Cisco Systems CSACS1121K9 manual Troubleshooting Lightweight Access Points

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C H A P T E R 6

Troubleshooting Lightweight Access Points

This chapter provides troubleshooting procedures for basic problems with the 1100 series lightweight access point. For the most up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html

Sections in this chapter include:

•Guidelines for Using 1100 Series Lightweight Access Points, page 6-2

•Checking the Lightweight Access Point LEDs, page 6-3

•Returning the Access Point to Autonomous Mode, page 6-5

•Obtaining the Autonomous Access Point Image File, page 6-6

•Obtaining the TFTP Server Software, page 6-7

Cisco Aironet 1100 Series Access Point Hardware Installation Guide

	OL-4309-07	6-1

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Contents Corporate Headquarters Page N T E N T S Deploying the Access Points on the Wireless Network Finding the Software Version Chinese Translation B-7 Organization PrefaceAudience PurposeViii ConventionsPreface Conventions Obtaining Documentation Related PublicationsProduct Documentation DVD Ordering Documentation Documentation FeedbackCisco Product Security Overview Cisco.comProduct Alerts and Field Notices Reporting Security Problems in Cisco ProductsCisco Support Website Obtaining Technical AssistanceLocating the Product Serial Number Obtaining Additional Publications and Information Submitting a Service RequestDefinitions of Service Request Severity Xvi Product Terminology Autonomous Access PointsLightweight Access Points OverviewOverview Ethernet Port Hardware FeaturesSingle Radio Operation LEDs Power SourcesUL 2043 Certification Network Examples with Autonomous Access PointsAnti-Theft Features Access point Root Unit on a Wired LANAccess Point as Repeater Repeater Unit that Extends Wireless RangeWorkgroup Bridge Configuration Central Unit in an All-Wireless NetworkTypical Layer 3 Network Configuration Example Network Example with Lightweight Access PointsOL-4309-07 Installing the Access Point General Safety Guidelines Safety InformationFCC Safety Compliance Statement Package Contents Unpacking the Access PointBasic Installation Guidelines 1shows the access point layout and connectors Access Point Layout and ConnectorsController Discovery Process for Lightweight Access Points Deploying the Access Points on the Wireless NetworkOL-4309-07 Access Point Power Options Connecting the Ethernet and Power CablesConnecting to an Ethernet Network with Local Power Powering Up the Access Point OL-4309-07 Mounting Instructions Mounting Method Materials Required Kit OverviewMounting Bracket Mounting on a Horizontal or Vertical SurfaceSuspended Ceiling Mounting Bracket Parts Mounting on a Suspended CeilingAccess Point Mounting Slots Remove a ceiling tile adjacent to the mounting location Mounting Above a Suspended CeilingSecurity Hasp Adapter Using the Security Hasp AdapterSecurity Hasp with Padlock Mounting on a Cubical Wall PartitionCubicle Wall Bracket Using the Desktop HolsterDesktop Holster Kensington Lock Using the Cable Lock FeatureOL-4309-07 GHz Radio Upgrade for Autonomous Access Points Unpacking the Radio Upgrade OverviewGo to the Removing a 2.4-GHz Radio section Removing the Back CoverRadio Card and Antenna Card Removing a 2.4-GHz RadioConnector pins Installing a 2.4-GHz RadioInserting Radio Card in Mini-PCI Connector Go to the Replacing the Back Cover section on Product compliance label Back cover Replacing the Back CoverFinding the Software Version OL-4309-07 Troubleshooting Autonomous Access Points Ethernet Status Radio Checking the Autonomous Access Point LEDsLED Default Ssid and Radio Behavior Checking Basic SettingsDefault IP Address Behavior WEP Keys Security SettingsEnabling the Radio Interfaces Running the Carrier Busy Test Running the Ping or Link Test Resetting to the Default ConfigurationUsing the Web Browser Interface Using the Mode ButtonReloading the Access Point Image Browser Http Interface Web Browser InterfaceObtaining the Tftp Server Software Obtaining the Access Point Image FileOL-4309-07 Troubleshooting Lightweight Access Points Using Dhcp Option Guidelines for Using 1100 Series Lightweight Access PointsAccess Points LEDs Checking the Lightweight Access Point LEDsMessage Ethernet Status Radio Type Enabled see the Mode Button Setting section on Returning the Access Point to Autonomous ModeMode Button Setting Obtaining the Autonomous Access Point Image FileObtaining the Tftp Server Software OL-4309-07 Translated Safety Warnings OL-4309-07 Declarations of Conformity and Regulatory Information For Home or Office USE Canadian Compliance Statement Vcci Statement for Japan Industry-CanadaOL-4309-07 EMC Japanese Translation Declaration of Conformity for RF ExposureEnglish Translation All Access PointsAccess Point Models Operation of Cisco Aironet Access Points in BrazilPortuguese Translation Declaration of Conformity StatementsOL-4309-07 Page OL-4309-07 Page OL-4309-07 Category Specifications Access Point SpecificationsRadio GHz Radio To UL 2043 and they should not be placed in a building’s Category Specifications Channels and Maximum Power Levels OL-4309-07 Priming Lightweight Access Points Prior to Deployment OL-4309-07 Page Access Points Lightweight Access Point Vendor Class Identifier VCI Quotation marks must be included Configuring Option 43 for 1000 Series Access PointsType + Length + Value OL-4309-07 O S S a R Y GL-2 GL-3 GL-4 GL-5 GL-6 D E IN-2