Uniden TRU5885-2 manual Troubleshooting

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Symptom	Suggestion
The Caller ID does not display.	• The handset was picked up before the second ring.
	• The call was placed through a switchboard.
	• Call your local telephone company to verify your Caller ID service is current.
	• Charge the handset.
The handset doesn’t communicate	• Change the digital security code (See page 57).
with the base or the other handset.	• Make sure that you have registered the second handset (TXC580 only).
“Unavailable” message is	• Make sure the other handset is not already in use. Both handsets cannot be
displayed on the LCD screen of	in talk mode at the same time.
the handset.	• Place the handset for at least 5 seconds to re-register to the main base.
	• Make sure the handset is not too far from the main base when trying to use.
The second handset can’t join	• Only one handset at a time can talk with an outside caller. To allow a different
the conversation.	handset to talk to the caller, transfer the call to the other handset.
The answering system does not work.	• Make sure the base unit is plugged in.
	• Make sure that the answering system is turned on.
	• Make sure that the message record time is not set to Announce only
	(See page 45).
Messages are incomplete.	• The incoming messages may be too long. Remind callers to leave a brief message.
	• The memory may be full. Delete some or all of the saved messages.
After a power failure, the outgoing	• Record your greeting again. The default message should remain.
message is deleted.
No sound on the base unit	• Adjust the speaker volume on the base unit.
speaker during call monitoring
or message playback.
Cannot access remote call-in features	• Make sure you are using the correct PIN number.
from another touch-tone phone.	• Make sure that the touch-tone phone you’re using can transmit the tone
	for at least two seconds. If it cannot, you may have to use another phone to
	access your message
If you still have a problem.	• Call our customer hotline at 1-800-297-1023.

[ 62 ] T R O U B L E S H O O T I N G

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features L C O M E / F E AT U R E SE L C O M E / F E AT U R E S Charging the Battery I C K R E F E R E N C E G U I D EControls and Functions O N T R O L S a N D F U N C T I O N S37 38 39 N T R O L S a N D F U N C T I O N SRead this First 11 to15 to E T T I N G S TA R T E DChecking the Package Contents Choose the best location Setting up the PhoneDo the following steps Install the battery pack GettingLow battery alert Battery use time per chargeCleaning the battery charging contacts Connect the base unit ModularChoose the dialing mode TerminologySetting Caller ID Options Entering Your Area Code Selecting a Language A S I C S Making and Receiving CallsFrom the Handset From the base Redialing from Standby Mode Redialing from Talk ModeRedialing a Call Redialing from the BaseRinger Volume Setup Ringer Tone SettingRinger Mute temporarily Press select/chDistinctive Ringer Setup Adjusting the Earpiece Handset Speaker VolumeTone Dialing Switch-over Mute MicrophoneTraveling Out-of-Range With the handsetWhen speaking on the handset When speaking on the baseSelecting a Different Channel Find HandsetWith the Speakerphone feature Transferring a CallTo transfer from the handset to the base To transfer from the base to the handsetFlash and Call Waiting New Message LEDPhonebook H O N E B O O KO N E B O O K Steps for Entering Names and Special Characters If you make a mistake while entering a nameO N E B O O K Viewing the Phonebook Press /RocketDialAlphabetical order From a number keyMaking Calls Using the Phonebook From Standby ModeFrom Talk Mode Speed DialingEditing the Stored Data Deleting the Stored DataRocketDial One Touch Dialing Storing the RocketDialMaking calls with the RocketDial Deleting the RocketDialChain Dialing Memory Dialing base onlyStoring Phone Numbers Making Calls with Memory DialingYou must subscribe to Caller ID service to use this feature Caller IDViewing the Caller ID List Press call idFrom new to oldest From oldest to newDeleting Information from the Caller ID List Deleting a Caller ID messageDeleting all Caller ID names/numbers Press select/ch or xfer/delUsing the Caller ID Message List Long Distance calls and Area Code Setting/CancellationCalling a party from the Caller ID list Storing Caller ID messages in the Phonebook/RocketDialCall Waiting Deluxe Features Press select/ch. You will hear a confirmation toneFeatures Integrated Answering DeviceTurning the Answering System On/Off H E I N T E G R AT E D a N S W E R I N G D E V I C ESetting up your Answering System Setting your outgoing message GreetingScreen Incoming Calls Pre-recorded messageChoosing between the two outgoing messages Setting the base ringer volumeDeleting an outgoing message Using the Menu Mode Adjusting the speaker volume levelE I N T E G R AT E D a N S W E R I N G D E V I C E Setting the Time Setting a Personal Security CodeAnnounce only feature Setting the Ring TimeSelecting the message record time Setting the Message Alert Turning the Message Alert tone Off by pressing any keySelecting the Language Press set/ringerPlaying your messages Using your Answering SystemRepeating a message Skipping a message Deleting a messageVoice memo Recording a conversationCommand Function Remote OperationTurn on the answering system remotely Playing incoming messages Registering the Second Handset Expanding Your PhonePA N D I N G Y O U R P H O N E Call Transfer Feature To transfer a call to the second handsetTo receive a transferred call from the second handset X PA N D I N G Y O U R P H O N ESecond Handset Operation Setting upRegistration Caller ID OperationOthers De-register the Digital Security Code Changing the Digital Security CodeD I T I O N a L I N F O R M AT I O N Installing the Beltclip Headset InstallationRegister the Security Code D D I T I O N a L I N F O R M AT I O NMaintenance General Information Battery InformationAC Adapter Information Troubleshooting Symptom SuggestionTroubleshooting Important Safety Instructions PrecautionsImportant Electrical Considerations One Year Limited Warranty Installation ConsiderationsR E C a U T I O N S & WA R R a N T Y Terminal Equipment Radio Equipment Index N D EG, H K, LRemote access away from home Remote Operation CardTask E M O T E O P E R AT I O N C a R DAt Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase