Panasonic KX-TG4771 Answering system Problem Cause/solution, Liquid damage Problem Cause/solution

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Useful Information

Problem

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/ telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

Answering system

Problem

Cause/solution

The unit does not record new

 

R The answering system is turned off. Turn it on (page 31).

 

messages.

R The message memory is full. Erase unwanted messages

 

 

(page 32).

 

 

R The recording time is set to “Greeting only”. Change

 

 

the setting (page 35).

 

 

R If you subscribe to a voice mail service, messages are

 

 

recorded by your service provider/telephone company, not

 

 

your telephone. Change the unit’s number of rings setting or

 

 

contact your service provider/telephone company (page 34).

 

 

 

 

I cannot operate the answering

R The remote access code is not set. Set the remote access

system remotely.

code (page 33).

 

 

R You are entering the wrong remote access code. If you have

 

 

forgotten your remote access code, enter the remote access

 

 

code setting to check your current code (page 33).

 

 

R The answering system is turned off. Turn it on (page 34).

 

 

 

 

 

 

 

Liquid damage

 

 

 

 

Problem

Cause/solution

Liquid or other form of moisture has

 

R Disconnect the AC adaptor and telephone line cord from the

 

entered the base unit/handset.

base unit. Remove the batteries from the handset and leave

 

 

to dry for at least 3 days. After the base unit/handset are

 

 

completely dry, reconnect the AC adaptor and telephone

 

 

line cord. Insert the batteries and charge fully before use. If

 

 

the unit does not work properly, contact an authorized

 

 

service center.

 

 

 

 

Caution:

R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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For assistance, please visit http://www.panasonic.com/help

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Contents Before initial use, see Getting Started on Table of Contents Accessory information Supplied accessoriesModel composition KX-TG242SK KX-TG243SKExpanding your phone system Additional/replacement accessoriesAccessory item Order number For your safety Important safety instructions Operating conditions Setting up Battery installationBattery charging ConnectionsIntelligent eco mode Battery level IconOperation Operating timeHandset ControlsBase unit Display Belt clipUse Line in useDate and time Initial settingsDialing mode Using the base unit Adjusting the receiver or speakerVolume Using the handsetUseful features during a call Adjusting the ringer volumeTemporary ringer off HoldFor call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/ pulse service usersMute FlashCall share Groups Shared phonebookAdding entries Finding and calling from a phonebook entry Editing entriesErasing entries Chain dialShared Phonebook Programmable settings Display the menu tree and direct command code tablePhonebook Screen callMain menu Initial settings ContrastCaller ID edit Off Change language EnglishAlarm Once Time adjustment*1, *3 Caller ID autoManual Main menu Initial setting Ringer setting Ringer volumeVoice mail Store VM access#*1 Call block*1 Block w/o num*1, *2VM tone detect*1 Message alert LCD contrast Key tone*7 Caller ID edit HandsetProgramming Alarm Silent modeSpecial programming Changing the handset nameRegistering a unit Call block Caller ID subscribers onlyOperating additional units AreaRegistering a handset to the base unit Deregistering a handsetUsing Caller ID service Caller ID featuresTalking Caller ID Ringer IDCaller ID number auto edit feature Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backErasing selected caller information Erasing all caller informationMcidn MexitnGreeting message Answering systemTurning the answering system on/off Listening to messages using the base unit Listening to messages using the handsetPlaying back the greeting message Calling back Caller ID subscribers onlyRemote access code Using the answering system remotelyRemote operation Operating the answering systemAnswering system settings Remote commandsVoice guidance Turning on the answering system remotelySelecting Greeting only Caller’s recording timeMessage alert Voice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messagesMMENUN#330 Intercom Handset locatorTransferring calls, conference calls Making an intercom callTo complete the transfer Press Moffn To establish a conference callWall mounting ChargerBase no power Error messagesTroubleshooting Making/answering calls, intercom Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID Problem Answering system Problem Cause/solution Liquid damage Problem Cause/solutionFCC and other information FCC RF Exposure Warning Guía Rápida Española InstalaciónSugerencias de operación Fecha y hora Auricular Preguntas frecuentes Customer services Customer Services Directory United States and Puerto RicoWarranty For United States and Puerto Rico Panasonic Corporation of North AmericaLimited Warranty Limits And Exclusions Index Page Attach your purchase receipt here PNQX5103ZA TT1211MG0For your future reference
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