Troubleshooting
Consult the WS5000 Operation manual (C1624M) for detailed information on setting up devices that are attached to the Endura system. The following table provides suggestions to common issues related to the Endura workstation. If those instructions fail to solve your problem, contact Pelco Product Support at
NOTE: Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical personnel. Exchange the defective unit and return it for repair.
Table A. Troubleshooting the Endura Workstation
Problem | Possible Causes | Suggested Remedy |
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Front panel indicators not lit. | Power turned off. | Check the power supply. |
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Network connection problem. | Faulty network connections. | Visually inspect all network cables and connectors at the unit and |
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| the network switch. |
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| Check the indicators on the network switch. |
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| Other network connectivity issues. | Contact your network administrator or |
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19 |