Panasonic KX-TG242SK, KX-TG243SK, KX-TG4772 Error messages, Troubleshooting, Base no power

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Useful Information

Error messages

Display message

Base no power

or

No link. Re-connect base AC adaptor.

Busy

Call phone company for your access #

Check tel line

Error!!

Invalid

Requires subscription to Caller ID.

Use rechargeable battery.

Cause/solution

R The handset has lost communication with the base unit. Move closer to the base unit and try again.

R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again.

R The handset’s registration may have been canceled. Re-register the handset (page 27).

R The called unit is in use.

R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move

closer and try again.

R You have not stored the voice mail access number. Store the number (page 36).

R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 8).

R Recording was too short. Try again.

R There is no handset registered to the base unit matching the handset number you entered.

R The handset is not registered to the base unit. Register the handset (page 27).

R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed.

R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 5.

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem		Cause/solution
The handset does not turn on even		R Place the handset on the charger to turn on the handset.
after installing charged batteries.

The unit does not work.		R Make sure the batteries are installed correctly (page 8).
		R Fully charge the batteries (page 8).
		R Check the connections (page 8).
		R Unplug the base unit’s AC adaptor to reset the unit.
		Reconnect the adaptor and try again.
		R The handset has not been registered to the base unit.
		Register the handset (page 27).


For assistance, please visit http://www.panasonic.com/help			41

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Contents Before initial use, see Getting Started on Table of Contents Supplied accessories Accessory informationModel composition KX-TG242SK KX-TG243SKExpanding your phone system Additional/replacement accessoriesAccessory item Order number For your safety Important safety instructions Operating conditions Battery installation Setting upBattery charging ConnectionsBattery level Icon Intelligent eco modeOperation Operating timeHandset ControlsBase unit Belt clip DisplayUse Line in useDate and time Initial settingsDialing mode Adjusting the receiver or speaker Using the base unitVolume Using the handsetAdjusting the ringer volume Useful features during a callTemporary ringer off HoldTemporary tone dialing for rotary/ pulse service users For call waiting or Call Waiting Caller ID service usersMute FlashCall share Groups Shared phonebookAdding entries Editing entries Finding and calling from a phonebook entryErasing entries Chain dialShared Phonebook Display the menu tree and direct command code table Programmable settingsPhonebook Screen callContrast Main menu Initial settingsCaller ID edit Off Change language EnglishTime adjustment*1, *3 Caller ID auto Alarm OnceManual Main menu Initial setting Ringer setting Ringer volumeCall block*1 Block w/o num*1, *2 Voice mail Store VM access#*1VM tone detect*1 Message alert LCD contrast Key tone*7 Caller ID edit HandsetProgramming Silent mode AlarmSpecial programming Changing the handset nameCall block Caller ID subscribers only Registering a unitOperating additional units AreaDeregistering a handset Registering a handset to the base unitCaller ID features Using Caller ID serviceTalking Caller ID Ringer IDCaller list Caller ID number auto edit featureViewing the caller list and calling back Editing a caller’s phone number before calling backErasing all caller information Erasing selected caller informationMcidn MexitnGreeting message Answering systemTurning the answering system on/off Listening to messages using the handset Listening to messages using the base unitPlaying back the greeting message Calling back Caller ID subscribers onlyUsing the answering system remotely Remote access codeRemote operation Operating the answering systemRemote commands Answering system settingsVoice guidance Turning on the answering system remotelySelecting Greeting only Caller’s recording timeMessage alert Storing the voice mail VM access number Voice mail serviceVoice mail VM tone detection Listening to voice mail messagesMMENUN#330 Handset locator IntercomTransferring calls, conference calls Making an intercom callTo establish a conference call To complete the transfer Press MoffnCharger Wall mountingBase no power Error messagesTroubleshooting Making/answering calls, intercom Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID Problem Liquid damage Problem Cause/solution Answering system Problem Cause/solutionFCC and other information FCC RF Exposure Warning Instalación Guía Rápida EspañolaSugerencias de operación Fecha y hora Auricular Preguntas frecuentes Customer Services Directory United States and Puerto Rico Customer servicesPanasonic Corporation of North America Warranty For United States and Puerto RicoLimited Warranty Limits And Exclusions Index Page Attach your purchase receipt here PNQX5103ZA TT1211MG0For your future reference