Logical Solutions SCS-R manual Mail, Telephone, 11.1.4 Fax

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How to Contact Logical

Note

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11.1.2 E-mail

Logical Solutions is staffed Monday through Friday from 8:30AM to 5:30PM, Eastern Time Zone. We will try to respond to your email inquiries promptly, using the following email addresses for your different needs:

info@thinklogical.com -- Information on Logical Solutions and our products sales@thinklogical.com -- Sales Department - orders, questions or issues

support@thinklogical.com -- Product support, technical issues or questions, product repairs, requests for Return Authorization, any other issue.

11.1.3 Telephone

Telephone Sales: Contact our expert technically-oriented Sales staff via tele- phone in Milford, Connecticut, at (203) 647-8700or if in the continental US, you may use our toll-free number (800) 291-3211. We’re here Monday through Friday, 8:30AM to 5:30PM, Eastern Time Zone. Ask for their direct dial phone number when you call!

Telephone Product Support: Contact Product Support via telephone in Milford, Connecticut, at (203) 647-8700. The support lines are manned Monday through Friday, 9AM to 5PM, Eastern Time Zone.

International Sales: Please contact our US Sales staff in Milford, Connecticut, at

(203)647-8700. We’re here Monday through Friday, 8:30AM to 5:30PM, Eastern Time Zone (same as New York City). If leaving a voice message, please provide a ‘best time to call back’ so we may reach you at your convenience.

We have an automated attendant answering our main telephone switchboard 24 hours a day. You can leave voice messages for individuals at any time. Our Sales Rep- resentatives have direct numbers to speed up your next call to us.

11.1.4 Fax

Our company facsimile number is (203) 783-9949. Please indicate the nature of the fax on your cover sheet, and provide return contact information.

SCS160 / SCS320 / SCS480	Page 82	www.thinklogical.com
SCS160R / SCS320R

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Contents Product Manual SCS and SCS-R ModelsCopyright Notice Product Overview Initial Configuration Commands Administering Users Regulatory & Safety File System Introduction SCS Models Covered in this ManualSystem Features IntroductionSoftware Features Hardware Features1 SCS160R / SCS320R Hardware SCS480, 48-Port Secure Console Server, front and rear viewsTechnical Specifications TCP/IPSCS320R, showing front and rear views Product Overview Intended Application1 SCS160 / SCS320 / SCS480 System Chassis2 SCS160R / SCS320R Serial Devices Connecting to the SCSBreak Safe 3.1 SCS160 / SCS320 / SCS480 AC PowerIP Network 3.2 SCS160R / SCS320RPort Buffers User Access ControlUser Sessions For Your Notes Mounting the SCS InstallationRack Mount or Desktop Front Panel Display and Buttons PowerConnections 3 It’s Convection CooledConnect your Console Connecting to the Network Port3.1 SCS160R / SCS320R Dual NIC Interface 4.1 SCS160R / SCS320R Dual Console Interface Connect to the PortsPort Adapters Serial Port Pinout PinSCS160R / SCS320R Power Modules Left Supply Failed Tue Mar 18 154307Secure Console Servers SCS160R / SCS320R Power Modules AC Power Module ReplacementReplacing an AC Module Left Module shown partially removed Initial Configuration Default ConfigurationNetwork Connection Requirements Initial System Security ConcernsInitial Connection via Network Route via Linux workstationRoute via Windows workstation From a DOS prompt, enterPuTTY Configuration Screen Front Panel Network Setup Front Panel Edit ModeStart Front Panel Edit Mode SCS Front Panel Display, showing first Edit Mode displayProgram Network Network IP AddressEdit IP Address 192.168.075.239 Net MaskEdit Net Mask 255.200.000.000 GatewayEdit Gateway Exit to Main MenuExit to Main Menu For Your Notes Linux General Public License System AdministrationSCS Systems are Linux-based Understanding LinuxConnect using a Terminal Initial Sysadmin AccessSCS System Architecture Log In as root Enter CommandsLog Out Default Services Configure the ServicesConfigure the Services For Your Notes Commands System CommandsSave Command RebootPoweroff Other Linux CommandsSsh-keygen SftpSsh SttyChange Logging Level VersionsFor Your Notes Security Change Network AddressRun netconfig Example of netconfig fill-in fields More Than One NameserverChange Hostname Time ConfigurationChange NIC Speed Configure Authentications Front Panel Display OptionsEdit Display Mode ParametersView LINE2 Network Time ServiceLINE1 Display OFFConfigure NTP Start the NTP ServiceNIS and User Port Permissions Changing Serial Port settingsUser Port Control NIS Port Access WhereNIS Database file User Names and GroupsGroup Permissions NIS Make file NIS Configuration File10 NFS Remote NFS DirectorySyslog SnmpStart Snmp Timeouts Administering Users User SetupEdituser Other Editing CommandsAdduser DeluserEditbrk name Editesc nameFor Your Notes SCS Users User OperationsUser Accounts Root userPort Identities What Can a User DoEscape Sequence Break SequenceEditbrk Edit Escape Sequence Symbols found on the Product Regulatory & SafetySafety Requirements Product Serial NumberEuropean Union Regulatory ComplianceNorth America Declaration of ConformityStandards With Which the Products Comply Supplementary InformationLithium Battery Australia & New Zealand10.7 SCS160R / SCS320R Power Modules For Your Notes Customer Support How to Contact LogicalWebsite Telephone Mail11.1.4 Fax Product Support WarrantyReturn Authorization Our AddressFor Your Notes Appendix a File System Read-Only vs. Read-WriteLSI Directories Appendix B FAQ How do I do this?View a Buffer Product Support For Your Notes