HP Online Import Software manual Support and Other Resources, Contacting HP, HP 3PAR documentation

13 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•Product model names and numbers

•Technical support registration number (if applicable)

•Product serial numbers

•Error messages

•Operating system type and revision level

•Detailed questions

Specify the type of support you are requesting:

HP 3PAR storage system	Support request
HP 3PAR StoreServ 7200, 7400, and 7450 Storage	StoreServ 7000 Storage
systems
HP 3PAR StoreServ 10000 Storage systems	3PAR or 3PAR Storage
HP 3PAR T-Class storage systems
HP 3PAR F-Class storage systems

HP 3PAR documentation

For information about:	See:
Supported hardware and software platforms	The Single Point of Connectivity Knowledge for HP
	Storage Products (SPOCK) website:
	SPOCK (http://www.hp.com/storage/spock)
Locating HP 3PAR documents	The HP Storage Information Library:
	Storage Information Library
	(http://www.hp.com/go/storage/docs/)
	By default, HP 3PAR Storage is selected under Products
	and Solutions.
Customer Self Repair procedures (media)	The HP Customer Self Repair Services Media Library:
	Customer Self Repair Services Media Library
	(http://h20464.www2.hp.com/index.html)
	Under Product category, select Storage. Under Product
	family, select 3PAR Storage Systems for HP 3PAR
	E-Class, F-Class, S-Class, and T-Class Storage Systems,
	or 3PAR StoreServ Storage for HP 3PAR StoreServ
	10000 and 7000 Storage Systems.
HP 3PAR storage system software
Storage concepts and terminology	HP 3PAR StoreServ Storage Concepts Guide
Using the HP 3PAR Management Console (GUI) to configure	HP 3PAR Management Console User's Guide
and administer HP 3PAR storage systems

102 Support and Other Resources