Emerson 396RVP Section Return of Material, General, Warranty Repair, NON-WARRANTY Repair

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Model 396R pH/ORP	SECTION 8.0
	RETURN OF MATERIAL

SECTION 8.0

RETURN OF MATERIAL

8.1 GENERAL.

To expedite the repair and return of instruments, please call 1-949-757-8500 for a Return Materials Authorization (RMA) number.

8.2 WARRANTY REPAIR.

The following is the procedure for returning instru- ments still under warranty:

1.Call Rosemount Analytical for authorization.

2.To verify warranty, supply the factory sales order number or the original purchase order number. In the case of individual parts or sub-assemblies, the serial number on the unit must be supplied.

3.Carefully package the materials and enclose your “Letter of Transmittal” (see Warranty). If possible, pack the materials in the same manner as they were received.

4.Send the package prepaid to:

Emerson Process Management

Liquid Division

2400 Barranca Parkway

Irvine, CA 92606

Attn: Factory Repair

RMA No. ____________

Mark the package: Returned for Repair

Model No. ____

8.3 NON-WARRANTY REPAIR.

The following is the procedure for returning for repair instruments that are no longer under warranty:

1.Call Rosemount Analytical for authorization.

2.Supply the purchase order number, and make sure to provide the name and telephone number of the individual to be contacted should additional information be needed.

3.Do Steps 3 and 4 of Section 8.2.

NOTE

Consult the factory for additional informa- tion regarding service or repair.

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Contents Retractable pH/ORP Sensors Essential Instructions Special Conditions for safe useTable of Contents Model 396R and 396RVPList of Tables List of Figures Figure No TitleSection Description and Specifications Features and ApplicationsModel 396RVP Performance and Physical Specifications Model 396RMinimum Conductivity 100 µS/cm Weight/Shipping Weight Measured RangeOrdering Information ModelChoose one Commonly Used Accessories for Model 396ROther Accessories for Model 396R BNC Adapter Choose oneCommonly Used Accessories for Model 396RVP Other Accessories for Model 396RVPSection Installation Installation Through Ball ValveSection Typical Mounting Configurations for Model 396R Dimensional Drawing Model 396R with Optional Ball Valve PN 40396R05 D 920 Front Side 396R-21 Back Side 396R Front Side 396R-25 Section Section Section Wiring Model 396R Wiring Model 396R40396R07 40396R012 40396R09 40396R13 40396R06 40396R21 40396R22 14. Wiring Model 396R- -54 to Model Section Wiring Model 396RVP Wiring Model 396RVPModel 81 Wiring Model 2081 Wiring 10. Model 1054 Wiring 14. Model 54/54e Wiring 18. Model Xmt-P-XX-10 Wiring 21. Model 1055-10-22-32 Wiring 396R pH Calibration Recommended two point buffer calibration procedureSection Start UP and Calibration Recommended pH Sensor StandardizationORP of Saturated Quinhydrone Solution Model 396R-21 21 tube Section MaintenanceRetractable Version Model 396R-25 36 tubeCompensation Elements ElementsSection Example of Sensor Tube Replacement Diagnostic Message Section Diagnostics and TroubleshootingTroubleshooting with Diagnostics Description of Problem RemedySensors. For code 01, replace sensor Section Return of Material Warranty RepairNON-WARRANTY Repair GeneralWarranty Return of MaterialSpecifications subject to change without notice