Simer Pumps 2.81E+01 owner manual Troubleshooting, Symptom Possible Causes Corrective Action

Troubleshooting		9
Symptom	Possible Cause(s)	Corrective Action
Motor will not run	Disconnect switch is off	Be sure switch is on.
	Fuse is blown or circuit breaker tripped	Replace fuse or reset circuit breaker.
	Starting switch is defective	DISCONNECT POWER; Replace starting switch.
	Wires at motor are loose, disconnected, or	Refer to instructions on wiring (Page 9). DISCONNECT POWER; check and
	wired incorrectly	tighten all wiring.
				Capacitor voltage may be hazardous. To discharge capacitor,
			hold insulated handle screwdriver BY THE HANDLE and short capacitor
		terminals together. Do not touch metal screwdriver blade or capacitor terminals.
		If in doubt, consult a qualified electrician.
	Pressure switch contacts are dirty	DISCONNECT POWER and file contacts with emery board or nail file.
Motor runs hot and overload	Motor is wired incorrectly	Refer to instructions on wiring.
kicks off
	Voltage is too low	Check with power company. Install heavier wiring if wire size is too small (See
			Electrical / Wiring Chart).
	Pump cycles too frequently	See section below on too frequent cycling.
Motor runs but no water is	Pump in new installation did not pick up	In new installation:
delivered*	prime through:	1. Re-prime according to instructions.
	1. Improper priming	2. Check all connections on suction line, AVC, and ejector with soapy water or
* Stop pump; then check	2. Air leaks		shaving cream.
	3. Leaking foot valve or check valve	3. Replace foot valve or check valve.
prime before looking for
	Pump has lost prime through:	In installation already in use:
other causes. Unscrew
	1. Air leaks	1. Check all connections on suction line and shaft seal.
priming plug and see if
	2. Water level below suction pipe inlet	2. Lower suction line into water and re-prime. If receding water level in well
water is in priming hole.
			exceeds 25’ (7.6M), a deep well pump is needed.
	Foot valve or strainer is plugged	Clean foot valve or strainer.
	Ejector or impeller is plugged	Clean ejector or impeller.
	Check valve or foot valve is stuck shut	Replace check valve or foot valve.
	Pipes are frozen	Thaw pipes. Bury pipes below frost line. Heat pit or pump house.
	Foot valve and/or strainer are buried in	Raise foot valve and/or strainer above bottom of water source. Clean foot valve
	sand or mud		and strainer.
	Water level is too low for shallow well	A deep well jet will be needed if your well is more than 25’ (7.6M) depth to
	setup to deliver water		water.
Pump does not deliver water	Water level in well is lower than estimated	A new nozzle and venturi combination may be needed.
to full capacity (Also check
	Steel piping (if used) is corroded or limed,	Replace with plastic pipe where possible, otherwise with new steel pipe.
point 3 immediately above)
	causing excess friction
	Piping is too small in size	Use larger piping.
Pump delivers water but does	Pressure switch is out of adjustment or	DISCONNECT POWER; adjust or replace pressure switch.
not shut off or pump cycles	contacts are welded together
too frequently
	Faucets have been left open	Close faucets.
	Venturi, nozzle or impeller is clogged	Clean venturi, nozzle or impeller.
	Standard pressure tank is waterlogged and	Drain tank to air volume control port. Check AVC for defects. Check all
	has no air cushion		connections for air leaks.
	Pipes leak	Check connections.
	Foot valve leaks	Replace foot valve.
	Pressure switch is out of adjustment	Adjust or replace pressure switch.
	Air charge too low in pre-charged tank	DISCONNECT POWER and open faucets until all pressure is relieved. Using
		tire pressure gauge, check air pressure in tank at valve stem located on the tank.
		If less than pressure switch cut-in setting (30-50 PSI), pump air into tank from
		outside source until air pressure is 2 PSI less than cut-in setting of switch. Check
		air valve for leaks (use soapy solution) and replace core if necessary.
Air spurts from faucets	Pump is picking up prime	When pump has picked up prime, it should pump solid water with no air.
	Leak in suction side of pump	Suction pipe is sucking air. Check joints for leaks with soapy water.
	Well is gaseous	Consult factory about installing a sleeve in the well.
	Intermittent over-pumping of well. (Water	Lower foot valve if possible, otherwise restrict pump discharge.
	drawn down below foot valve.)

For parts or assistance, call Simer Customer Service at 1-800-468-7867