TEFAL928-8IN1_NC00116573_MISE EN PAGE 1 22/02/13 09:01 PAGE13

Technical troubleshooting guide

Malfunction description

Causes

Solution

 

 

 

LED screen indicates "E0".

Top major sensor open

Send to Authorized Service

circuit or short circuit.

Centre for repair.

 

 

 

 

 

 

• Place the bowl into the

 

• No bowl.

appliance. Then plug in the

LED screen indicates "E1".

appliance.

• Bottom major sensor

• After replacing bowl is

 

open circuit or short circuit.

display still shows E1 send

 

 

to Authorized Service

 

 

Centre for repair.

 

 

 

The indicator lights are not

 

Check the power cord is

Rice cooker not plugged in.

firmly engaged in the rice

illuminated and appliance

cooker and the appliance is

is not heating.

 

plugged in at the mains

 

 

socket.

 

 

 

The indicator light is not

A problem with the internal

Send to Authorized Service

connection of the indicator

illuminated and appliance

light or the indicator light is

Centre for repair.

is heating.

damaged.

 

 

 

 

 

 

 

Lid is badly closed.

Open and close the lid

 

again.

 

 

 

 

 

 

Micropressure valve not

Stop the cooking (unplug

 

the product) and check the

Steam leakage during use.

well positioned or

valve is assembled correctly

 

assembled incorrectly.

(2 parts locked together)

 

 

and well positioned.

 

 

 

 

Lid or micropressure valve

Send to Authorized Service

 

gasket is damaged.

Centre for repair.

 

 

 

Rice not fully cooked

Not enough or too much

Refer to instructions for

water compared to rice

or over cooked.

water quantity.

quantity.

 

 

 

 

 

Automatic Keep Warm

 

Send to Authorized Service

function fails (appliance stays

 

on cooking program or does

 

Centre for repair.

not heat on Keep Warm).

 

 

 

 

 

Water leakage

Condensation collector

Empty the condensation

collector after each use

missing or condensation

on the work surface.

and check it is correctly

collector overflow.

 

positioned.

 

 

 

 

 

Remark: if inner bowl is damaged, do not use it anymore and get a replacement from the Authorized Service Centre for repair.

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