Voice Mail Service
Voice mail service
Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service.
Important:
R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 31). For details, see page 34.
R You need to store the voice mail access number to activate the message alert feature (page 35) for voice mail service.
Storing the voice mail (VM) access number
In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 36).
Handset
1MMENUN#331
2Enter your access number (24 digits max.). a MSAVEN a MOFFN
Note:
R When storing your voice mail access number and your mailbox password, press MPAUSEN to add pauses (page 14) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time.
Example:
VM access | Pauses Password |
number |
|
To erase the voice mail access number
Handset
1MMENUN#331
2Press and hold MCLEARN until all digits are erased. a MSAVEN a MOFFN
Voice mail (VM) tone detection
Base unit / Handset
Your service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you lift the corded handset or press
MN on the handset, you have new voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded.
Turn this feature off when:
–You do not subscribe to voice mail service.
–Your service provider/telephone company does not send voice mail tones.
–Your phone is connected to a PBX.
If you are not sure which setting is required, contact your service provider/telephone company.
Turning VM tone detection on/off
The default setting is “On”.
Handset
1MMENUN#332
2MbN: Select the desired setting. a MSAVEN a MOFFN
Listening to voice mail messages
The unit lets you know that you have new voice mail messages in the following ways:
–“New Voice Mail” is displayed on the base unit and handset if message indication service is available.
–The message indicator on the handset flashes slowly if the message alert feature is turned on (“Message alert”, page 35).
36 | For assistance, please visit http://www.panasonic.com/help |