HP OneView for Red Hat Enterprise Virtualization manual Support and other resources, Contacting HP

Page 38

11 Support and other resources

Contacting HP

For worldwide technical support information, see the HP Support Center:

http://www.hp.com/go/hpsc

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Subscription Service

HP strongly recommends that customers register online using the Subscriber's choice web site: http://www.hp.com/go/e-updates.

Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest driver versions, and firmware documentation updates as well as instant access to numerous other product resources.

After subscribing, locate your products by selecting Business support and then Storage under Product Category.

Typographic conventions

Table 8 Document conventions

Convention

Blue text: Table 8 (page 38)

Blue, bold, underlined text

Blue, underlined text: http://www.hp.com Bold text

Italic text

Element

•Cross-reference links and e-mail addresses

•A cross reference to the glossary definition of the term in blue text

email addresses

Website addresses

•Keys that are pressed

•Text typed into a GUI element, such as a box

•GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes

Text emphasis

38 Support and other resources

Image 38

Contents Version AbstractAcknowledgments Contents Uninstalling the HP Insight Control for Rhev database Page HP Insight Control for Rhev GUI HP Insight Control for Rhev host information tabs HP Insight Control for Rhev host information tab detailsHP Insight Control for Rhev Actions toolbar HP Insight Control for Rhev toolbar iconsInstalling and configuring HP Insight Control for Rhev Installation and discoveryPrerequisites for installing HP Insight Control for Rhev Root@rhevm ~# hpicrhevsetup.py Discovering hosts Installation and discovery See also Credentials tabCommunication Status tab Global Newsfeed tab Firmware tab Overview tab Newsfeed tab Host tabPage Enclosure tab Page HP Insight Control for Rhev Networking configuration display Networking tabInterpreting the networking data diagram details Controlling devices and linking to HP management tools Managing your HP ProLiant systemsMonitoring system events and taking corrective action HP Insight Control for Rhev status iconsUsing the Single-Sign-On iLO Remote Console Controlling the server powerUsing the Single-Sign-On iLO Web interface Controlling the server UID lightAccessing HP’s Insight Control Web Using Online HelpUsing the Reports icon Accessing the Virtual Connect loginManaging discovery credentials Creating user credentialsCreating user credentials Updating user credentials Deleting user credentialsViewing entity traps in RHEV-M Generating reports Installing support for reportingConfigure support for HP Insight Control for Rhev reporting Creating ad hoc reportsCreating ad hoc reports Customizing the fields in an ad hoc report Adding a title to an ad hoc report Creating and viewing the VCProfiles reportGenerating reports Database backup Certification error is generated during installation TroubleshootingDiscovery error message Failed to import the certificate Host information does not appear after discoveryUninstalling the HP Insight Control for Rhev database Uninstalling HP Insight Control for RhevUninstalling the HP Insight Control for Rhev GUI Contacting HP Subscription ServiceSupport and other resources Typographic conventionsCustomer self repair Documentation feedback Warranty information Turkey RoHS material content declarationUkraine RoHS material content declaration Regulatory informationGlossary Rhev