Panasonic KX-TG6502 General, Line SELECT, then press Message, Pressing MESSAGE. Press Message

Page 98

Troubleshooting

Problem

Cause & Remedy

An incoming message recorded

Select the line for that message by pressing

for a line is not played after

[LINE SELECT], then press [MESSAGE]

pressing [MESSAGE].

(p. 73).

Memo messages are not

You may have pressed [LINE SELECT] before

played after pressing

pressing [MESSAGE]. Press [MESSAGE]

[MESSAGE].

again without pressing [LINE SELECT] (p. 73).

General

Problem

Cause & Remedy

The handset/base unit does not work.

Check the settings (p. 12–17).

Check whether the dialing mode setting is correct (p. 21).

Fully charge the battery (p. 16).

Clean the charge contacts and charge again (p. 17).

Check battery installation (p. 16).

Unplug the base unit’s AC adaptor to reset it. Plug in, and try again.

The handset has not been registered to the base unit. Register the handset (p. 91, steps 5 and 6).

Re-install the battery (p. 16) and fully charge it.

Recharge battery” is displayed, “3” flashes, or the handset beeps intermittently.

Fully charge the battery (p. 16, 17).

Charge for 6 HRS” and “4” are displayed and the handset does not work.

The battery has been discharged. Fully charge the battery (p. 16, 17).

You charged the battery fully, but “Recharge battery” is still displayed and/or “3” continues to flash, or “Charge for 6 HRS” and “4” are displayed.

Clean the charge contacts and charge again (p. 17).

The battery may need to be replaced. If you install a new battery, fully charge it (p. 16, 17).

The CHARGE indicator does

This is normal.

not go out after the battery has

 

been charged.

 

 

 

If you cannot solve your

Visit our website:

problem

http://www.panasonic.com/support

 

Contact us via the web at:

 

http://www.panasonic.com/contactinfo

 

Call our customer call center at:

 

1-800-211-PANA(7262)

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Contents Model No. KX-TG6500 Charge the battery for 6 hours before initial useGHz Expandable Cordless Phone System Pulse-or-tone dialing capabilityCopyright Accessories includedAttach your purchase receipt here For KX-TG6502 users Expanding Your PhoneFor KX-TG6500 users Contents Contents Base unit location/Noise Battery chargeFor Best Performance Location of Controls Base unitCharger unit KX-TG6502 only Location of ControlsHandset FLASH/CALL Wait Button pHandset navigator key How to use the soft keys/navigator keysHandset soft keys Base unit navigator keyDisplays 23 4Displays Installation Connecting the AC AdaptorWith Green Plugs Installation Connecting the Telephone Line CordTo connect to a 2-line telephone jack If you use the unit as a single-line telephone only InstallationTo connect to 2 single-line telephone jacks Transparent PlugsNConnecting 2 single-line telephone jacks For DSL service usersNConnecting a 2-line telephone jack Ex. DSL line is LineBattery strength Installation Installing the Battery in the HandsetBattery Charge To replace the batteryRecharge Battery informationBattery replacement Operation Operating timeProgramming Guidelines Handset Programmable SettingsHow to select a function item from the menu Programmable Settings Function Menu Table Handset Select AM or PM by pressing Press the soft key Save Programmable Settings Date and Time HandsetFor Caller ID service users p Press OFFEnglish Programmable Settings Display Language HandsetDialing Mode Handset ToneProgrammable Settings Line Mode Handset Line1BLow Programmable Settings Auto Talk HandsetOff LCD Contrast HandsetProgrammable Settings Ringer Volume Handset ringer volume HandsetTemporary ringer off Programmable SettingsSelecting the base unit ringer volume by using the Handset To turn the ringer on, press d or B in stepHandset ringer tone Handset Programmable Settings Ringer Tone1Tone Scroll to Ringer tone by pressing d orSelecting the base unit ringer tone by using the Handset Press H or G repeatedly to select the desired toneTo record a greeting message Preparing the Answering SystemGreeting Message Base Unit Greeting message samplesTo erase the greeting Preparing the Answering SystemTo review the greeting Pre-recorded greetingScroll to Recording time by pressing L13minPress the soft key At Set Select the recording time by pressing d orPress the soft key Line14Preparing the Answering System Number of Rings Handset Select the number of rings by pressing dSelect the recording mode by pressing d or Preparing the Answering System Recording Mode HandsetScroll to Recording mode by pressing Message Alert HandsetTo have a hands-free phone conversation Using the Handset HandsetMaking Calls System capabilitiesMaking Calls To adjust the receiver/speaker volume during a conversation3334444 To dial after confirming the entered numberBacklit LCD display/Lighted handset keypad To redial using the redial list Memory RedialTo put a call on hold Press HOLD/INTERCOM againVoice Enhancer Technology 00-00-32Clarity Booster To turn Voice Enhancer on, press the soft keyTo increase volume, press B. To decrease volume, press d Using the Base Unit Base UnitTo adjust the speaker volume during a conversation Press SP-PHONEPress Hold during a conversation How the line buttons indicate the line statusPress SP-PHONEor a line button, then press REDIAL/PAUSE Auto Talk Answering CallsPress C or s Talk into the MIC To hang up, press SP-PHONEPress HOLD/INTERCOM 2 times to put Ex. If you are using LineTalk Line2 First call Line 1 on holdPersonalized Name Display Caller ID ServiceHow Caller ID information is displayed Display MeaningUsing the Caller List Viewing the Caller List HandsetWhat 1 and 2 mean Using the Caller ListCalling Back from the Caller List Handset What Q meansPARKER,FRED Or B Press the soft keyScroll to Caller ID edit by pressing d Using the Caller List Caller ID Number Auto Edit HandsetTo turn on or off Caller ID Number Auto Edit feature Select Off or On by pressing d or BPress the soft key Save again To erase a specific callerTo erase all entries Press the soft key YESStoring Names and Numbers Handset Phone BookTom Selecting characters to enter names Phone BookDialing from the Phone Book Handset If you make a mistake while entering a nameIndex table FrankTo search for a name by initial While you are on a call Press Menu AlanPhone Book Chain Dial Handset Erased JaneErase? Phone Book Editing an Item in the Phone Book HandsetTo copy one phone book item to another handset Tom Jones Scroll to Copy all items by pressing dDialing a Stored Phone Number Base Unit Speed DialerStoring Phone Numbers Base Unit To erase a stored numberPress HOLD/INTERCOM IntercomMaking Intercom Calls Press LOCATOR/INTERCOM/TRANSFERPress C, s or HOLD/INTERCOM IntercomAnswering Intercom Calls Press SP-PHONE or LOCATOR/INTERCOM/TRANSFERTo make a voice announcement to all handsets, press When finished, press SP-PHONE or LOCATOR/INTERCOM/ TransferIntercom Voice Paging Base Unit Transferring a Call During a call, press LOCATOR/INTERCOM/TRANSFERFrom a Handset to another Handset When the system has 2 or more handsetsTransferring a Call Quick call transfer Conference Calls Conference call with 2 outside callsConference with an outside call and an intercom call Conference CallsCall Share To join a conversation Call ShareTo turn Room Monitor on for the base unit Handset Room MonitorTo turn Room Monitor on for the handset Handset Scroll to Room monitor by pressing d orTo monitor with Base Unit Room MonitorTo monitor with Handset To end monitoring, press OFFMuting Your Conversation Special FeaturesTo turn the Call Privacy feature on Call Privacy HandsetFor Rotary or Pulse Service Users Handset Base Unit Special Features Temporary Tone DialingFor Call Waiting Service Users Handset Base Unit Call Waiting Caller ID display HandsetScroll to Set flash time by pressing d Special FeaturesSelecting the flash time Handset Select the flash time by pressing d or BBase unit incoming call tone Handset Special Features Incoming Call Tone Handset Base UnitHandset incoming call tone Handset Scroll to Incoming call. by pressingHandset line selection Handset Special Features Line SelectionAuto Base unit line selection Handset Key toneKey Tone Handset Scroll to Line selection by pressingSetting the Unit to Answer Calls Base Unit Automatic Answering OperationMonitoring Incoming Calls Base Unit To turn the incoming call monitoring feature offAutomatic Answering Operation To turn off the Answering SystemPress Message Listening to MessagesTo play back messages To play back messages for the desired linesPress the soft key Play Using the Handset Remote Operation HandsetListening to Messages To end remote operation, press OFFVoice menu To turn the Answering System on To turn the system on for the lines, pressErasing all messages Erasing MessagesErasing a specific message Press Erase while the base unit is not being usedErasing Messages When finished, press Memo or StopRecording a Memo Message Press 9 to hang up the call Press LOCATOR/INTERCOM/TRANSFER during a callPress HOLD/INTERCOM during a call Interrupting remote operationRemote Operation from a Touch Tone Phone Summary of remote operationEnter a 2-digit remote code Remote Code HandsetScroll to Remote code by pressing d or Press the soft key Save Press OFFRemote Operation from a Touch Tone Phone Voice Menu Skipping the greeting Direct commandsTurning on the Answering System After calling your unit, press * during the greetingWall Mounting Connect the AC adaptorWall Mounting To remove the wall mounting adaptor Wall Template for the Charger unitBelt Clip Connecting an optional headsetTo switch to the speakerphone while using the headset Optional HeadsetDirect Commands Menu item Command Selection itemsTo exit programming, press OFF Direct CommandsDuring programming Re-registering the Handset Handset & Base Unit Canceling Registration/Re-registrationCanceling the Handset Registration Handset Canceling Registration/Re-registration Press and hold LOCATOR/INTERCOM/TRANSFER for 3 secondsInvalid If the Following Appear on Your DisplayBusy Display message Cause & RemedyDenied If the Following Appear on Your DisplayTelephone System TroubleshootingProblem Cause & Remedy Troubleshooting Troubleshooting Answering System Pressing MESSAGE. Press Message GeneralLine SELECT, then press Message Important Safety Instructions Important Safety Instructions FCC and Other InformationFCC and Other Information FCC RF Exposure Warning Index − Caller ID number auto editIndex 105 106 Specifications Energy StarFor your future reference For product serviceWhen you ship the product