Cisco Systems ATA187I1ARF manual Installation and Configuration Overview, Supplementary Services

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Chapter 1 Cisco ATA 187 Analog Telephone Adaptor Overview

Installation and Configuration Overview

Supplementary Services

SIP supplementary services are services that you can use to enhance your phone service. For information on how to use these services, see Chapter 7, “Using SIP Supplementary Services”.

The ATA 187 supports these SIP supplementary services:

Caller ID

Call-waiting caller ID

Voice mail indication

Making a conference call

Call waiting

Call forwarding

Calling-line identification

Unattended transfer

Attended transfer

Shared Line

SpeedDial

MeetMe

Pick Up

Redial

Installation and Configuration Overview

Table 1-1provides the basic steps required to install and configure the ATA 187 to make it operational in a typical SIP environment where a large number of ATA 187s must be deployed.

Table 1-1

Overview of the Steps Required to Install and Configure the ATA 187 and Make it

 

 

Operational

 

 

 

 

Action

 

Reference

 

 

 

1.

Plan the network and ATA 187 configuration.

 

 

 

 

2.

Install the Ethernet connection.

 

 

 

 

3.

Install and configure the other network devices.

 

 

 

 

4.

Install the ATA 187 but do not power up the

Installing the ATA 187, page 3-3

 

ATA 187 yet.

 

 

 

 

5.

Power up the ATA 187.

 

 

 

 

 

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

 

OL-21862-01

1-9

 

 

 

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Contents Text Part Number OL-21862-01 Americas HeadquartersPage Iii N T E N T SInstalling the ATA 187 Privacy Physical Interfaces A-2 Organization PrefaceOverview AudienceViii Related DocumentationCisco ATA 187 Analog Telephone Adapter Cisco Unified Communications ManagerConvention Description Document ConventionsCisco Product Security Overview Cisco Unified Communications Manager Business EditionConvention Description Cisco Analog Telephone Adaptor Cisco ATA 187 Analog Telephone Adaptor OverviewSIP Capabilities Session Initiation Protocol OverviewComponents of SIP SIP Clients Hardware Overview Software FeaturesFax Relay Name Signaling Event based passthroughSecure Real-Time Transport Protocol Transport Layer Security ProtocolModem Standards ATA 187 SIP ServicesMethods Supported Fax ServicesSupplementary Services Installation and Configuration OverviewOL-21862-01 Preparing to Install the ATA 187 on Your Network Power Guidelines Providing Power to the ATAPower Outage Understanding Phone Configuration Files Purpose Related Topics Understanding the ATA 187 Startup ProcessRequires MAC Method Address? See Understanding Phone Configuration FilesAdding the ATA 187 with Auto-Registration Determining the MAC Address of an ATA OL-21862-01 Network Requirements Installing the ATAWhat the ATA 187 Package Includes Safety RecommendationsVerifying the ATA 187 Startup Process Installing the ATAProcedure Attaching a Phone to the ATAConfiguring Security on the ATA Configuring Startup Network SettingsTelephony Features Available for the ATA Configuring the ATAFeature Description Configuration Reference Unified Communications Manager Features and Services Guide, Client Administration Guide, Date/Time Group Configuration Window Path Configuring Product Specific Configuration ParametersParameter Description Adding Users to Cisco Unified Communications Manager Page OL-21862-01 Using Fax Mode Configuring Fax ServicesFax Modem Standards Fax Modem Speeds Resolving Startup Problems Troubleshooting and MaintenanceChecking Network Connectivity Verifying DNS Settings Symptom ATA 187 Unable to Obtain IP Address Identifying Intermittent Network Outages ATA 187 Resets UnexpectedlyVerifying Dhcp Settings Verifying Physical ConnectionVerifying Voice Vlan Configuration Checking Static IP Address SettingsEliminating DNS or Other Connectivity Errors Problem Possible Cause Troubleshooting ATA 187 SecurityGeneral Troubleshooting Tips Checking Power ConnectionTroubleshooting and Maintenance General Troubleshooting Tips Halfduxcollisionexceedthreshold Where to Go for More Troubleshooting InformationCleaning the ATA Common Supplementary Services Using SIP Supplementary ServicesCall-Waiting Caller ID Attended TransferCall Pickup Caller IDShared Line Group Call PickupMeet-Me Conference PrivacyRedial Speed DialUnattended Transfer Voice-Messaging System Voice Mail IndicationMaking a Conference Call in the United States About Call Forwarding Making a Conference Call in SwedenCall Waiting in the United States Call Waiting in SwedenForward Unconditional Cancelling Call ForwardingCall Forwarding in the United States Call Forwarding in SwedenOL-21862-01 Voice Menu Codes Accessing the IVR and Configuring Your Phone SettingVlan ID Action IVR Code Navigating NotesPhysical Specifications ATA 187 SpecificationsDescription Specification Environmental Specifications Electrical SpecificationsPhysical Interfaces Software Specifications Ringing CharacteristicsSIP Compliance Reference Information Parameter Recommended Values Recommended ATA 187 Tone Parameter Values by CountryTable B-3 Italy GL-1 NumericsGL-2 GL-3 PBXGL-4 GL-5 GL-6 GL-7 GL-8 IN-1 SymbolsIN-2 DhcpIN-3 Dhcp DNSIN-4 Vlan