Xantrex Technology PS2.5, PS3.0 Appendix C Troubleshooting, What to do if a problem occurs

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Appendix C: Troubleshooting

What to do if a problem occurs

This section may help you narrow down the source of any problem you may encounter. Before contacting Xantrex, please work through the steps listed below.

WARNING: Shock and energy hazards. Some of the troubleshooting solutions below require knowledge of electrical principles, servicing, and the hazards involved. Refer service to a qualified electrician or technician.

1.Check for an Error Code display (see “Error Code Displays and What They Mean‚” on page 88). If a code is displayed, record its number before doing anything further.

2.As soon as possible, record the conditions at the time the problem occurred, in the event you need to contact Xantrex. These details should include:

Serial number of the unit

Make or model of batteries

Wiring diagram with all devices

Grounding information

Equipment or loads the Prosine was running or attempting to run

Battery condition at the time (voltage, state of charge), if known

Recent sequence of events (for example, charging had just finished, we disconnected shore- power as we were preparing to leave the dock, but the inverter didn’t come on, and so on.)

Any known unusual AC shorepower factors—low voltage, unstable generator output, etc.

Any extreme ambient conditions existing at the time (temperature, vibrations, moisture, etc.)

3.Attempt the solution indicated in the “Error Code Table‚” on page 89 for the indicated error code (if any).

4.If you see an error code of 000 it means that no errors were detected. Check the following conditions to make sure the present state of the installation allows proper operation of the unit (refer to details elsewhere in this manual):

Is the inverter located in a clean, dry, adequately ventilated location?

Are the battery cables the right size and length for your installation? (See “Recommended DC Cable Sizes For Proper Operation” on page 47.

Is the battery in good condition?

Are the AC input and output connections and wiring in good shape?

Are the DIP switch and/or ACS settings correctly configured for your particular installation?

Is the Display Panel and/or ACS cable properly connected and undamaged?

Is the Bypass/On switch on?

If any of these conditions are not met, look through the “Possible Cause” column of the Error Code table below for similar conditions, and consider attempting the indicated solution.

5.Contact Xantrex for further assistance. Please be prepared to describe details of your system installation and to provide the model and serial number of the unit.

