Cisco Systems ATA187I1ARF manual Understanding Phone Configuration Files

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Chapter 2 Preparing to Install the ATA 187 on Your Network

Understanding Phone Configuration Files

Understanding Phone Configuration Files

Configuration files for a phone are stored on the TFTP server and define parameters for connecting to Cisco Unified Communications Manager. In general, any time you make a change in Cisco

Unified Communications Manager that requires the phone to be reset, a change is automatically made to the phone’s configuration file. If the system needs to reset or restart, both ports must reset or restart at the same time.

Configuration files also contain information about which image load the phone should be running. If this image load differs from the one that is currently loaded on a phone, the phone contacts the TFTP server to request the required load files. (These files are digitally signed to ensure the authenticity of the file source.)

In addition, if the device security mode in the configuration file is set to Authenticated and the CTL file on the phone has a valid certificate for Cisco Unified Communications Manager, the phone establishes a TLS connection to Cisco Unified Communications Manager. Otherwise, the phone establishes a TCP connection. For SIP phones, a TLS connection requires that the transport protocol in the phone configuration file be set to TLS, which corresponds to the transport type in the SIP Security Profile in Cisco Unified Communications Manager.

Note If the device security mode in the configuration file is set to Authenticated or Encrypted, but the phone has not received a CTL file, the phone tries four times to obtain it so it can register securely.

Note Cisco Extension Mobility Cross Cluster is an exception, in that the phone permits a TLS connection to Cisco Unified Communications Manager for secure signaling even without the CTL file.

If you configure security-related settings in Cisco Unified Communications Manager Administration, the phone configuration file will contain sensitive information. To ensure the privacy of a configuration file, you must configure it for encryption. For detailed information, see Configuring Encrypted Phone Configuration Files in Cisco Unified Communications Manager Security Guide.

A phone accesses a default configuration file named XmlDefault.cnf.xml only when the phone has not received a valid Trust List file containing a certificate assigned to the Cisco Unified Communications Manager and TFTP.

If auto registration is not enabled and you did not add the phone to the Cisco Unified Communications Manager database, the phone does not attempt to register with Cisco Unified Communications Manager. The phone continually displays the “Configuring IP” message until you either enable auto-registration or add the phone to the Cisco Unified Communications Manager database.

If the phone has registered before, the phone accesses the configuration file named

ATA<mac_address>.cnf.xml, where mac_address is the MAC address of the phone.

For SIP phones, the TFTP server generates these SIP configuration files:

SIP IP Phone:

For unsigned and unencrypted files—ATA<mac>.cnf.xml

For signed files—ATA<mac>.cnf.xml.sgn

For signed and encrypted files—ATA<mac>.cnf.xml.enc.sgn

Dial Plan—<dialplan>.xml

No support “,” for second dial tone; “,” will be ignored

Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)

 

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Contents Text Part Number OL-21862-01 Americas HeadquartersPage Iii N T E N T SInstalling the ATA 187 Privacy Physical Interfaces A-2 Organization PrefaceOverview AudienceViii Related DocumentationCisco ATA 187 Analog Telephone Adapter Cisco Unified Communications ManagerConvention Description Document ConventionsCisco Product Security Overview Cisco Unified Communications Manager Business EditionConvention Description Cisco Analog Telephone Adaptor Cisco ATA 187 Analog Telephone Adaptor OverviewSIP Capabilities Session Initiation Protocol OverviewComponents of SIP SIP Clients Hardware Overview Software FeaturesFax Relay Name Signaling Event based passthroughSecure Real-Time Transport Protocol Transport Layer Security ProtocolModem Standards ATA 187 SIP ServicesMethods Supported Fax ServicesSupplementary Services Installation and Configuration OverviewOL-21862-01 Preparing to Install the ATA 187 on Your Network Power Outage Providing Power to the ATAPower Guidelines Understanding Phone Configuration Files Purpose Related Topics Understanding the ATA 187 Startup ProcessRequires MAC Method Address? See Understanding Phone Configuration FilesAdding the ATA 187 with Auto-Registration Determining the MAC Address of an ATA OL-21862-01 Network Requirements Installing the ATAWhat the ATA 187 Package Includes Safety RecommendationsVerifying the ATA 187 Startup Process Installing the ATAProcedure Attaching a Phone to the ATAConfiguring Security on the ATA Configuring Startup Network SettingsFeature Description Configuration Reference Configuring the ATATelephony Features Available for the ATA Unified Communications Manager Features and Services Guide, Client Administration Guide, Date/Time Group Parameter Description Configuring Product Specific Configuration ParametersConfiguration Window Path Adding Users to Cisco Unified Communications Manager Page OL-21862-01 Fax Modem Standards Configuring Fax ServicesUsing Fax Mode Fax Modem Speeds Resolving Startup Problems Troubleshooting and MaintenanceChecking Network Connectivity Verifying DNS Settings Symptom ATA 187 Unable to Obtain IP Address Identifying Intermittent Network Outages ATA 187 Resets UnexpectedlyVerifying Dhcp Settings Verifying Physical ConnectionEliminating DNS or Other Connectivity Errors Checking Static IP Address SettingsVerifying Voice Vlan Configuration Problem Possible Cause Troubleshooting ATA 187 SecurityGeneral Troubleshooting Tips Checking Power ConnectionTroubleshooting and Maintenance General Troubleshooting Tips Halfduxcollisionexceedthreshold Where to Go for More Troubleshooting InformationCleaning the ATA Common Supplementary Services Using SIP Supplementary ServicesCall-Waiting Caller ID Attended TransferCall Pickup Caller IDShared Line Group Call PickupMeet-Me Conference PrivacyUnattended Transfer Speed DialRedial Making a Conference Call in the United States Voice Mail IndicationVoice-Messaging System About Call Forwarding Making a Conference Call in SwedenCall Waiting in the United States Call Waiting in SwedenForward Unconditional Cancelling Call ForwardingCall Forwarding in the United States Call Forwarding in SwedenOL-21862-01 Voice Menu Codes Accessing the IVR and Configuring Your Phone SettingVlan ID Action IVR Code Navigating NotesDescription Specification ATA 187 SpecificationsPhysical Specifications Physical Interfaces Electrical SpecificationsEnvironmental Specifications Software Specifications Ringing CharacteristicsSIP Compliance Reference Information Parameter Recommended Values Recommended ATA 187 Tone Parameter Values by CountryTable B-3 Italy GL-1 NumericsGL-2 GL-3 PBXGL-4 GL-5 GL-6 GL-7 GL-8 IN-1 SymbolsIN-2 DhcpIN-3 Dhcp DNSIN-4 Vlan