viewing the Caller ListEx. When you search from the most recent call To return to the previous callerTo exit the Caller List Display meaningUsing the Caller List Calling Back from the Caller ListCaller ID Number Auto Edit Feature p Editing the Caller’s Phone NumberScroll to the desired caller by pressing Or Ñ, and press áScroll to Program by pressing Ö or Ñ and press á Caller ID Number Auto Edit FeatureTalk switching HCallerID edit LCD contrast Storing Caller List Information in the Directory HEdit Save directoryScroll to Save directory by pressing Ö or Ñ, and press á Edit HSave directoryErasing Caller List Information To erase a specific caller from the Caller ListTo erase all entries in the Caller List Select All clear by pressing Ö or ÑSpeed Dialer Storing Phone NumbersTo erase a stored number Make sure the unit is not being usedDialing a Stored Number Speed DialerDirectory Storing Names and NumbersDirectory Enter a name, up to 15 characters withDialing buttons, Ü or á Press Ö Next keyNumber of times key is pressed Keys Entering Names and SymbolsIf you make a mistake while entering a name For example, to enter Tom Jones Finding Stored Items To search for a name by initialKeys Index DialingIndex table Editing Helen Clear? =No H=Yes ErasingPress Ü or á to enter the directory list Press Ö or Ñ Paging the handset from the base unit Handset locator IntercomPaging the base unit from the handset Transferring a Call Using the Intercom IntercomFrom the handset to the base unit From the base unit to the handsetSpecial Features Automatic Security Code SettingFor Rotary or Pulse Service Users Temporary Tone DialingFor Call Waiting Service Users How to Use the Pause ButtonSpecial Features Call Waiting Caller ID FeatureFlash Button Selecting the flash timeScroll to Set flash time by pressing Select the desired time by pressing Ö or ÑSetting the Unit to Answer Calls Automatic Answering OperationMonitoring incoming calls Press ANSWER!ON to turn on the answering systemWhen you have new messages When you have no messagesListening to Messages Slow Talk Message PlaybackListening to Messages During playbackWhen you have no new messages From the HandsetErasing Messages Erasing a specific messageErasing all messages Within 5 seconds, press EraseRecording a Memo Message Remote Operation from a Touch Tone Phone Summary of remote operationNumber Remote CodeTo check the remote code Shaded boxes are voice prompts Voice MenuRemote Operation from a Touch Tone Phone All Message Playback New Message PlaybackRecording a Memo Message Erasing All MessagesDirect commands Direct Remote OperationTurning on the answering system Skipping the greeting messageTo listen to the announcements and messages from Remote Operation with the HandsetVoice menu Command within 15 seconds, or Voice menu will start pAnswer off is heard and the answering System is turned offWall Mounting Tuck the telephone line cord insideWall mounting adaptor, then Push it in the direction of the arrowMount the unit, then slide down To charge the handset batteryConnect the telephone line cord Connecting an optional headset to the handset To switch to the speakerphone while using the headsetBelt Clip Optional Headset Battery Replacement Adding Another Phone Troubleshooting Cordless Telephone ProblemRemedyTroubleshooting Digits long, the number will not beProblem Remedy Answering System ProblemRemedyGeneral ProblemRemedy After hanging upOnly OpenLCR Service for Caller IQ Feature Setting Caller IQ to OFF and on To set Caller IQ to OFF When Caller IQ is onTo set Caller IQ from OFF to on Press #OpenLCR Service for Caller IQ Feature Downloading the Telephone Directory DataTo edit the directory data To download the directory data from openLCRTo view information To update informationInformation Download Important Safety Instructions For assistance, please call 1-800-211-PANA7262 FCC and Other Information Ringer Equivalence No. RENUseful Information FCC and Other Information Index PauseFor product service When you ship the productFor your future reference Serial No Date of purchase