Prosine 2.5/3.0 Installation & Operation Guide

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Contents PS2.5 PS3.0 Page ProsineTM Installation and Operation GuideDate and Revision Important Safety Instructions Precautions When Working with Batteries Materials List System / Installation Information Inverter/Charger Components Prosine 2.5/3.0 Installation & Operation Guide Warranty Product DisclaimerReturn Material Authorization Policy Return Procedure Contents Configuration Operation Appendix B Inverter Applications Battery Charger Features FeaturesInverter Features Features Inverter Features Controls and Indicators DIP Switch PanelAccessory Jacks AC Bypass Selector DC Terminals & CoversAC Terminals & Covers Standard LED Control Panel Display Standard LED Control PanelFaults Indicators & Reset Button Battery Status IndicatorInverter Status Indicators and On/Off Button Charger Status Indicator and On/Off Button Power IndicatorMounting and Installing the LED Control Panel ACS Control Panel Control Buttons Liquid Crystal DisplayACS Menu Tree Menu Navigation ProcedureAC Information Menu Inverter Information Menu Battery Information MenuCharger Status Charger Information MenuSystem Information Menu Version Information Menu Inverter Status Indicators and On/Off Button Faults Display & Reset ButtonCharger Status Indicator and On/Off Button Power IndicatorMounting and Installing the ACS Control Panel Battery Temperature Sensor Battery Temperature SensorBattery Temperature Sensor DIP Switch Settings ConfigurationBattery Temperature Battery TypeNot used Load SenseSwitch Breaker MaxAC Switch 2 Not Used RatingAmps CurrentDrawSwitch 5, 6, 7 12V 24VACS Configuration User Configuration ItemsInstaller Configuration Items ACS Configuration Considerations AC Shorepower Configuration Battery Configuration Battery TypeBattery Size Battery Temperature Battery Info Type Flooded Load Sense TURN- on POWER1401 W Inverter ConfigurationHigh and Low Voltage Alarms and Cutoffs Charger ConfigurationEqualize is NOW Disabled Equalize is NOW Enabled System Configuration Inverter/Charger Installation Safety InstructionsInstallation Overview Installation Overview Inverter/Charger Installation Designing the Installation Gfci Models Tools and Materials Required Where to Install the Prosine Inverter/ChargerAmbient temperature deg. C Mounting the Prosine Inverter/Charger AC and DC Wiring Separation Recommended Wire Size vs Breaker RatingAC Cabling AC Disconnect and Overload ProtectionWire Size Fuse Size DC CablingDC Over-Current Protection DC Disconnect Battery Cable RoutingDC Cabling Connections 10 ft 15 ft 20 ft 30 ftRecommended DC Cable Sizes For Proper Operation DC Cabling ProcedureConnecting the Battery Temperature Sensor DC GroundingMounting Options BTS Attached to Negative Battery Terminal Mounting to the Negative Battery TerminalBTS Attached to Battery Case Mounting to the Side of the Battery CaseResidential Backup System Typical System DiagramsRecreational Vehicle System Residential Solar and Wind System Operation Operating Limits for Inverter Operation Prosine Inverter Load Sense ModeProsine Operating Voltage Limits Operating Limits for Inverter Operation Charging Profile Multistage ChargingBulk Charge Absorption ChargeEqualization Charge Float ChargeOperation in Charger Mode Operation in Equalization ModeEqualization Procedure Adjustable Charger Mode Settings Operating Limits for Charger Operation Battery Charging TimesModel Flooded Comments Gel Battery Charging and Equalization GuideAGM Operating Limits for Charger Operation Batteries TerminologyTypes Deep-Cycle Batteries Starting BatteriesSealed Gel Cell TemperatureEnvironment LocationEstimating Battery Requirements Battery Bank SizingBattery Sizing Example Battery Bank Sizing Example & WorksheetBattery Sizing Worksheet Cleaning Batteries Monthly Battery MaintenancePreparation AttireProcedure EquipmentSupplies Cables Cabling & Hook-up ConfigurationsParallel Connection 50 Ah100 Ah Series Connection24V Series Parallel ConnectionCabling & Hook-up Configurations Appendix a Specifications Prosine 2.5 12-volt Prosine 3.0 12-voltVolt in parenthesis Prosine 2.5 12-volt Prosine 3.0 12-volt Volt in parenthesis Charger Output VoltagesProsine 2.5/3.0 Chassis Dimensions Prosine 2.5/3.0 Chassis Dimensions with Brackets Prosine 2.5 Efficiency Curve Prosine Over-Current Shutdown ResponseProsine 2.5 Efficiency 120Vac, 12Vdc model Prosine 2.5/3.0 Installation & Operation Guide Appendix B Inverter Applications Problem Loads in Load SenseResistive Loads Inductive LoadsOther Problem Loads What to do if a problem occurs Appendix C TroubleshootingError Code Displays and What They Mean Control PanelAdvanced Control System ACS Error Description of Fault Possible Cause Solution Code Error Code TableError Code Table Appendix C Troubleshooting Error Description of Fault Possible Cause Solution Code Error Description of Fault Possible Cause Solution Code Error Code Table Index Index Gases, battery venting, 50 gel-cell,30 Index Index 100 Page 445-0096-01-01

PS3.0, PS2.5 specifications

Xantrex Technology has made significant strides in the power electronics sector with the introduction of their PS2.5 and PS3.0 inverter models. These inverters are designed primarily for solar energy applications, offering reliable and efficient power conversion for residential and commercial solar installations. The PS series stands out in the market due to its advanced features, innovative technologies, and user-friendly characteristics.

One of the main features of the Xantrex PS2.5 and PS3.0 inverters is their high efficiency rating, typically above 97%. This means that a minimal amount of energy is lost during conversion, allowing users to maximize their solar energy utilization. Additionally, these inverters come with a wide input voltage range, making them versatile and capable of handling various solar panel configurations.

Both models are equipped with advanced MPPT (Maximum Power Point Tracking) technology. This feature optimizes the energy output from solar panels by constantly adjusting the operating point to ensure maximum power is extracted, even in variable weather conditions or partial shading. This capability significantly enhances the overall energy harvest from solar systems.

Another notable characteristic is their compact and lightweight design, which facilitates easy installation and integration into existing systems. The inverters are also designed with robust thermal management solutions, ensuring they operate effectively even in high-temperature environments. This durability extends their lifespan and increases reliability, critical factors for any solar installation.

Xantrex has also prioritized user experience with the PS2.5 and PS3.0 models by providing a built-in monitoring system. Users can access real-time data on energy production, performance metrics, and system status through a user-friendly interface. This connectivity allows for quick troubleshooting and maintenance, thus enhancing the overall efficiency of solar energy systems.

Safety is paramount in the design of these inverters. They meet stringent international safety standards and come equipped with comprehensive protection features, including over-voltage, under-voltage, and short-circuit protection. This ensures the inverter operates safely, protecting both the user and the connected solar array.

In summary, Xantrex Technology's PS2.5 and PS3.0 inverters are engineered with cutting-edge features and technologies that cater to the evolving needs of solar energy users. Their efficiency, adaptability, and focus on safety make them an excellent choice for those looking to invest in renewable energy solutions. As the demand for sustainable energy continues to rise, Xantrex is poised to play a significant role in the market with these innovative inverter solutions.