Example 66 Example error

An “unexpected error” message when destprov/destcpg are not specified for all LUNs

Problem: ERROR: OIUERRAPP0000 on createmigration using srcvolmap. This is an example of the error:

>createmigration -sourceuid 50060160C6E0167A -srcvolmap [{"temp_1", thin, "FC_r6"}] -migtype MDM

>ERROR: OIUERRAPP0000 An unexpected error occured. OIURSLAPP0000 Contact HP support. You may try restarting the application service.

Solution: This error can occur when the source array storage group contains multiple volumes but only one of the volumes is specified in the srcvolmap. In this case, the default destprov and destcpg parameters must also be included in the createmigration command. Without this, the migration behavior for the volumes not specified in the srcvolmap is not known. The createmigration command should look similar to this:

createmigration -sourceuid 50060160C6E0167A -srcvolmap [{"temp_1"}] -migtype MDM -destcpg "FC_r6" -destprov thin

>SUCCESS: Migration job submitted successfully. Please check status/details using showmigration command.

Migration id: 1400681640423

Error message when source array LUN has persistent reservation

Problem: OIUERRMS10006:Failed to start Data transfer. Failed to find SCSI PGR keys on destination... message after startmigration issued.

Solution: This error can occur when one or more of the LUNs in the storage group being migrated has a persistent reservation. Once this error occurs, no further attempt to migrate any of the LUNs in the storage group.

An adddestination Command May Fail When HP 3PAR Online Import Utility for EMC Storage Attempts to Connect an HP 3PAR Storage System when using Secure Connections

Problem: An adddestination –type 3PAR command may fail when the Online Import for EMC Storage Utility is trying to connect using secure connection mode and cannot validate a certificate.

>adddestination -type 3PAR -mgmtip xx.x.xx.xx -user 3paradm -password 3pardata -secure true -port 5783

>ERROR: OIUERRDST0010 Unable to validate certificate. C:\\InFormMC\security\HP-3PAR-MC-TrustStore

If, during HP 3PAR OS installation, ‘yes’ is chosen to disable non-encrypted ports (closing ports 5781 and 5782), the installation will leave encrypted port 5783 enabled.

If disabling non-encrypted ports is true, then the -secureand -portflag must be included in the adddestination –type 3PAR command.

NOTE: -secureand -portare optional parameters. They need to be included only when you are using the secure connection mode.

If the error message above occurs, the HP-3PAR-MC-TrustStore keystore file must be created in the <userhome dir>\InformMC\Security directory and copied into the directory as shown in the error message (C:\InformMC\Security in the example above).

98 Troubleshooting