Panasonic KX-TG6700AL operating instructions Troubleshooting, General use Problem Cause/solution

Page 60

Useful Information

Troubleshooting

General use

Problem	Cause/solution
The unit does not work.	LMake sure the battery is installed correctly and fully
	charged (page 13).
	LCheck the connections (page 10–12).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LThe handset has not been registered to the base unit.
	Register the handset (page 53).

I cannot hear a dial tone.	LConfirm the telephone line cord is properly connected
	(page 11).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone service
	provider.

Programmable settings

Problem	Cause/solution
I cannot programme	LWhile another user is listening to messages or the
items.	answering system is answering a call, you cannot
	programme items. Try again later.

While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	after hanging up.

Battery recharge

Problem	Cause/solution
I fully charged the battery,	LClean the charge contacts and charge again (page 13).
but 3continues to	LThe battery may need to be replaced with a new one
flash, or 4is	(page 13).
displayed.

The handset display is	LConfirm that the battery is properly installed.
blank.	LFully charge the battery (page 13).

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Image 60

Contents Model No. KX-TG6700AL Using Caller ID service Caller list Programmable settingsHandset phonebook Base unit speed diallerIntroduction Thank you for purchasing a Panasonic cordless telephoneAccessory information Included accessoriesHandset cover comes attached to the handset Additional/replacement accessories Accessory item Order numberExpanding your phone system Handset optional KX-TGA670ALImportant safety instructions Save These InstructionsInstallation LNever install telephone wiring during a lightning stormLThis equipment will be inoperable when mains power fails MedicalFor best performance Base unit location/avoiding noiseEnvironment Routine care Setting up the base unit Connecting the AC adaptorOverview Connect the AC adaptor Connect the telephone line cordConnecting the telephone line cord To connect to 2 single-line telephone socketsTo single-line sockets Line To connect to a single-line telephone socketIf you subscribe to an Adsl service Noise filterSetting up the handset Battery installation/replacementBattery charge Battery level Battery icon Battery level Panasonic battery performance Operation Operating timeControls Base unitUsing the navigator key HandsetHandset soft keys Displays Base unit display itemsHandset display items Symbols used in these operating instructions Symbol MeaningSave iOFF HandsetSetting the unit before use Date and timeLine selection Using the handset Making callsAdjusting the speaker volume Status MeaningUsing the base unit Adjusting the ringer volumeAnswering calls Auto talkUseful features during a call This feature allows you to put an outside call on holdChanging the ringer tone Hold buttonRecall button Handset clarity boosterHandset voice enhancer Using the other line during a call Call shareCall privacy Handset phonebook Adding items to the handset phonebookFinding and calling a handset phonebook item Editing items in the handset phonebookErasing an item in the handset phonebook Chain dial Copying handset phonebook itemsCopying an item Copying all itemsBase unit speed dialler Adding phone numbers to the speed dialerCalling someone with the speed dialer To erase a stored phone numberUsing Caller ID service Call waiting and Caller ID compatibleCaller list Viewing the caller list and calling backStoring your area code Editing a caller’s phone number before calling backStoring caller information into the handset phonebook Erasing selected caller informationErasing all caller information Erase iYESProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands 1 Feature Feature code Setting code063 Default 064Line1 0621 3min Line2Programming Line1 0531 2 B Line2 0532Answering system Memory capacityTurning the answering system on Screening callsRecording your greeting message Prerecorded greeting messagePlaying back the greeting message Erasing your greeting messagePausing a message Playing back messages for the desired linesRepeating a message Skipping a messageLThe messages on the selected lines in are erased Or V iPLAYVoice guidance Calling back Caller ID subscribers onlyAnswering system commands Key CommandUsing the answering system remotely Voice memoRemote operation Recording a voice memoRemote commands Key Remote commandStop recording Playback.*2Answering system settings OFF For Service Provider Voice Mail SubscribersRing count Turning on the answering system remotelyCaller’s recording time Remote codeMenu Enter the desired 2-digit remote code Recording mode Menu i0# Select the desired setting. iSAVEMessage alert Press C to answer When you finish taking, press OFF IntercomMaking an intercom call Answering an intercom callTransferring calls Answering transferred callsPress C to answer Conference calls Transferring a call to the answering systemConference call with 2 outside calls Conference call with an outside call and an intercom call Setting room monitor Room monitorMonitoring a room Registering a handset Deregistering a handsetOFF Registering an additional handset Wall mounting Wall mount template for the base unit To remove the wall-mounting adaptor Additional accessories Headset optionalBelt clip optional LHeadset shown is KX-TCA86ALError messages Display message Cause/solutionLThe handset’s registration may have been cancelled LThere is no handset registered to the base unitMatching the extension number you entered LYou selected your own extension numberTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Making/answering calls, intercomCaller ID Problem Cause/solution Answering system Problem Cause/solution Cannot leave a message, but the caller information willBe stored Instructions to customer Connect to the PlugAs shown in Fig Service difficulties Specifications Index Index Page Page Page Sales Department Panasonic Australia Pty. Limited Manufacturer62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright