Panasonic KX-TG4772, KX-TG243SK, KX-TG242SK, KX-TG4771 Programmable settings Problem Cause/solution

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Useful Information

Problem

I cannot hear a dial tone.

The indicator on the handset flashes slowly.

The receiver volume is changed to level 4 (default), even though I set it to level 5 (maximum level).

Cause/solution

R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections.

R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company.

R New messages have been recorded. Listen to the new messages (page 32).

R New voice mail messages have been recorded. Listen to the new voice mail messages (page 36).

R The receiver volume returns to level 4 after you hang up. Press MjN or MkN to adjust the volume every time or as needed.

Programmable settings

Problem		Cause/solution
The display is in a language I cannot		R Change the display language (page 12).
read.

I cannot register a handset to a base		R The maximum number of handsets (6) is already registered
unit.		to the base unit. Cancel unused handset registrations from
		the base unit (page 27).


Battery recharge

Problem		Cause/solution
The handset beeps and/or flashes.		R Battery charge is low. Fully charge the batteries (page 8).

I fully charged the batteries, but		R Clean the battery ends ( , ) and the charge contacts
–	still flashes,	with a dry cloth and charge again.
–	is displayed, or	R It is time to replace the batteries (page 8).

–the operating time seems to be shorter.

Making/answering calls, intercom

	Problem		Cause/solution
	is displayed.		R The handset is too far from the base unit. Move closer.
			R The base unit’s AC adaptor is not properly connected.
			Reconnect AC adaptor to the base unit.
			R The handset is not registered to the base unit. Register it
			(page 27).

	Noise is heard, sound cuts in and out.		R You are using the base unit or handset in an area with high
			electrical interference. Re-position the base unit and use the
			handset away from sources of interference.
			R Move closer to the base unit.
			R If you use a DSL/ADSL service, we recommend connecting
			a DSL/ADSL filter between the base unit and the telephone
			line jack. Contact your DSL/ADSL provider for details.


	42	For assistance, please visit http://www.panasonic.com/help

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Contents Before initial use, see Getting Started on Table of Contents Model composition Accessory informationSupplied accessories KX-TG242SK KX-TG243SKAdditional/replacement accessories Accessory item Order numberExpanding your phone system For your safety Important safety instructions Operating conditions Battery charging Setting upBattery installation ConnectionsOperation Intelligent eco modeBattery level Icon Operating timeControls Base unitHandset Use DisplayBelt clip Line in useInitial settings Dialing modeDate and time Volume Using the base unitAdjusting the receiver or speaker Using the handsetTemporary ringer off Useful features during a callAdjusting the ringer volume HoldMute For call waiting or Call Waiting Caller ID service usersTemporary tone dialing for rotary/ pulse service users FlashCall share Shared phonebook Adding entriesGroups Erasing entries Finding and calling from a phonebook entryEditing entries Chain dialShared Phonebook Phonebook Programmable settingsDisplay the menu tree and direct command code table Screen callCaller ID edit Main menu Initial settingsContrast Off Change language EnglishManual Main menu Initial setting Alarm OnceTime adjustment*1, *3 Caller ID auto Ringer setting Ringer volumeVM tone detect*1 Message alert LCD contrast Voice mail Store VM access#*1Call block*1 Block w/o num*1, *2 Key tone*7 Caller ID edit HandsetProgramming Special programming AlarmSilent mode Changing the handset nameOperating additional units Registering a unitCall block Caller ID subscribers only AreaRegistering a handset to the base unit Deregistering a handsetTalking Caller ID Using Caller ID serviceCaller ID features Ringer IDViewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backMcidn Erasing selected caller informationErasing all caller information MexitnAnswering system Turning the answering system on/offGreeting message Playing back the greeting message Listening to messages using the base unitListening to messages using the handset Calling back Caller ID subscribers onlyRemote operation Remote access codeUsing the answering system remotely Operating the answering systemVoice guidance Answering system settingsRemote commands Turning on the answering system remotelyCaller’s recording time Message alertSelecting Greeting only Voice mail VM tone detection Voice mail serviceStoring the voice mail VM access number Listening to voice mail messagesMMENUN#330 Transferring calls, conference calls IntercomHandset locator Making an intercom callTo complete the transfer Press Moffn To establish a conference callWall mounting ChargerError messages TroubleshootingBase no power Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solution Caller ID/Talking Caller ID Problem Answering system Problem Cause/solution Liquid damage Problem Cause/solutionFCC and other information FCC RF Exposure Warning Guía Rápida Española InstalaciónSugerencias de operación Fecha y hora Auricular Preguntas frecuentes Customer services Customer Services Directory United States and Puerto RicoWarranty For United States and Puerto Rico Panasonic Corporation of North AmericaLimited Warranty Limits And Exclusions Index Page PNQX5103ZA TT1211MG0 For your future referenceAttach your purchase receipt here