Event Log Menu
From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest.
Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.” Events do not require a response.
Notices and alarms are records of when events occurred and, if applicable, when they were cleared.
SNotices, including active notices, are recorded in the Event Log. Active notices, such as “UPS on Battery,” are announced by an intermittent beep. Notices do not normally require a response.
SAlarms, including active alarms, are recorded in the Event Log. Active alarms are announced by an intermittent beep. Examples are “Output Overload” and “Heatsink Overtemperature.” Active alarms require a response.
The Main Status Menu displays by default. To access troubleshooting information using the Event Log menu:
1Press the 
button for one second to go to the main menu selection and scroll down to the Event Log menu using the 
button.
2Click the 
button to enter the Event Log list.
3Scroll through the listed events, notices, and alarms using the 
or 
button.
Typical Alarms and Conditions
Table 16 describes typical alarms and conditions.
Table 16. Typical Alarms and Conditions
Alarm or Condition | Possible Cause | Action |
|
|
|
| |
The UPS does not provide or | The batteries need charging or | Apply utility power for 48 hours to charge the | |
indicate the expected backup | service. | batteries. If the condition persists, contact | |
time. |
| your service representative. |
|
|
|
| |
Power is not available at the | The UPS is in Standby mode. | Supply power to the connected equipment by | |
UPS output receptacles. |
| pressing the On/Off button until the front | |
|
| panel displays the UPS status summary screen. | |
|
|
| |
The UPS does not start. | Power is not connected. | Check the power connections. Also ensure | |
(The LCD is off.) |
| that the battery is plugged in. |
|
|
|
| |
The UPS operates normally, | The equipment is not | Verify that the equipment is plugged into the | |
but some or all of the | connected correctly to the UPS. | UPS receptacles. Also verify that the load | |
protected equipment is not |
| segment is on. |
|
on. |
|
|
|
|
|
|
|
|
| Troubleshooting | 67 |