Cisco Systems ATA187I1ARF manual Speed Dial, Redial, Unattended Transfer

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Chapter 7 Using SIP Supplementary Services

Common Supplementary Services

Perform the following steps to enable or disable a shared line:

Procedure

Step 1 Pick up the phone handset.

Step 2 Press **6 to enable the shared line feature.

Step 3 Press **7 to disable the shared line feature.

Speed Dial

This feature allows users to speed dial a phone number by entering an assigned index code (*1 to *9) on the phone keypad.

Redial

Allows users to call the most recently dialed phone number by pressing the *# buttons.

Unattended Transfer

This feature allows a user to transfer an existing call to another phone number without waiting for the dialed party to answer before the user hangs up. Two methods exist for performing an unattended transfer:

Semi-unattended Transfer, page 7-4

Fully Unattended Transfer, page 7-5

Semi-unattended Transfer

Perform the following steps to complete a semi-unattended transfer:

Procedure

Step 1 Press the flash button on the phone handset to put the other party on hold and get a dial tone.

Step 2 Dial the phone number to which you would like to transfer the other party.

Step 3 Wait for at least one ring and then hang up your phone to transfer the other party.

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

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OL-21862-01

 

 

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Contents Americas Headquarters Text Part Number OL-21862-01Page N T E N T S IiiInstalling the ATA 187 Privacy Physical Interfaces A-2 Preface OverviewAudience OrganizationRelated Documentation Cisco ATA 187 Analog Telephone AdapterCisco Unified Communications Manager ViiiDocument Conventions Cisco Product Security OverviewCisco Unified Communications Manager Business Edition Convention DescriptionConvention Description Cisco ATA 187 Analog Telephone Adaptor Overview Cisco Analog Telephone AdaptorSession Initiation Protocol Overview SIP CapabilitiesComponents of SIP SIP Clients Software Features Hardware OverviewName Signaling Event based passthrough Secure Real-Time Transport ProtocolTransport Layer Security Protocol Fax RelayATA 187 SIP Services Modem StandardsFax Services Methods SupportedInstallation and Configuration Overview Supplementary ServicesOL-21862-01 Preparing to Install the ATA 187 on Your Network Power Outage Providing Power to the ATAPower Guidelines Understanding Phone Configuration Files Understanding the ATA 187 Startup Process Purpose Related TopicsSee Understanding Phone Configuration Files Requires MAC Method Address?Adding the ATA 187 with Auto-Registration Determining the MAC Address of an ATA OL-21862-01 Installing the ATA Network RequirementsSafety Recommendations What the ATA 187 Package IncludesInstalling the ATA ProcedureAttaching a Phone to the ATA Verifying the ATA 187 Startup ProcessConfiguring Startup Network Settings Configuring Security on the ATAFeature Description Configuration Reference Configuring the ATATelephony Features Available for the ATA Unified Communications Manager Features and Services Guide, Client Administration Guide, Date/Time Group Parameter Description Configuring Product Specific Configuration ParametersConfiguration Window Path Adding Users to Cisco Unified Communications Manager Page OL-21862-01 Fax Modem Standards Configuring Fax ServicesUsing Fax Mode Fax Modem Speeds Troubleshooting and Maintenance Resolving Startup ProblemsChecking Network Connectivity Verifying DNS Settings Symptom ATA 187 Unable to Obtain IP Address ATA 187 Resets Unexpectedly Verifying Dhcp SettingsVerifying Physical Connection Identifying Intermittent Network OutagesEliminating DNS or Other Connectivity Errors Checking Static IP Address SettingsVerifying Voice Vlan Configuration Troubleshooting ATA 187 Security General Troubleshooting TipsChecking Power Connection Problem Possible CauseTroubleshooting and Maintenance General Troubleshooting Tips Where to Go for More Troubleshooting Information HalfduxcollisionexceedthresholdCleaning the ATA Using SIP Supplementary Services Common Supplementary ServicesAttended Transfer Call PickupCaller ID Call-Waiting Caller IDGroup Call Pickup Meet-Me ConferencePrivacy Shared LineUnattended Transfer Speed DialRedial Making a Conference Call in the United States Voice Mail IndicationVoice-Messaging System Making a Conference Call in Sweden Call Waiting in the United StatesCall Waiting in Sweden About Call ForwardingCancelling Call Forwarding Call Forwarding in the United StatesCall Forwarding in Sweden Forward UnconditionalOL-21862-01 Accessing the IVR and Configuring Your Phone Setting Voice Menu CodesAction IVR Code Navigating Notes Vlan IDDescription Specification ATA 187 SpecificationsPhysical Specifications Physical Interfaces Electrical SpecificationsEnvironmental Specifications Ringing Characteristics Software SpecificationsSIP Compliance Reference Information Recommended ATA 187 Tone Parameter Values by Country Parameter Recommended ValuesTable B-3 Italy Numerics GL-1GL-2 PBX GL-3GL-4 GL-5 GL-6 GL-7 GL-8 Symbols IN-1Dhcp IN-2Dhcp DNS IN-3Vlan IN-4