Cisco Systems ATA187I1ARF Voice Menu Codes, Accessing the IVR and Configuring Your Phone Setting

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C H A P T E R 8

Voice Menu Codes

This section contains information on accessing the Interactive Voice Response (IVR) and a quick-reference list of the voice configuration menu options for the ATA 187.

Accessing the IVR and Configuring Your Phone Setting

To access the IVR and configure your phone settings, follow these steps:

Note You can change the PIN on the Cisco Unified CM User Options web page.

Procedure

Step 1 To access the IVR, go off-hook on the phone connected to Line 1 and press the Set Up button on the front panel of the ATA 187.

The IVR prompts for a password.

Note The ATA 187 allows you to enter only numerical values for password.

Step 2 Enter the PIN by pressing the number keypad, followed by # button.

You are at the IVR main configuration menu.

Step 3 Follow the voice prompts on the IVR. See Table 8-1for information on navigating the IVR. Step 4 To return to the main configuration menu, press #.

Step 5 To exit the IVR, end the call.

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

 

OL-21862-01

8-1

 

 

 

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Contents Text Part Number OL-21862-01 Americas HeadquartersPage Iii N T E N T SInstalling the ATA 187 Privacy Physical Interfaces A-2 Overview PrefaceAudience OrganizationCisco ATA 187 Analog Telephone Adapter Related DocumentationCisco Unified Communications Manager ViiiCisco Product Security Overview Document ConventionsCisco Unified Communications Manager Business Edition Convention DescriptionConvention Description Cisco Analog Telephone Adaptor Cisco ATA 187 Analog Telephone Adaptor OverviewSIP Capabilities Session Initiation Protocol OverviewComponents of SIP SIP Clients Hardware Overview Software FeaturesSecure Real-Time Transport Protocol Name Signaling Event based passthroughTransport Layer Security Protocol Fax RelayModem Standards ATA 187 SIP ServicesMethods Supported Fax ServicesSupplementary Services Installation and Configuration OverviewOL-21862-01 Preparing to Install the ATA 187 on Your Network Power Guidelines Providing Power to the ATAPower Outage Understanding Phone Configuration Files Purpose Related Topics Understanding the ATA 187 Startup ProcessRequires MAC Method Address? See Understanding Phone Configuration FilesAdding the ATA 187 with Auto-Registration Determining the MAC Address of an ATA OL-21862-01 Network Requirements Installing the ATAWhat the ATA 187 Package Includes Safety RecommendationsProcedure Installing the ATAAttaching a Phone to the ATA Verifying the ATA 187 Startup ProcessConfiguring Security on the ATA Configuring Startup Network SettingsTelephony Features Available for the ATA Configuring the ATAFeature Description Configuration Reference Unified Communications Manager Features and Services Guide, Client Administration Guide, Date/Time Group Configuration Window Path Configuring Product Specific Configuration ParametersParameter Description Adding Users to Cisco Unified Communications Manager Page OL-21862-01 Using Fax Mode Configuring Fax ServicesFax Modem Standards Fax Modem Speeds Resolving Startup Problems Troubleshooting and MaintenanceChecking Network Connectivity Verifying DNS Settings Symptom ATA 187 Unable to Obtain IP Address Verifying Dhcp Settings ATA 187 Resets UnexpectedlyVerifying Physical Connection Identifying Intermittent Network OutagesVerifying Voice Vlan Configuration Checking Static IP Address SettingsEliminating DNS or Other Connectivity Errors General Troubleshooting Tips Troubleshooting ATA 187 SecurityChecking Power Connection Problem Possible CauseTroubleshooting and Maintenance General Troubleshooting Tips Halfduxcollisionexceedthreshold Where to Go for More Troubleshooting InformationCleaning the ATA Common Supplementary Services Using SIP Supplementary ServicesCall Pickup Attended TransferCaller ID Call-Waiting Caller IDMeet-Me Conference Group Call PickupPrivacy Shared LineRedial Speed DialUnattended Transfer Voice-Messaging System Voice Mail IndicationMaking a Conference Call in the United States Call Waiting in the United States Making a Conference Call in SwedenCall Waiting in Sweden About Call ForwardingCall Forwarding in the United States Cancelling Call ForwardingCall Forwarding in Sweden Forward UnconditionalOL-21862-01 Voice Menu Codes Accessing the IVR and Configuring Your Phone SettingVlan ID Action IVR Code Navigating NotesPhysical Specifications ATA 187 SpecificationsDescription Specification Environmental Specifications Electrical SpecificationsPhysical Interfaces Software Specifications Ringing CharacteristicsSIP Compliance Reference Information Parameter Recommended Values Recommended ATA 187 Tone Parameter Values by CountryTable B-3 Italy GL-1 NumericsGL-2 GL-3 PBXGL-4 GL-5 GL-6 GL-7 GL-8 IN-1 SymbolsIN-2 DhcpIN-3 Dhcp DNSIN-4 Vlan